Who called me 03456081878

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Phone number: 03456081878
Country: UK
State: Unknown
Kind of number: Unknown
Operator: Unknown
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Comments for the number 03456081878

anonym2019-03-24 00:05:26

Used to be my dads by he passed away August 6 2015 and when I send texts through what's app it says seen

anonym2019-03-24 00:05:26

madhu

anonym2019-03-24 00:05:26

I don't know who it is they just keep calling me

anonym2019-03-24 00:05:26

Another number from a large UK based PPI scam

anonym2019-03-24 00:05:26

this number keeps calling they don't say anything so I hung up

anonym2019-03-24 00:05:26

idiot

anonym2019-03-24 00:05:26

A male person with an 'Indian Accent' (India) calling himself 'Jordan' phoned here from 1-416-406-2799 trying to sell different kind of 'Alarms'. Although he was polite, after a few Q & A I finally made him understand that I wasn't interested to purchase any items. The kind of phone calls I could do without !

anonym2019-03-24 00:05:26

my phone is stolen with this number and their call me with it.

anonym2019-03-24 00:05:26

This number continues to call me after I've explained that they have a wrong number

anonym2019-03-24 00:05:26

xxy

Anonym2019-02-02 09:49:33

Looks like the fake green commenter has gone into yet another online meltdown on here in the past month or two, posting message after message claiming that it's safe, it's legit, it's this, it's that, it's another. What an utter and complete maniac. If that doesn't prove to you that something is up, then nothing will.

Anonym2019-02-01 15:36:34

Received a text suggesting I called this number quoting reference d1. Phoned HSBC from number on their website who confirmed it is a DEFINATE SCAM. Do NOT call and especially do not give personal details!

Anonym2019-01-30 15:44:00

Legitimate. Called on my landline then my mobile and left message. My card had apparently been used to try and obtain money from an ATM in the USA when I a UK resident. I confirmed I was in UK, they told me card was compromised and I should destroy card.

Anonym2019-01-29 06:24:07

Scamming wan**rs

Anonym2019-01-28 07:50:58

BE VERY CAREFUL WITH THIS TEXT. HSBC told me that the criminals tried to make a payment on my card, then sent this fake text as a follow-up. It's a shame that the criminals then also come on here and spread lies and disinformation to cause more confusion, but that's what they thrive on. Don't believe a word of the fake safe messages.

Anonym2019-01-27 12:28:33

This is fraud, walked into HSBC and checked with them. Phone the number on the back of your bank card if you need to. Just remember a fraudster can easily leave a message on here telling you the number is legit.

Anonym2019-01-26 16:43:54

LOL @ joker claiming to be an 'investigator for uk police', as if that's an expression a police offer (or anyone working the the police) would use! Laughable - like the obviously fake 'statements' supposedly posted by HSBC in this thread.

Anonym2019-01-26 06:54:28

SMS received as already noted here. Scamming B**ards! Be vigilant. Keep safe.

Anonym2019-01-24 22:50:38

This was a genuine number for the Fraud team at HSBC

Anonym2019-01-24 17:31:52

HSBC anti fraud - flagged up a fraudulent PayPal debit attempt - genuine number

Anonym2019-01-23 09:57:11

A very plausible gentleman telephoned on sat 2nd Dec 2017 saying there had been unusual transaction on my account at HSBC. He asked to speak to me by my full name. When I asked what kind of transaction had taken place ,He asked me to confirm my bank details. I refused and put the phone down.How long can this go on before someone is prosecuted.

Anonym2019-01-23 05:53:05

Legit call from HSBC Fraud Prevention Team, I called the number on the back of my card and they confirmed it

Anonym2019-01-19 07:21:53

Legitimate number, goes directly to HSBC Fraud Prevention. Received text asking to contact HSBC Fraud Prevention wrt debit card transaction and was a bit sceptical based on the nature of the text. Verified the matter first using the online banking secure e-messaging service and then proceeded to call the number. Agent will ask for you sort code and bank account number and then take you through a series of verification questions. After that will run you through your recent card transactions. They had blocked an online transaction I attempted a few days back and wanted to verify this. Matter resolved within 5 minutes

Anonym2019-01-18 02:35:00

Had a text from this number, allegedly from HSBC. I contacted them on the number on their website for problem payments, 03456002290. They ran some checks and found that there'd been an attempt to make a payment using my card details, but they hadn't sent a text. Clearly this was the criminal (writing the "safe" messages below) trying to make an illicit payment, then sending a follow-up text to continue the attempt to steal money from my account.

Anonym2019-01-18 00:12:34

HSBCFraud (this is what shows on the senders message) - Call the main number and enquire - I did that and yeah, they called. This is a difficult time. Having trouble trusting legit numbers now This is safe, but I would err on the side of caution every time

Anonym2019-01-17 01:16:31

this is genuine hsbc india call center for the fraud department. they will ask for your card details, name, address, dob. which is scary to give out over the phone, but they need to know that they are talking to the correct person. They will then ask you to confirm you most recent transactions: they have access to the same-day transactions that are yet to appear on your online statement. If you confirm a fraudulent transaction, they will cancel your card immediately and send you a new one in the post.

Anonym2019-01-15 23:37:15

I just received a call from this number and they said that they were calling from HSBC and had to confirm my security details. They had requested for my postcode. I was suspicious so I hung up the phone before giving in any details.

Anonym2019-01-13 05:28:07

More lies and tall stories from the bogus green safe messager. Take no notice of anything he says, he's already proven himself to be a liar on here, misrepresenting people, making false accusations, contradicting himself in every post, having a sicko obsession with all the hundreds of dangerous messages on here, and giving out very suspect and deliberately confusing "information" and "advice".

Anonym2019-01-11 15:51:43

I had a text asking me to call HSBC on this number. As I didn't recognize the number, I called the number on HSBC's website for card problems, 03456007010. They ran some checks and found that someone had tried to make a payment using my card details. They also confirmed they hadn't sent the text, indicating that the criminals had failed in their attempt to swipe money from my account, so had sent this text as a follow-up attempt to steal money from me. I also spoke to my advisor and he had a look at this webpage. He suggested that criminals are writing spoof messages on here to try and trick people further.

Anonym2019-01-10 13:33:38

For me, this was a genuine text message. I assumed it was suspicious and called the usual UK number (03457 404404) on my landline. They checked and said that yes, something had been flagged up by the fraud prevention team. The guy I spoke to said that my number had appeared on a list of cards suspected of being cloned. He confirmed a series of transactions over the past few days, all of which were fine, but they've cancelled the card and are sending a new one.

Anonym2019-01-08 11:55:00

I assumed this was a dodgy number, but discovered that it was actually HSBC checking on suspicious transactions on my card. They were correct, as we had been done for over £750 and we would not have known for another couple of weeks had we not been contacted. The original caller from the Fraud department could maybe have started his enquiries more successfully if he had simply stuck to basic questions, but with all the stories we read about in the media, we could not be sure of the validity of the original caller. I notice that several posts on this have stated (falsely) that the number is a scam. What is their game? Obviously trying to confuse us with smoke and mirrors. If you are still not sure, just ring the number on the back of your card, or (like me) just go down to your local branch.

Anonym2019-01-07 12:51:32

I received a text message from this number while on holiday in Asia last week asking me to call back either on this number or +441470697094. They ask for the same details you need when using telephone banking. The call unblocked my card. On returning to the U.K. I confirmed again that the numbers are legitimate by calling the customer service number on the HSBC website and they had a record of me contacting them on the overseas number as well. Both numbers are legitamate.

Anonym2019-01-07 09:20:39

Genuine number. HSBC fraud prevention, definitely phone the number on the back of your card to see what’s going on with your account

Anonym2019-01-07 02:55:18

I got a text from them with the usual, popped into my local branch and spoke to my advisor, they ran some checks and found no evidence of any problems with my account. As the message at the top of the thread says, it can be spoofed so take no notice of the muppets below saying that it's safe. There appears to be someone regularly posting green safe messages on here, which is likely a scammer trying to trick you. Check directly with your bank to be absolutely sure.

Anonym2019-01-04 22:20:04

These scammers really are the lowest form of human s*cm. The mentality of someone who will try to play on your fears of having your account hacked to actually get into your account and steal your life savings off you, all the money you've worked so hard to acquire over the years, is quite sickening and disgusting. The fact that they'll come on here and say it's "funny" to see people getting angry about this only shows even more what utter pieces of shit they are. They should be given the death penalty.

Anonym2019-01-04 12:03:04

This is a genuine HSBC fraud number. Somebody tried to use my credit card details and I was given this direct line by a real HSBC employee.

Anonym2019-01-02 19:58:16

HSBC Fraud Team - this is legit, they checked my details because I was trying to buy a subscription to crunchyroll.com and it must have flagged up as not being me so they blocked the transaction and phoned me to check that it was me doing it

Anonym2019-01-01 20:18:30

I had a phone call today from this number asking for the last two digits of my post code and year of my birth they said my card had been compromised and that it would be blocked and a new one sent out. I became suspicious and rang HSBC after a very long wait I was told that my card had been blocked as it had been reported lost . I said it was not lost, after a verylong wait again I was put through to the fraud dep't who said it was genuine and that my card had been compromised. They couldn't be specific but said it could have been an online transaction or at a cash point. She said a new card would be sent out in 6 to 10 days.

Anonym2019-01-01 14:54:55

I recieved a message from this number asking me to call them back and quote RA. The Indian sounding man on the otherline was so rude as I kept asking him to repeat what he was saying because I couldnt understand because of his accent. He asked for my DOB, sort code, acct number and password which was dodgy.....

Anonym2019-01-01 06:02:19

72,929 searches at midday. That's almost 200 since last night. How many will there be today? They've been averaging 300-400 every day (about 1 every 90 seconds during the daytime). Let's see what the count is later. Will they switch to using a different spoof number now that they've been rumbled on here?

Anonym2019-01-01 05:02:01

Im not asking anyone reading this post to simply accept that the caller is who they say they are (although the number is definitely HSBC - it could be cloned etc), i would suggest doing the same as me and calling the number on your credit card. Please do what i have done though and try to explain to them how confusing their fraud system is and maybe they will begin to listen to us (why cant they send a message via the internet bankmail system as well as calling you or texting you?). i also mentioned this website appears when you google the phone number. post 2/2

Anonym2018-12-31 10:02:56

Phoned HSBC, via a different number, who confirmed the message was genuine and there had been fraudulent activity on my account.

Anonym2018-12-29 20:05:47

HSBC fraud team this is a real hsbc call my card was not authorised on a payment then I received a text and called them.

Anonym2018-12-29 01:25:09

I got a missed call from this number and I called them back. I told them about my concern over there being frauds pretending to be HSBC and they proceeded to say that I can call the number on my card if I see any fraudulent activity on my card. He proceeded to ask me the usual questions when being connected and then went on to go through my recent transactions to make sure they were correct. A hotel in Spain I booked with witheld a certain amount so that must've tipped HSBC off to think I was getting scammed. The man kindly said that my account is blocked as of the moment and I should call back once I've spoken to the hotel. They were a call centre based overseas but they are HSBC.

Anonym2018-12-28 11:36:13

Just had a call from this number. Googled it and found this page before I'd give them any info. Once I relaxed and carried on the conversation I'm sure they WERE from the HSBC fraud department. They knew my address and some of my recent transactions. Trust this number.

Anonym2018-12-27 16:07:36

HSBC fraud team, they unblocked my card while I was on the phone to them.

Anonym2018-12-20 22:30:51

FRAUD - I hunt these people for work. We

Anonym2018-12-18 06:15:21

Received a text suggesting I called this number quoting reference d1. Phoned HSBC from number on their website who confirmed that they hadn't called me, confirmed there was no suspicious activity on my card or account. THIS NUMBER IS A SCAM

Anonym2018-12-18 05:58:11

My suspicions are that scammers have some how got hold of details of HSBC customers' contact phone numbers. Strange how I received a call from 03456081878 but have not had an account with HSBC for some 18 months. When I informed them of this the line went dead - draw your own conclusions.

Anonym2018-12-15 15:20:40

HSBC Credit card fraud protection.

Anonym2018-12-15 01:36:36

I'm not with hsbc and they contacted me. Very dangerous and clearly a scam.

Anonym2018-12-13 21:39:53

Hsbc, legit.

Anonym2018-12-11 16:15:25

No, not "just in case": ALWAYS go by the numbers on their website full stop, you stupid, thick c***. 03456404404 for customer service, 03456002290 for suspicious transactions, 03456007010 for card problems. Otherwise, you might as well as just hand them your card details and give them all your life savings, you stupid, thick c***.

Anonym2018-12-11 03:07:48

I had a text message from this number allegedly from HSBC Fraud. Not completely out of the blue as I had attempted to make a payment for some furniture on it a day earlier, which had declined. Although I'd had an identical text in October which was legit, I was still nervous of the number as there is no mention of *any* fraud numbers on the website. They called again on a different number too - I ignored the calls.(A message was left). At this point, my card was blocked, so I knew there was a legitimate problem. I went through the main call centre, who transferred me to the fraud team. (2 hours later!) This site and the lack of information on the website doesn't put customers at ease... If you do get a text, chances are it is legitimate, but possibly not! :/

Anonym2018-12-09 09:17:44

Had a text claiming to be from HSBC Fraud Prevention and to call this number. Call started with the usual HSBC recorded message but then went to music. Lots of interference in the music even though I was at home then an asian man came on and immediately asked for account number and sort code. HSBC do send texts about fraud because I have had them before but I have used my card since the text and before calling, would normally be blocked. Possible number cloning be aware

Anonym2018-12-06 01:21:32

I had a missed call, followed by a text stating that it was the HSBC fraud dept who had called and wanted me to call back ASAP on the same number that had called. Decided to use HSBC customer support number from website and was transferred to the fraud dept. They checked my recent purchases (which were honestly very unusual for me in the last 24 hours so I understand their concern...) The lady stated that she would take the card off of the possible fraud list. I believe the number which had called me was legit but I would still advise calling back on their customer support number just to be safe...

Anonym2018-12-04 16:29:12

Would you trust anyone who writes such a phoney and illiterate piece of tat as the fake message below this one?

Anonym2018-11-26 01:05:44

Normally I wouldn't - I just don't like that he's trying to fool people in a way that could impact upon them financially.

Anonym2018-11-22 08:06:25

Genuine, I had a blocked transaction on my card (overseas website that I hadn't used before). I called the number on the back of my card and got it fixed. I wouldn't call a number sent to you in a text, but don't ignore it either. Call the number on the back of your card. I expect I'll be accused of being the scammer now - advising people against calling my own scam number... for some reason.

Anonym2018-11-20 07:33:31

I've just received the same text. 23/2/16 My 1st thought was this is a scam IF so urgent why not call me directly?? The I googled and came to this page. Ill go direct.y I to HSBC as inform them of this current viral scam.

Anonym2018-11-17 22:50:17

Got this call on a Sunday (a clear indication that this wasn't a genuine call from HSBC or any other business). I didn't even answer the call.

Anonym2018-11-17 22:08:11

This was a genuine text from HSBC. To check, I rang the number on their website and asked for the Fraud Prevention team. My card had been blocked due to to a declined transaction the day before, so I was half-expecting this text. I don't know why everyone is so certain it's a scam - it's absolutely not, this number is legitimate. However, it's better to be safe than sorry and always call the number on their website (even if it does result in twenty minutes of on-hold music).

Anonym2018-11-17 12:32:56

Yes, BT and other phone companies did reduce the call cut off time to a few seconds, but scammers can spoof the number so that when you call the number back, it simply connects directly to the scammers. The call cut-off time is irrelevant.

Anonym2018-11-16 17:52:08

SOME OF THE COMMENTS ON THIS SITE ARE WRITTEN BY THE SCAMMERS WHO ARE ON THIS NUMBER. THIS IS NOT AN HSBC NUMBER!!!!!!

Anonym2018-11-14 12:14:36

Not a genuine text from HSBC. I contacted them on 03456002290, the number for any suspicious activity on your account. They checked and didn't find any problems. They also found no record of contacting me. People below saying that this is a legitimate number are scammers - it's the same message in every post. It is quite funny to see them getting so desperate though, ranting, raving and swearing to try and trick people into thinking it's legitimate, getting so desperate and angry the more that people post on here about it being a scam.

Anonym2018-11-13 01:35:25

I got a text from HSBCFraud two days ago stating: "Please urgently call Fraud Prevention on 03456081878 from UK or intl +441470697094 24X7 quoting **. This is not a marketing text. Do not reply by SMS." I thought it was a phishing text and ignored it. Today I received a missed call from the same number. So I called HSBC Customer Service (number on website) who confirmed that the Fraud department had been trying to get in touch with me. Turns out it was just precautionary. I don't know why so many people are writing on here that it is a scam. If in doubt I would suggest you err on the side of caution and check it out. It can't hurt to call your bank.

Anonym2018-11-10 08:31:34

03456081878 This number called today and definitely a clever scam. I am not an HSBC customer The scammers are getting better at trying to dupe people. A message was left on my answerphone that was unintelligible, a bit of awful music then what sounded like a real HSBC recorded message which it very likely is and has then been recorded by them and used. They are getting more and more clever at replicating numbers so your phone displays what looks like a proper number. If you are an HSBC customer call them separately as advised by others on this forum.

Anonym2018-11-10 05:26:12

I got the text the same as other people have written on here. I called HSBC security centre on 03456002290. They flashed up someone trying to make a dodgy payment using my card details (think I had them stolen in the Talk Talk hack last year), but HSBC hadn't sent a text (they usually call you, and not from the number in the text). They reckoned that the criminal had tried to make a payment, then when that failed, sent this text as a follow-up attempt to fool me into giving away my personal details and steal my money. No such luck. I'd call HSBC on the above number, or on 03456007010, which is for credit card problems.

Anonym2018-11-09 22:20:19

HSBC after my credit was blocked booking a holiday and all the add-ons in one evening. Minimal ID requested then they listed my transactions which when confirmed resulted in the card being unblocked. Seems legitimate.

Anonym2018-11-09 05:45:40

Receiving this text when I was sleeping, thought it was serious but a quick check online for the HSBC fraud prevention number turned up as a different number. DO NOT RING THIS NUMBER.

Anonym2018-11-08 04:32:56

Anyone suspicious about the legitimacy of who is phoning will be told to look at the number printed on the back of the debit card issued by their bank. This will match the one showing on the phone. The caller often knows other details about the victim — typically their full name and address, date of birth and, occasionally, the last four digits of their debit card. In a cruel trick, anyone who becomes suspicious of the phone call is told to ring their bank or the police. But what they don’t know is that the criminals can stay on the line, as it is left open after the initial call. So the victim thinks they have dialled a legitimate organisation — but are really still speaking to the conmen.

Anonym2018-11-07 16:20:29

This may very well be a genuine HSBC number - but asking for Sort Code, account number, name and then passcode verification?? I didn’t think banks ever asked for password/code details? They stated they understood my concern and advised to call Tele banking instead. Weren’t off like normal scammers, but this type of personal data being requested is not helpful in the overall fight against fraud...otherwise the lines are blurred again!

Anonym2018-11-07 14:15:34

I received a call from this number, plus a text and a voicemail saying it was HSBC. Thought it seemed like it could be dodgy so called HSBCs customer services number - turns out it was them, i had been trying to buy something from Groupon and so HSBC blocked my card because apparently a lot of transactions on that website are fraudulent.

Anonym2018-11-07 03:30:32

It is HSBC fraud - just call the main number on your card if you get this text and aren't sure.

Anonym2018-11-05 12:15:10

HSBC fraud department. They called me about a transaction! Safe!

Anonym2018-11-03 05:33:24

Had a text from this number called HSBC and they informed me they do not send text messages. Beware of the positive comments, they're scammers

Anonym2018-11-02 02:15:53

Fake HSBC number, Indians that could hardly speak English asking for security information. Called customer services and there was nothing wrong on my account!

Anonym2018-11-01 22:44:36

Fraud!

Anonym2018-10-31 09:48:06

According to Financial Fraud Action UK (FFA UK) criminals are using spoof text messages which appear to be sent from their victim’s bank in a bid to steal personal or financial information. The scam text messages claim that there has been fraud on the recipient's account or that the account details need to be updated. The texts encourage people to call a number or visit a website, often claiming the matter is urgent. However the telephone number or website is actually controlled by the fraudster, enabling them to steal security details which can be used to access the victim’s bank account and steal money.

Anonym2018-10-30 18:20:42

I received a text from this number asking me to contact the fraud prevention team. I did so because I had had some issues using my debit card the day before. Went through some security checks and was asked to confirm some transactions that I had made over the last few days. Was then told I would now be able to make the purchase I had tried to make a day earlier. As an extra precaution I have now also contacted HSBC on a different number. The agent confirmed that the earlier text and contact was genuine so I do feel reassured. I have marked this as neutral rather than safe because I think it's always best to double check if you have any concerns. Hope this helps

Anonym2018-10-30 06:22:19

Hi the number is legit got a text and answerphone message today,called number on back of card and they confirmed someone from fraud team tried to call me.

Anonym2018-10-28 21:01:18

Was hsbc fraud detection few comments saying untrustworthy just hang up and call back their main number I did. They had it on record someone tried to call me

Anonym2018-10-28 17:53:27

Okay, I'll address your points. First of all, you are right, that is the main HSBC fraud number. But they have various numbers, which are short-cuts to the relevant departments. Secondly, I have never been called by this number, I have had texts telling me to call this number. Given that this text cannot be a spoofing attempt, and that the texts proved to be correct, I can tell that this is a legit number. IF you have been called by this number, then that's not something I can vouch for (although I am sceptical about this number spoofing thing).

Anonym2018-10-28 09:29:50

is a genuine HSBC number and you would be asked a number of security questions

Anonym2018-10-26 02:14:49

this is fraud time number they call me let me know some body using my card for cars insurance . they cancel the card .thank you hsbc

Anonym2018-10-24 14:17:01

Agree with the comments below, this thread is such a mess, there's obviously something wrong. Other threads for the genuine HSBC numbers don't throw up anything like the kind of mess that's on here.

Anonym2018-10-21 15:40:19

Good to see that the site admin have finally confirmed that this number is genuine but can be spoofed. That's exactly what I've been saying on here for some time now.

Anonym2018-10-21 03:55:23

I received a text asking me to call this number (Please urgently call Fraud Prevention ...). I googled it and found this thread so found HSBC's Customer Services number and called that instead. They put me through to Fraud who said it was a genuine text and they were trying to confirm a few transactions on my credit card (which weren't fraudulent sadly, just me spending too much money). I confirmed it was and that was that. So although i didn't call the number they suggested in the text, it does appear to have been a genuine approach from HSBC.

Anonym2018-10-14 15:07:44

Had a scroll through the thread after looking at the two trolls fighting it out below. It looks like they've both been on here for months going hammer and tongs at it, one saying it's legit, the other then saying it's a scam, and so on. I can understand that someone would be angry about having money stolen, and come on here to warn people, but for someone who had a supposedly legitimate call to keep coming on writing that it's legitimate is very suspicious.

Anonym2018-10-13 17:57:48

HSBC fraud department called and left voice mail. Phoned back and discussed activity on my account after confirming certain details about my account I became slightly suspicious so phoned the number on the back of my card. The HSBC agent confirmed that I had been dealing with them and that it was a genuine call.Pays to be vigilant.

Anonym2018-10-13 17:05:24

I called HSBC on 03456002290, which is the number for suspicious activity on my account. They couldn't find any problems, and they also said they hadn't contacted me either. Don't call the number on the back of the card as that is the same number as the one in the text, which will connect to the scammers.

Anonym2018-10-10 02:06:06

Hi, I got the same message [HSBC Fraud: Please urgently call Fraud Prevention on 0345 608 1878, etc]. I didn't trust it, or the number. I googled it and saw the conflicting messages here. So I just called HSBC Telebanking (the number I've been using since 2001), so I knew I was through to the actual bank. It turned out it was genuine, and they had blocked my card, which I got unblocked. But you don't need to trust me or any of the other messages on here!! Just call the number you usually call for HSBC, or go into a branch yourself.

Anonym2018-10-09 00:16:17

Received a message from this caller asked to phone mobile +441470697094 and quote CD , don’t bank with HSBC .

Anonym2018-10-08 03:59:18

hsbc indeed

Anonym2018-10-07 08:14:39

HSBC legit number just had a fraud protection. Card reset to normal now

Anonym2018-10-07 04:13:16

You're projecting again. Anyone reading through the last three years of your ranting, swearing and gibbering will realise who is angry and disturbed (I'd guess you've written 2/3rds of the red comments). To address your point - I know for a fact that this number is genuine, not least because each time I've had a text from it (three times now), it has turned out to be genuine. That is pretty cast-iron. Therefore, the most likely explanation for what you claim is that you are a liar. But given that this number has texted me three times, and each time it has been genuine, this site says it's genuine, and hundreds of other people on this page say its genuine, the only conclusion I can reach is that the number cannot conceivably be fraudulent.

Anonym2018-10-06 16:20:58

Determinately a Fraud just checked number with HSBC do not call back on phone, if worried call the correct number.

Anonym2018-10-06 16:09:56

Anyone suspicious about the legitimacy of who is phoning will be told to look at the number printed on the back of the debit card issued by their bank. This will match the one showing on the phone. The caller often knows other details about the victim — typically their full name and address, date of birth and, occasionally, the last four digits of their debit card. In a cruel trick, anyone who becomes suspicious of the phone call is told to ring their bank or the police. But what they don’t know is that the criminals can stay on the line, as it is left open after the initial call. So the victim thinks they have dialled a legitimate organisation — but are really still speaking to the conmen.

Anonym2018-10-05 19:56:06

I got the same text from HSBC Fraud Protection - found this post & decided to go into nearest HSBC in London and find out for myself. The Manager confirmed it was genuine. I was put through to HSBC Fraud Protection inside the bank and they sorted out the issue - I had tried to buy some software online with my debit card & it failed and they simply wanted to check it was genuine. If you are unsure go into the bank & find out yourself.

Anonym2018-10-05 10:51:38

Take no notice of the lying id**t posting in green and call the numbers on their website, 03457404404 for customer services, 03456002290 for the security team, and 03456007010 for lost or stolen cards. The fact that he never tells you these numbers, which are listed on their website, and orders you not to call them but to call the numbers listed on their website, shows what his game is on here.

Anonym2018-10-03 15:49:43

Seems to be some disagreement on who this actually is. Some say it is HSBC, whilst others state that they are a 'reputable and accredited private loan lender ' quoting loans in USD. Can't be both. Please try to getting your 'story' straight.

Anonym2018-09-30 07:51:37

Genuine. Had a text off this number. Didn't know to trust it or not so went onto the official hsbc website and called the team. They confirmed it was a genuine text and went through getting my card unblocked.

Anonym2018-09-29 16:48:21

This is a genuine HSBC Fraud number. If you are not sure then always ring the main helpline who will then divert you.

Anonym2018-09-29 01:12:21

Just checking as the husband made a mess up twice with an online payment.Phoned number on my card just to be sure.Nice to know they are on the ball !

Anonym2018-09-28 00:54:34

03456081878

Anonym2018-09-27 22:58:24

Interesting. Why would somebody come on here posting a forged message from HSBC, warning them of a telephone scam? More to the point, why would somebody then say that the message was an obvious forgery, without giving any reason why?

Anonym2018-09-24 23:49:46

This was criminals spoofing an HSBC number. I received the text from this number and spoke to my relationship manager about it. There'd been an attempt to make an unusually large transaction on my card but HSBC didn't send the text. He advised it was probably the same criminal that tried to steal money off my account that sent the text as a follow-up, about 30 seconds after the theft was attempted.

Anonym2018-09-24 23:30:21

I too got a text from the same no., On a doubt, just went to HSBC site for a live chat and was attended by a person named Enoch and strangely the customer representative too mentioned yes that's our Fraud prevention team, please call them immediately and they would help you. I think even the chat is also being diverted to them. Don't even try to login to check your balance.

Anonym2018-09-24 02:21:55

There are far too many positive posts on here about this number - a sure way of knowing it is dodgy. The scammers are obviously watching this website and making false postings. OBVIOUSLY A BIG SCAM.

Anonym2018-09-22 16:43:01

Called the number back asked for SORT and ACC, also got a text from HSBC asking to call fraud prevention I have had this before asked for my 1st and 3rd number asked me to confirm my name, I asked him how my middle name was spelled - correct answer given, apparently I had tried to set up an uber account and another action this morning and did i buy something onilne and use verified by visa, not done for ages - he then quoted a correct transaction - card now cancelled and he confirmed my address for new card

Anonym2018-09-22 04:36:51

Another green mark below saying that it's safe = even more proof that it's a scam. I've had HSBC call me before about suspicious transactions, they will ask if you're Mr/Mrs A.N. Other, then ask whether you made a particular payment to "ABC". That's all. HSBC will NOT ask security questions, personal info or bank account details. Do NOT give any information to them, and contact HSBC directly about it if you're unsure. These people are trying to exploit your fear of having your bank account hacked and money stolen.

Anonym2018-09-21 18:10:53

The message I received read "Please call Fraud Prevention on 03456031832 from UK or intl +441226260049 24x7 quoting reference D1. This is not a marketing text. Do not reply by SMS". That was legit, and you'll notice, if you look that number up, that the vast majority of the messages posted say it's legit, unlike this one.

Anonym2018-09-19 08:48:57

I had a similar thing but called the number in the text, thinking it was real. I gave them my details and everything, it was all very believable, but then found they lifted about £3,000 from my account. The police are onto them though, it's just a matter of time before they shut them down.

Anonym2018-09-14 12:48:43

Hey Mr. Criminal, now you've lost your balls to write messages in green and blue, you're writing them in red, and telling people to call the number on the back of the card. Oh dear, you've lost the plot completely, you stupid c***!

Anonym2018-09-11 15:53:44

This IS a genuine number. I called HSBC to check and then called the number. Perfectly safe.

Anonym2018-09-11 01:37:03

Initially sent a text Friday 29/07/16 @17:44 from HSBC. I found it suspicious that it was sent so late in the day. I then received a voicemail from the same number on the Sunday @17.36. On Monday morning, having looked as a couple of websites where most comments state it is genuine, I rang them. A foreign sounding gent took me through some basic questions, but I was not able to provide him with my account details as I didn't have the card on me. After 7 minutes of keeping me on the line, he said that there was nothing wrong that he could find on my account. It did feel suspicious. I have yet to see how much that call cost me. I strongly recommend that you don't call this number but call the number on the back of your card - if you have it to hand.

Anonym2018-09-09 12:51:52

HSBC Twitter advised to call customer services, not to call this number back. Called them and there was nothing wrong. They hadn't contacted me. Not a genuine call.

Anonym2018-09-09 00:07:08

Had the same call this morning. Asked for DOB wouldn't give it to him so requested a phone number to call. Got a text with the same number and reference D1. Googled the number and this site said number was legitimate. Called the number back and they explained which transactions they thought might have been fraudulent (they weren't) and card was reactivated. After the call other websites suggested the number wasn't legitimate so I phoned HSBC customer services who confirmed that I had indeed had a call with the official fraud people from HSBC. In future I will phone the card services number on the back of my card and asked to be put through to them that way and then I will know it is legitimate! Many thanks to previous posters who gave information.

Anonym2018-09-07 09:43:55

It is HSBC fraud department if you'very lost money then it's because you've already had it stolen and that's why they're calling. Call them it's safe

Anonym2018-09-07 04:53:54

Fraudster

Anonym2018-09-06 19:18:12

I received a couple of calls from HSBC on this number, didn't answer them. Turns out there was no suspicious activity on my account, nor did they block my credit card. I got a text from 03456031832. I called them back, they asked for 3 numbers from my security code, ran some checks. Turns out they'd been suspicious about a payment I'd made, but once I confirmed it was me who made it, they unblocked my card. The number 03456031832 is clearly genuine. This one looks very dodgy indeed. The fact that there's some absolute fruitcake stalking this number raises even more suspicions about it.

Anonym2018-09-05 23:05:12

03456081878

Anonym2018-09-05 18:30:40

There's no such thing as the "HSBC fraud dept". Clearly this person has no idea what they're talking about, and is likely just making this stuff up.

Anonym2018-09-04 17:42:31

Guys this is a safe number. I made a transaction which got blocked by my bank HSBC because it was online and in a large dollar amount, so they called me within 1-2mins of it being denied. I missed the call as my call-blocker blocked it due to bad feedback, but I called the number on my debit card, and it was confirmed that they tried to call me. If you are getting suspicious calls from this number, it may be because someone is spoofing their number so it looks like it's coming from HSBC (it is a crime to do that if HSBC hasn't consented, but it is possible nonetheless). The alternative is something else is very wrong. To be on the safe side, you can reject the call and simply call HSBC customer services or the number on the back of your bank card.

Anonym2018-08-31 00:59:58

I called the number back. Some Indian woman over a very dodgy phone line was asking for my account details. I didn't like the sound of it so I called HSBC security centre, 03456002290. They couldn't find any evidence of sending a text, and there were no attempts to make any illicit payments on my account.

Anonym2018-08-30 09:12:36

Who called me from this phone number? Unknown scam phone number calls. Reverse search www.searchwhocalledme.com

Anonym2018-08-28 10:55:05

Had the same message even though don't have an account with HSBC. ITS A DEFINITE SCAM>

Anonym2018-08-26 19:58:12

HSBC - Genuine call

Anonym2018-08-26 08:13:26

It was HSBC Fraud Dept. - I called the 0345 number on the HSBC Web-Site and after security checks they re-directed me to the Fraud Dept - this number IS genuine, I must admit I was skeptical as the "on hold" music was awful - very "broken" but after going through the number via the HSBC Web Site I can confirm it is the HSBC Fraud Dept.

Anonym2018-08-22 16:43:03

OMG! LOOK! It says at the top this number is no longer safe! Looks like the red commenter was right.

Anonym2018-08-21 20:45:24

Got this call today followed by a txt because I didn't answer call saying from HSBC fraud squad started to think where card was used last then realised was a scam.

Anonym2018-08-21 14:06:03

I had a text from this number asking to contact HSBC fraud prevention. Rather than call the number given in the text I called HSBC directly. It turns out that my card had been cloned so it is very important that you contact HSBC if you get this text, this page is very unhelpful, i'm not sure why so many think it is a scam - just phone the number on the back of your card.

Anonym2018-08-21 08:09:45

Scammers.

Anonym2018-08-19 00:55:55

I went into my bank to tell them about the message I'd received from this number. They ran a check through their system and could find no record of them contacting me, nor was there any unusual activity on my account or card. The bank said it was most probably a number spoof, and that safe messages posted on here are likely written by scammers trying to trick people.

Anonym2018-08-18 04:16:54

The obvious answer is that it's not a scam. As to why HSBC sometimes deny sending these texts - it's presumably that one hand don't know what the other hand is doing (or perhaps policy, so as to avoid people falling for actual text scams - but this would seem less likely). Telephone customer services never denied sending them in my case. As you say, there's no reason to send a legitimate number if it's a scam. Telephone scams rely either on providing fake numbers for you to call, or calling you from a fake number. It's not possible to redirect a genuine call without actually having control over that person's phone. You did the right thing though, never call a bank from a number given in a text, if in doubt. Use the number on the card or on their website.

Anonym2018-08-16 16:02:54

I hung up straight away and later called the official HSBC customer services number. They confirmed that it was a legit call and that it was regarding an attempted low value card purchase from Humble Bundle. The call did sound very dodgy though, so if in doubt get the customer services number from the HSBC website and check out the 'fraud' that way.

Anonym2018-08-15 20:06:01

Pretty sure this is legit HSBC fraud prevention - my card has been locked for a couple of days and I did wonder whatwas going on. Just had a call from this number, it was a lady she asked for me to verify a few personal details she already had on record then proceeded to give me several of my last transactions to check they were me. She then said everything was fine and didn't have to worry, sounds like my car she is now unblocked. I'm always suspicious of these things but I'm positive there's been no fraudulent activity on my card so I guess this is a legit checkup by the bank.

Anonym2018-08-15 18:43:47

Stupidly went along with the original HSBC Fraud call and they went through all my last transactions and the most recent ones were fraudulent and thankfully they were stopped and nothing was taken out of my account so cancelled my card. Then I became paranoid it was a scam and I had been an id**t... So I called the number on the back of the card and went through it with the guy and the original call was legitimate. TO BE SURE, if they phone you and you miss it - phone the number on the back of your HSBC card and discuss it with them!

Anonym2018-08-15 17:35:33

Very suspicious guy asking me that I need to give out my postcode and details to check on about the security of my bank account as he said there was some suspicious transaction. I asked what is that for?! and he said he can't tell me any further until I gave him my details. I hung up immediately.

Anonym2018-08-14 00:34:03

Everybody can place a safe marking here. But my advise to everyone .... hang up and block the number. SCAMMERS !

Anonym2018-08-14 00:32:01

No, he's definitely dangerous. People's lives are being destroyed and even ended because of this dangerous muppet. I've contacted the police about him. They're tracing his IP address. They're onto him.

Anonym2018-08-13 02:15:56

This is HSBC Fraud. I was very dubious and didn't give any details on the phone, hung up and then went onto HSBCs website and rang the number provided on there. They verified that they had rang me earlier and i was routed through to the Fraud department. Someone had tried using my details in another country so had to have my card cancelled and another one issued. I would do the same thing again if contacted by that number as giving out details to random people is never a good idea

Anonym2018-08-09 23:02:28

Got a text from this number. I called the number back, very crackly line with an Indian operator speaking in poor English. She seemed to say there'd been suspicious activity on my account. I gave them all my details and they said they're sending me a new card. All legit obviously. Don't call them on any of the numbers on the website, just call them back on the number in the text and give them all your personal details and security information. Nothing to be cautious or suspicious of whatsoever. This number is legitimate.

Anonym2018-08-07 12:09:51

HSBC it is a legit number just sorted my account with possible fraud.

Anonym2018-08-06 10:57:18

received the same message today. Had no intention of calling it. I'd call the bank directly not the number provided. NEVER call these numbers. Call the bank directly using the number on their website or go into a branch. DO NOT RISK IT. You will NOT get your money back. Take responsibility for your affairs.

Anonym2018-08-03 09:41:49

Received a strange voice mail asking me to call this number and stating they were HSBC. I rang the HSBC number on the back of my card and they stated that they were not aware of anyone trying to contact me. Proceed with caution.

Anonym2018-08-02 12:34:14

Hsbc fraud department. Safe call

Anonym2018-08-01 14:30:34

Call HBSC via number on thier website not one from text to be sure. HSBC confirmed that there was purchasing from card in USA using my credit card. Off course it was not genuine so they cancelled my card immediately.

Anonym2018-07-30 21:52:10

I got a text from HSBC fraud team and was asked to call this number. It's genuine. The HSBC music always breaks up and their call centre is India so neither of those things are evidence of scam. In order to feel assured I called the official banking number first and then got put through to the fraud team by them. A payment had been attempted on my debit card that was not mine. My card has now been cancelled and a new one is on the way. If you're suspicious, simply call the official number and ask to be put through. Just don't ignore the text.

Anonym2018-07-30 17:15:26

Why the f*ck would you give any details to someone who called you?? There's been enough warnings on TV etc about scams especially about NOT giving bank details as banks don't ask for these over the phone. This is exactly how these arsehole scammers get away with it o many trusting people around. Trust No-One

Anonym2018-07-30 14:17:47

Woman with Indian accent called me claiming to be from HSBC. She knew all my transactions. Called HSBC to check on them, and they didn't hear of this number. Must be a scam.

Anonym2018-07-30 01:18:38

Received call stating it was HSBC and that they had noted fraudulent activity on my account,they called me Miss Barnes of which I am not.I stated they must have wrong number and that I believe them to be scammers,he said I had to take call very seriously and to give him my card info and date of birth.The chap had a strong Nigerian accent and insisted I was Miss Barnes? I hung up in them in mid sentence.

Anonym2018-07-29 23:28:33

This is HSBC. I received this text after my card had been declined and blocked while trying to book a hotel room. I asked them to prove they were HSBC and they were able to quote all my recent transactions. They unblocked my card after this call. However, if you are still worried, you can call HSBC's central customer services number and ask to be put through to the card fraud department where they will be able to help you in exactly the same way as if you had called the number in the text message. Totally agree that they should publicise this number on their website to avoid this confusion, but if you get this message you should definitely call HSBC somehow as there is a risk that your card is being used illegally and it would be foolish to ignore.

Anonym2018-07-28 23:16:21

Scammers. I called the number on the back of my card and they said my phone had been cloned so I would receive another in 3-5 days

Anonym2018-07-28 08:38:58

Come on, you can't have bottled it this easily. I expect to see a much better performance over the weekend and next week. Very poor indeed.

Anonym2018-07-27 19:02:46

called HSBC customer service, my credit card has unusual activity on it. Genuine issue but I would still ring HSBC website number not the number in the text.

Anonym2018-07-25 04:03:17

They left an answer phone message, I listened to it 3 times and could only make my name out in the chat. Checked my account online all looks good. Might give it a couple of days see what happens.

Anonym2018-07-24 19:14:06

Oh dear, looks like our little criminal scam-artist friend has slunk off in a tizzy yet again, after his pathetic attempts at trying to con people on here with more fake "safe" messages are called out yet again. Come on, if you're going to be a professional thief, you're going to have to do much, much better than your recent performances on here. Put something into it for goodness sake, you thick munter.

Anonym2018-07-24 05:05:20

I can confirm that 03456 081 878 is a genuine HSBC number. If you are ever in doubt please call us on 03457 404 404 to check

Anonym2018-07-21 04:45:19

Congratulations on such a cunning twist on my original scam idea! I've tried to work out how to possibly get someone to call a number on their phone and actually have it routed through to someone else, but I am restrained by the fact that this is impossible, unless you control malware on their phone or the mobile exchange itself, or the 'mark' is already unwittingly on the line to you. I think you're trying to lead me down the garden path with this 'modern technology' thing you talk about - you're obviously using voodoo or witchcraft! But I wish you luck, you are obviously better at this scamming lark than I am. I think I'm going to go back to my day job as a Nigerian prince - Ian H. Essbesee

Anonym2018-07-20 23:46:25

I had a text from "HSBC Fraud department" thought it was a scam so i called customer services from the number i get on my bank statements and it turns out it is them. Some unusual activity on my account but it turns out it was all me anyways haha. I would say its safe to call but always call a genuine number from their website or bank statements. Hope this helps

Anonym2018-07-20 20:18:57

This seems to be real to me - I called the official number on HSBC's phone banking page and after verifying chose to be connected to an agent. Card was frozen and they fixed it, and the agent confirmed that HSBC did send out the text. This number does seem to be legit, but go through the official bank number listed on the web site though since SMS can easily be spoofed.

Anonym2018-07-20 15:43:42

I called hsbc customer service number and they put on fraud department and after confirming my details I am told that hsbc fraud tried to contact me. My card was used to register on Amazon prime. My card is blocked and now waiting for replacement. please call Hsbc number of their website or pop into the branch. As for the number I didn't call it. I'm sceptical about numbers I don't recognise

Anonym2018-07-15 16:46:13

As per the other comments, I did eventually confirm this was a genuine HSBC number by going through their call centre. But given that we are always told that genuine banks will NEVER ask for your bank details as they already know them, hardly a surprise that everyone is suspicious when asked for them. I'm glad they are on the ball with fraud detection, but HSBC need to sort out a better process than this.

Anonym2018-07-13 17:21:34

I have had a voicemail to call this number and quote D1. Rang hsbc using their main switchboard number and the fraud department stated that they have NOT tried to ring me and there is no fraud marker on my account so my advice is don't just ring the number, ring off a different phone and go through the main hsbc number.

Anonym2018-07-12 10:51:59

Can you explain why it was that I received several calls from this number, yet there were no problems with my card or account whatsoever. Yet when I received a text from 03456031832, I called it back and had my card unblocked, after my account was frozen due to a transaction they were suspicious about. What would your reasoning be for that?

Anonym2018-07-12 02:27:33

Too right. My elderly mother got a scam call off these shysters spoofing this number and had £3,000 stolen from her account, after she came on this site and read that it was "safe" and "genuine". She was suffering from cancer, her condition worsened after this and she's since died. The safe message scammer is actually killing people with his bullshit.

Anonym2018-07-10 06:15:23

Text on my phone, stating from HSBC Fraud and asking me to urgently ring the above number. I didn't, but tried to get through to HSBC on other phone lines, but was told there was a 25 minute delay all day!!! Was able to transfer money between my accounts but unable to either make a payment by bank transfer or to purchase online...transaction denied...so something must be wrong somewhere.

Anonym2018-07-09 09:56:15

Oh dear, you don't want to say that. He'll be on here telling you that online banking doesn't indicate whether someone has been at your account or not. I'd call customer services on 03457404404, the security centre on 03456002290, or credit card problems on 03456007010. The id**t writing the fake green safe messages (he's written hundreds on here) is a liar.

Anonym2018-07-08 21:33:40

Also, which arguments of the 'Safe posters' have been shot down in flames? Absolutely none. I'll spell it out for you, you psycho - THIS SITE SAYS IT'S SAFE. It's at the top of the page... and big graphic. If you feel on your face with your hands, towards the top half, you'll notice two soft, fleshy orbs. These are called 'eyes'. Direct your 'eyes' to the graphic at the top, which says this is a safe number belonging to HSBC. Do you see? That is what 'eyes' are for.

Anonym2018-07-08 06:20:03

Finally, I see the text at the top has been modified to say: "This is a genuine number and has been confirmed by HSBC but please remember that all phone numbers can be spoofed! Keep caution!". I would say that is good advice. Texts, which are what most of the people here have received, are genuine and cannot really be faked (or rather, they could, but there'd be no point because if you call the number under discussion, you get through to HSBC). Phone calls I think you should be more cautious of. In the event of a phone call, safest to make an excuse and hang up, ensure the line really is disconnected (e.g. by calling your landline) and then call the main HSBC fraud number.

Anonym2018-07-07 09:52:07

I am shocked, this is actually a genuine number.

Anonym2018-07-04 21:46:18

I got a call and text from this number. I was a bit unsure so googled, found this site. However, the number of reds, I decided to call customer services from the number on the back of my debit card and ask them to put me through to the fraud department. They did and confirmed the call was genuine, there was an issue with a transaction on my account. For anyone else that receives a call/txt from this number. DO NOT ignore it, however remember you can if you are still unsure, like I was, phone customer services first but for the sake of clarity, the number is HSBC fraud department.

Anonym2018-07-04 10:49:09

You seem to be projecting your own issues onto others. You're paranoid that I'm on here writing dangerous messages all the time. I literally check in here every few months to see what more of a mess you've created on this thread due to your twisted paranoia. Quite why you're so obsessed with getting a response, in order to get one over on the "dangerous poster", is most probably another aspect of your psychological problems. Get help quick before it's too late.

Anonym2018-06-27 01:22:19

Hey, red commenter - how come you don't address the points raised? If this is a scam, how come it's a legitimate UK phone number? Why hasn't it been shut down after years of use? This page dates back to 2014, so use of this number would surely have been stopped by now if it was facilitating fraud. And secondly, why has this site clearly designated it as a genuine number belonging to HSBC, as per the graphic at the top of the page? Answers please. You've been rumbled, mate.

Anonym2018-06-26 18:38:51

I had a text from this number and was suspicious so I called the number on the back of the card, who said it was legit and put me through from there switchboard. From what transpired in the discussion with them I know it was legit because it concerned my attempts to make a payment last night online which failed.

Anonym2018-06-24 23:07:06

Genuine call. Contacted the HSBC team via their website and they confirmed my card had been cloned - apparently, if it's a genuine call then the Fraud Team will leave a message on your account as well.

Anonym2018-06-24 01:53:50

Not genuine. Called the number on the back of the card. No contact from them, nothing wrong on my account.

Anonym2018-06-22 03:27:16

Conmen are targeting bank customers with a terrifying telephone scam only previously seen in the U.S. This latest deception is known as ‘number spoofing’ because crooks call customers using a phone number which mimics that of their bank.They do this using a device which can copy any number — even if the one they are calling from is entirely different. So, when a victim receives a call on their mobile, or home phone if they have one which has a screen showing incoming call details, the number of their bank will flash up on the display.

Anonym2018-06-21 07:41:08

My elderly, sick mother just had some money stolen by these people as well (about £700), after she called back after receiving a very authentic-looking text. Gave them all her details thinking it was the bank. It was very upsetting to happen just before Christmas, and her illness has now got worse as a result.

Anonym2018-06-20 15:45:36

Is it a real HSBC fraud center?

Anonym2018-06-20 03:22:26

No green or blue messages from the criminal monkey today. Gone all quiet all of a sudden now it's been rumbled. What a pathetic wimp!

Anonym2018-06-19 10:01:14

Not bad, not bad, but what I would say is, don't be a fool and wait a week to call us back, CALL THE NUMBER BACK RIGHT NOW, and GIVE US ALL YOUR SECURITY DETAILS. You made the mistake of believing all the other posts on here, when like I said, you should be listening to MY ADVICE, and MY ADVICE ALONE. Let that be a lesson to you.

Anonym2018-06-17 09:55:17

I suggest that anyone who gets a text from HSBC asking to call this number go to the HSBC Live Chat team and query it with them. They can be found by going to the HSBC website, going to "Contact us" and starting a chat. They will confirm that this number is for the HSBC Fraud Prevention team concerning debit and Credit Card transactions. Also, to correct a few people previously saying 0345 600 2290 is for suspicious transactions, that is actually a number for the online banking helpdesk, and they will transfer you to the exact same department you should have contacte din the first place...

Anonym2018-06-17 06:01:11

I didn't call the number back as it will connect to the scammers. I called HSBC on the number on their website for suspicious transactions, 03456002290. They couldn't find any problems on my account, and they hadn't contacted me either. Another green safe message spinning the same bullshit as all the others will now magically appear above. Funny isn't it?

Anonym2018-06-15 21:33:15

The criminal maggot writing the green message below is trying to mis-inform you again. This is NOT the correct number for fraud. The security centre number is 03456002290. Any other information from these green and blue safe messages on here is a complete lie, put out by the criminals to trick you.

Anonym2018-06-15 10:23:17

Hey, red commenter - what a shame you can't address any of the issues! I asked you earlier - why is this number still active, if it's fake? You can't simply say 'what a muppet' - you have to answer it. This number is an official UK number, controlled by BT. Whilst it is possible to get these numbers for fraud, they'll always be shut down in short order.

Anonym2018-06-11 22:08:35

SCAM THIS IS NOT HSBC IGNORE

Anonym2018-06-08 00:52:26

You know you're getting very desperate indeed when you're reduced to lifting stuff from Wikipedia of all places, a notoriously unreliable source, simply to protect your shattered ego. Pathetic.

Anonym2018-06-07 08:37:15

It's misleading to say "it's a legit HSBC number". Some people may have received a "legitimate" call from them, but other people haven't. Stop misleading people.

Anonym2018-06-05 21:13:42

LOL! Asking for a "trustworthy" source for the warning. Since your credibility has been shot to pieces by this current performance, proving you to be nothing more than a disingenuous, self-contradicting, untrustworthy liar, nobody is going to believe anything you say any more.

Anonym2018-06-05 04:55:31

HSBC fraud detection, seems legit

Anonym2018-06-05 02:24:50

had a voicemail on mobile , 1: i dont bank with HSBC 2: name of person message was for was not mine.

Anonym2018-06-04 19:31:06

Lady with foreign accent left message on voice mail saying she was from hsbc card protection

Anonym2018-06-04 13:49:01

This is a scam. Do not call.

Anonym2018-06-03 06:00:43

There's no reason why someone would forge a telephone scam warning from HSBC on a website for dodgy numbers. There are reasons why someone would claim a legitimate warning to be a forgery though. They obviously don't like what it says, because it makes out the possibility that this number is not the legitimate number they claim it to be. They're very unsettled and unnerved by that.

Anonym2018-06-01 21:30:14

Fake, not HSBC, my bank has never contacted me asking for my account details... they already know them... Contacted my bank (official contact number) to be safe and they confirmed their Fraud team have not made any contact or flagged my account!!!

Anonym2018-05-31 19:35:56

Oh dear, he's lost his balls and gone all quiet again. No worries though, he'll be back on here shortly posting "safe" messages, pretending to be somebody else.

Anonym2018-05-31 00:27:54

You don't like that I'm trying to fool people in a way that could impact on them financially? All I've done is explain my experience with it. That's not trying to fool people: again, you ruin your credibility throwing around insults like that. There's also no way it can impact on them financially: HSBC constantly monitor for any suspicious payments and don't allow them to go through. Again, you seem to have a very limited grasp of how these things work, if you have any grasp at all.

Anonym2018-05-28 15:31:53

I received a call today from this number today, they asked for the end of my postcode and my date of birth and this was it. They told me about suspicious activity on my card and that I should block it. I wasn't sure about it being legit but after calling the HSBC number it was genuine they said. Confused to see people saying it's fake.

Anonym2018-05-25 14:26:13

I'm afraid I'm not the person who said any of those things. I've posted twice, each time advising people to go directly to the HSBC website and and call the number there. The people who post 'safe' messages are, presumably, all different. It's only you that posts thousands of rants here on a regular basis. If you think this is all a scam, and I'm one of the scammers, then explain to me how advising people to go to the HSBC website and ring the number there can possibly be part of any sort of scam? You don't even make any sense, you're just rambling.

Anonym2018-05-24 16:02:02

I can confirm this is HSBC fraud number I have spoken with them today. A website had tried to take money from my account but luckily they stopped it before they could take any money from me

Anonym2018-05-18 13:32:45

Very convincing, called HSBC through my online banking and they said they'd never ask for my account number and sort code

Anonym2018-05-17 21:32:43

Contacted my branch after getting a text, nothing wrong with my account. My manager said it must have been a number spoof. HSBC are also aware of people writing fake messages on this site to try and trick people, so treat with caution.

Anonym2018-05-14 09:47:45

Got a text from HSBCFraud, then called back, and judging from the amount of time I was put on hold I assumed it was indeed HSBC. They asked me for my card number, I declined, and instead called HSBC on the mobile and online helpdesk number provided on their website. I was redirected to the fraud team, which could confirm that there was a suspicion of fraud. They listed all my payments over the last three days (including the one they thought was fraudulent) and it's all resolved now. I think this is a safe approach to take.

Anonym2018-05-12 19:08:20

Definately hsbc fraud protection...called me ref transactions on my account christmas day this caused concern so they called me..card now cancelled

Anonym2018-05-08 20:04:14

 Owner: HSBC

Anonym2018-05-04 21:33:00

Yes, was genuine HSBC call, but I was told that if I was concerned, I should call the number on the back of my card.

Anonym2018-05-04 05:43:32

Come on d*ckhead, write another few fake safe messages. Tell everyone how you got an SMS text, ignored it thinking it was a scam, then got a voicemail, called them back off the number on their website, or on the back of the card, and found that your card had been cloned, and there'd been an attempt to make an unsolicited payment. And don't forget to lecture everyone that they must call the number on the website. Or maybe go on HSBC Twitter. COME ON SHIT-FOR-BRAINS, WHAT ARE YOU WAITING FOR, YOU STUPID f**king c***

Anonym2018-05-01 00:05:54

Definitely OK, this is the HSBC Fraud Prevention line, if they call there has been unusual activity on your card. They called when I got a new card and added it to my Android Pay account, and if I hadn't spoken to them they may have deactivated my card.

Anonym2018-04-30 23:41:08

This is a genuine number from HSBC fraud-I must admit I did panic when it sent a message to my mobile then rang my landline!-I have been on the phone to them but I did ring the number on the back of my card instead and they were very helpful and put my mind at rest!

Anonym2018-04-30 13:11:49

Fraud

Anonym2018-04-29 15:20:51

I am a fraud investigator for uk police. DO NOT call this number.. Always use the correct number publicised on HSBC website.

Anonym2018-04-27 21:24:34

HSBC fraud dept. My card had been declined the night before setting up an über account. Normal security checks completed & recent transactions confirmed.

Anonym2018-04-27 18:42:53

HSBC anti-fraud team.

Anonym2018-04-27 15:44:06

Have had no 2 calls from this number, Saturday also a text message and today.

Anonym2018-04-27 15:28:34

HSBC fraud prevention

Anonym2018-04-26 18:25:10

And if HSBC do call you about a fraud, then you've already lost the money. They would never text message you and ask you to call them back. That's another scammers trick. Visit your branch or call them on their regular number, or check your online account to see if there's been any suspicious activity. "Safe" posts which claim their branch or online chat confirmed the call or text was legitimate are misleading (probably deliberately): they are trying to fool you into thinking it's legitimate.

Anonym2018-04-26 05:46:59

Take no notice of this id**t. He's been on here since last year by the looks of things, ranting on about this being a safe number. The legitimate number for HSBC fraud is 03456031832.

Anonym2018-04-25 07:13:44

This number called me about one of my transfer and I asked if they are HSBC and they answered yes, so I answered their question, I called back HSBC customer service to double check if is genuine HSBC and it is! So need to worry is THE REAL HSBC.

Anonym2018-04-21 16:04:04

The criminals are obviously imitating the real HSBC number and text to cause confusion with people. The HSBC number for suspicious payments is 03456002290, or for credit card problems 03456007010. Customer service is 03456404404. I wouldn't trust the safe messages on here, it's likely that most of them are written by the criminals themselves. Call one of those numbers or speak to your advisor directly in your branch.

Anonym2018-04-18 18:32:53

It is a legit HSBC Fraud Prevention number, as many HSBC Call Centres I think originate in India. However, what I tend to do, if suspicious call through HSBC Online Customer Service they can check history or notes on your main account or transfer you to HSBC Credit Card Fraud Prevention which is where I ended up to be queried about a £600+ fraudulent transaction that had occurred overnight. HSBC understand people are cautious and have no issue you go through the Customer Service to speak to Fraud Prevention. I've had to cut up my card but at least they've caught the suspicious activity.

Anonym2018-04-17 04:27:36

Yes, our little green "safe" messaging friend is back on yet again. He really does lose his bottle when called out. I must say, it's been a poor performance from him on here this last week. I'm still hoping for an improvement this week, though judging by this last comment, the odds aren't too good.

Anonym2018-04-16 00:11:41

The number is valid, quoted reference CD and they asked for sortcode & accountn number, DOB, address, memorable word/place and once this was confirmed went over recent transactions as apparently there had been some that had caused concern - confirmed these were valid and the card was enabled.

Anonym2018-04-15 07:08:33

It is actually a genuine HSBC FRAUD line. I called HBSC on the customer line as advertised on their website: "Customer Telephone 03457 404 404" After waiting for 4o+minutes, I finally spoke to someone who took me through the usual security questions before connecting me with their FRAUD department. The confirmed the sent the message because a payment had been made to an overseas beneficiary from my account for an amount that is not normal and they had blocked my card. I confirmed I made the payment, they unblocked my card and that was the end of it. Weird that a bank the size of HSBC cannot include their two Fraud numbers on their website! Enough said!

Anonym2018-04-11 07:05:18

Yes, this number is a genuine HSBC Fraud Prevention Team. I had it confirmed by ringing the Helpline Number 03457 404 404.

Anonym2018-04-10 14:04:07

Oh there you are. Finally plucked up some balls to write another false and misleading message have you, you twat. This number is not OK you stupid twerp. I like how you accuse everyone else of being misleading, when YOU'RE the one who "has fun" misleading people and "causing further worry", you f**king stupid c***, telling them it's "OK" when it isn't. Everyone can see through your games on here, you disingenous bastard. f*ck you.

Anonym2018-04-09 22:13:20

Ok I think the people stating the number is dangerous are simply unaware of the systems or perhaps older and ignorant to security and banking procedures ( sorry if that sounded patronising it is just from personal experiences with parents). It is perfectly safe and they will ask you the normal security questions. To whoever said they will ask your online security password: this is incorrect. They WILL ask your telephone banking security code to check you are who you say you are. Your online passcode and telephone passcode are two different things! My card was temporarily blocked because they suspected fraudulent activity - they unblocked within 30 seconds and I carried on my holiday. Nothing to be worried about- just hsbc trying to protect you.

Anonym2018-04-09 06:20:24

I had a text from "HSBC Fraud department" thought it was a scam so i called customer services from the number i get on my bank statements and it turns out it is them. Some unusual activity on my account but it turns out it was all me anyways haha. I would say its safe to call but always call a genuine number from their website or bank statements. Hope this helps

Anonym2018-04-06 18:33:51

Answered a call from this number. But as soon as I answered they hung up. I haven't even got an account with HSBC. So it must be a dodgy caller.

Anonym2018-04-02 05:48:00

Received a text from this number to call HSBC back. I called HSBC on 03456002290, from a different phone, and they said there'd been no contact from HSBC, nor were there any suspicious transactions on my account. HSBC suggested that posts on this site claiming it to be "safe" are disingenuous (besides, they're clearly written by someone whose first language isn't English).

Anonym2018-03-31 21:50:37

It's legit - confirmed with main HSBC number that this is indeed Fraud Prevention

Anonym2018-03-31 04:10:18

It was HSBC my card kept being declined as they had a fraud block on it and they unblocked it for me

Anonym2018-03-30 09:18:05

Phishing posing as HSBC. Verified account was fine via online banking.

Anonym2018-03-30 00:45:44

Agree with the comment just below. So many green marks on a number indicate it's a scam. They try to freak you out by making out there's suspicious transactions on your card, then get you to give personal information when you're vulnerable and not thinking straight - then they will actually clear your card out! Do NOT give or confirm ANY personal information beyond your name, and contact HSBC directly if you're concerned.

Anonym2018-03-29 03:51:21

Had a similar message to others asking to contact HSBC urgently. Have not done so.

Anonym2018-03-26 10:33:12

Second call from this number. This might be a number assigned to HSBC but I don't think these calls are legit as no one at this address has or has ever had an account with them. Treat with extreme caution.

Anonym2018-03-26 07:43:09

Had a text asking me to call this number.Phoned no.on back of card and they confirmed it as a genuine caller.They blocked my card as someone tried to use it in Brazil, Confirmed it was not me and new card to be issued.They were on the ball.

Anonym2018-03-22 12:47:11

Having received a suspicious text which I ignored and then also a call to my landline i felt very unsure. I called a different number for hsbc which i got through the online banking app and when I got through I was informed that the Fraud dept had tried to call. There had been an attempt to take money so the card promptly got destroyed and a new one sent out. The varied accounts of information regarding this number are also very strange. Some people say "definite scam" other "definitely NOT a scam" I'd say to anyone who reads this, just call the bank and check!

Anonym2018-03-18 10:16:06

HSBC. Appears genuine, since they were able to list recent transactions and provide fragments of my postcode and date of birth as part of the trust-establishment procedure.

Anonym2018-03-16 22:07:01

Had a call from this number today guy wanted to speak to hubby regarding fraudulent activity on our joint account wanted to speak to hubby only. Thought it was strange because it's a joint account so phoned HSBC support and yes this is definitely legit , I had tried to top up phone on card and it kept being denied which I thought strange but evidently fraudsters use mobile top up to see if they can access a card and if it goes through then they have the free helpings to your bank account so don't delay if you are suspicious at all then phone HSBC support but this number is legit!!

Anonym2018-03-15 04:24:17

I got a text telling me to call this number due to fraud on my card. I was cautious and called the number on the back of my card and they confirmed that I had been sent a text and that my card had been cloned and my account closed! Always call your bank just in case, don't ignore it! If you are suspicious then don't call the number given to you in the text but call the number on the back of your card.

Anonym2018-03-13 21:10:41

HSBC Fraud Prevention - this is not dangerous and they helped me unlock my account and were able to tell me where and when i tried to use my card while it was locked.

Anonym2018-03-13 10:00:36

This is HSBC fraud prevention. I rang after receiving a text but checked number out first. There had been 3 attempts at using my card details to make online purchases all which were blocked. I was told some card details had been stolen online and was asked to destroy my card and will receive a new one. First time I have been text and can see why people would be sceptical but it is genuine

Anonym2018-03-13 05:09:10

From the Guardian newspaper: "In many cases THE CRIMINAL ASKS THE CUSTOMER TO CALL THE BANK ON THE NUMBER ON THE BACK OF THE BANK CARD - THE SAME NUMBER DISPLAYED ON THEIR HANDSET. In fact, the fraudsters simply keep the phone line open and play a fake dialling tone down the line. The victims, who think they are talking to their bank, are then told to move their money to a secure account. In other cases, victims have been told to hand over their debit or credit cards to a courier. Victims have lost thousands of pounds, some in excess of £100,000."

Anonym2018-03-12 06:18:47

This is a scam to trick you into thinking your HSBC account has been compromised. I heeded the advice below, calling the fraud number on the HSBC website, 03456002290, from a different phone, who confirmed they hadn't contacted me. Also went into my branch to speak to my personal advisor, who confirmed the same thing.

Anonym2018-03-10 19:51:23

This is HSBC fraud team. I called the number on the back of my card to enquire if this was them or a scam and they confirmed it was the fraud team and forwarded me to them.

Anonym2018-03-09 12:07:08

I rang the number on my card instead and they told me it was genuine. They put me through to the fraud department who confirmed a couple of transactions with me and unblocked my card.

Anonym2018-03-09 05:26:28

03456081878 I was called from this number, left a message and a text. I called back and they immediately asked for my sort code and account number, which the bank never do.

Anonym2018-03-07 17:22:12

I called HSBC security centre on 03456002290, the number on their website. They confirmed that an attempt was made to steal money from my account, but they didn't send a text, from this or any other number. The criminal sent this text after their original attempt to steal money failed. They faked an HSBC number to try and get me to call back the number and give them my bank details. What a bunch of amateurish TWATS

Anonym2018-03-06 12:12:03

The little girl writing the safe messages is a complete clown. Who is going to continually come on here writing safe messages? It's extremely weird behaviour, a sign of some sort of mental disorder, obsessive compulsion maybe. Not only that but, as you point out, they're giving out inaccurate information. This is grossly irresponsible and dangerous, particularly to elderly people. This person obviously has no conscience whatsoever.

Anonym2018-03-06 11:53:37

He's a weirdo isn't he? Who in their right mind comes on a suspicious phone number thread and writes a variety of safe and dangerous fake messages? Either he's very bored or very lonely.

Anonym2018-03-05 02:30:12

Called the number, was instantly asked for my sort code and account number by an indian sounding guy. Didn't give it to him as it seemed a little suspect, he said to call my bank or go in to a branch. I'd recommend if you receive this text and are in doubt to just call HSBC directly on 03457 404 404

Anonym2018-03-04 12:08:37

Claimed they were from HSBC Fraud team with distinct Indian accent... called me up seconds after I tried to purchase £11.98 worth of balloons from an ebay seller I have frequently bought from... complete waste of time! Who would want to steal my card to buy 200 modelling balloons?! I'll tell you who.... ME! He wasn't rude however, spoke good English and only asked me to confirm the second half of my post code and birth date so didn't ask for anything suspicious.

Anonym2018-02-28 16:54:42

I got the same text but didn't call the number in the text back, instead I contacted HSBC on the number for suspicious transactions on your account, 03456002290. They ran some checks and found that there had been an attempt to make a payment on my account that I hadn't made, but HSBC hadn't sent the text. They said it was probably the same criminals that tried to make the illegal payment that sent this fraudulent text as a follow-up.

Anonym2018-02-23 10:11:59

This seems to be real to me - I called the official number on HSBC's phone banking page and after verifying chose to be connected to an agent. Card was frozen and they fixed it, and the agent confirmed that HSBC did send out the text. This number does seem to be legit, but go through the official bank number listed on the web site though since SMS can easily be spoofed.

Anonym2018-02-23 08:14:08

I had a text from HSBC saying my card had been cloned. I then called the number. A man answered, I think it was the same man who is writing all the fake green posts. He tried to seduce me on the phone and said he was a raging homos**ual who was trying to steal everyone's bank details and money. I told the guy he was s*cm and he admitted he was a low life pedo criminal. I later also received a fake HSBC letter containing the same contact number. Be aware! Anyway......SCAM!!!!

Anonym2018-02-21 22:27:43

Site admin: Maybe you should have stepped in a year ago, when that absolute id**t was screaming abuse at everyone who posted that the number was safe - then I wouldn't have had to do your job for you. Still, better late than never. Feel free to block my IP.

Anonym2018-02-21 17:00:11

Didn't let the sooty get past asking for me by name, incorrectly pronounced....that winds me up. Put phone down. Look how many people have searched this number 71k...! Got to tell you something. If you have genuine concern then visit your bank, or mail via the link on your online banking...works for me and thousands of concerned bank customers.

Anonym2018-02-19 23:51:20

Scam

Anonym2018-02-17 22:36:25

I had the same thing as the person below, got a text asking to call HSBC back, called the customer service number who put me through to the fraud team, who said there'd been an attempt to make an unusual transaction on my account (which they'd declined), but they hadn't sent the text. They too said it was likely the criminal had tried to make that payment, then sent the text in a further attempt to pilfer money. What a tosser. You're going to have to try much better than that.

Anonym2018-02-15 05:04:17

Hi, I had the same thing. HSBC, when I telephoned them, said it was one of their Indian Fraud numbers.

Anonym2018-02-14 13:40:34

this is safe. HSBC fraud prevention!

Anonym2018-02-14 09:28:18

I had a call from this number and a text saying to ring HSBC fraud prevention. So I called the number it rang a few times then automated voice said welcome to HSBC so I thought ok it must be legit however I got through to a guy who straight away asked for my sort code and account number! Someone who rings from a bank never asks for these details only digits from your security password. I told the guy I will go into my branch and I hanged up. Also there was no noise in the background of other call centre workers. Do not trust this number!

Anonym2018-02-14 04:59:54

HSBC fraud team. Completely legit

Anonym2018-02-13 01:28:56

This cannot be legitimate, as I have had an urgent call to resolve suspicious activity... but I haven't had an HSBC account for 10 years. Talk about suspicious activity. I would say, therefore, do not trust this number.

Anonym2018-02-09 17:06:10

I am very confused by this number who say they are from HSBC fraud squad, reading many comments on here some people say it's safe and some say it's a SCAM. I was asked by the caller to go through some questions for security So I said sorry I refuse to give these details over the phone and told her I would ring customer services directly using the telephone number on the back of my debit card, after ringing them they went through a check on my account and spoke to the fraud squad internally and both departments confirmed that this was in fact a 100% SCAM CALL so be careful NEVER give out your banking details to anyone, or live to regret it.

Anonym2018-02-09 14:52:13

Yes it is HSBC BANK , it is their number to prevent fraud.

Anonym2018-02-08 16:24:01

Another 150 searches in the last 3 hours (12-3pm). About 50 an hour. If anyone gets another call from this number, be sure to tell HSBC that someone is sending a load of spoof calls using their number. Hopefully they get the police involved and catch these criminals.

Anonym2018-02-07 23:23:12

What a sad muppet you are that you can't even get a proper job, and spend your weekends writing fake safe messages on here to try and trick people out of money. Desperate and psychotic behaviour. Get some help and get a proper job before the police find you and bang you up in jail. Hopefully someone on the inside will put you out of your misery and murder you. One less worthless piece of shit to worry about.

Anonym2018-02-07 03:15:55

I called HSBC on their official number and they just told me that my card was blocked by them and the *sms was from indeed their fraud prevention team*. Managed to unblock the card. So was nothing wrong or suspicious with the text I received. What are you all talking about? Why do you think this number is somehow criminally related? I don't get it...you just made me waste time panicking.

Anonym2018-02-07 02:39:41

This is fraud. I went to HSBC chat and the agent confirmed it's not related to HSBC, below is her exact reply. "I have checked this for you and this is not a genuine number registered with HSBC."

Anonym2018-02-04 09:14:57

This is a scam. I called the HSBC on the number on the back of my debit card and they had no record of any unusual activity on my account. I read out the number to them and they said it was NOT one of their numbers.

Anonym2018-01-30 23:58:16

This number is NOT HSBC. I called their number on website and no record of any fraud on my acct or sent text message.

Anonym2018-01-30 04:07:59

Got a text from "HSBC Fraud" asking me to ring the number urgently. I don't use them as my bank. DO NOT RING BACK.

Anonym2018-01-26 15:31:33

I had a text from this number, even though I don't bank with HSBC, so it's obviously a scam.

Anonym2018-01-26 08:32:36

This is definitely a SCAM! I got a recorded call from "HSBC" regarding my card - I don't have an account or a card with HSBC! I called the HSBC helpline and was advised that given I have no accounts/cards with them the call is a fraudster. ALWAYS contact a bank using their helpline, they will pass you through to their correct department that genuinely deals with fraud etc. These are just lowlife people.

Anonym2018-01-25 14:50:05

I was suspicious of this number too. A message was left with quite a strong accent followed by a pre-recorded message telling me it was urgent, they followed this up with a text. My card was working and there were mixed reviews on here so I didn't bother, but then I remembered I tried to set up an uber account and it didn't work. I called the number and they asked me if I made some transactions, which I had, then was given the "all clear." After coming off the phone, I still felt kinda weird about it, so I called HSBC from the number on my card and they got in touch with their fraud team who said it was legitimate. Turns out, there's been a mass hack of Uber and HSBC stopped my transaction just in case, so it's good to see them doing their job.

Anonym2018-01-19 18:54:17

I got this text "Please urgently call Fraud Prevention on 03456081878 from UK or intl +441470697094 24x7 quoting reference CD. This is not a marketing text. Do not reply by SMS." from HSBC. Not sure what to think about it. Going to the bank tomorrow anyway, hopefully they can help me.

Anonym2018-01-16 14:01:49

You're a very strange person: coming on here and writing fake green "safe" messages, repeating the words written in the dangerous messages (never mind repeating your own bullshit over and over again), thinking that that's somehow going to dupe people into thinking you're legit, you stupid, thick c***. Now, as if all that wasn't enough, you have to post it twice as well. You f**king weirdo.

Anonym2018-01-13 12:29:48

Legitimate. Called through the main HSBC number, and they redirected me to the fraud department who said they had tried to contact me earlier. Just confirmed that my transactions were accurate, and got my card unblocked.

Anonym2018-01-11 13:30:20

Seems legit. I called HSBC via the number on the back of my card and got through to the fraud dpt who were suspicious of a subscription with playstation network. They checked the payments i made over the past two days and that was it.

Anonym2018-01-09 12:52:10

I have always recieved phone calls from my bank if there has been suspicious activity. Certainly not random text messages. I will check my account and then call my branch if necessary. I would NEVER call a number sent by text no matter who it is from.

Anonym2018-01-04 07:29:15

They seem to have my mobile number and my landline (called them simultaneously) and they stated my name exactly as it is on my bank account. I am beginning to think they got my details from HSBC somehow. Pretty unhappy that HSBC may have leaked my details in some way. I can't prove it but there are few places that would all three of those details stored exactly like that. This is still a scam though. Checked my account online and everything is fine.

Anonym2017-12-31 14:58:39

Genuine HSBC, they knew the details of all my recent transactions including 2 attempts at fraud.

Anonym2017-12-31 01:22:32

Had call today followed by a text message and voice mail rang them back first thing they asked for was sort code followed by bank account number told them don't think so they hung up

Anonym2017-12-30 22:21:42

I live overseas and got called in the middle of the night from this number, when i answered I got a message from my phone company asking if i would accept the charges for the call. NO BANK WILL CALL YOU ON A COLLECT CALL .... It's a SCAM

Anonym2017-12-30 05:40:35

caller claimed he was from HSBC he had my wifes name and ( knew or guessed) we had made transactions on our C/C my wife gave him no details and he said he would call back. So I phoned the number on our C/C and HSBC said that there is no record of that conversation ever taking place !! IS OUR DETAILS BEING SOLD BY THE OVERSEAS OPERATORS THAT WORK FOR HSBC?????

Anonym2017-12-28 14:29:07

The green safe messages are disingenuous. Notice how they never tell you the number to ring, just "the one off their website", hoping that you just call the number back in the text. I received the text and called HSBC security centre on 03456002290. They were very helpful and discovered an attempt to steal money from my account, but they hadn't sent the text. The text was sent as a follow-up attempt at theft by the criminals. They've cancelled my card and are sending a new one.

Anonym2017-12-28 13:11:17

22/08/18 I had a call from this number today. The heavily accented man claiming to be from HSBC, knew my name and on giving me the first half of my postcode he asked for confirmation of the rest of the postcode. My golden rule is to not deal with cold callers, which he accepted. I then rang the number on the back of my debit card and the fraud department told me they had not tried to contact me.

Anonym2017-12-27 14:23:23

HSBC Fraud Prevention - if you don't trust just dial the number at the back of your card and they will transfer you

Anonym2017-12-24 04:28:58

Please can you post a source for that 'warning'? Something on the HSBC website, or a trustworthy news source?

Anonym2017-12-23 18:52:35

some guy asking me to confirm name address etc. then got texts asking me to contact him on the number listed 03456081878 for HSBC. went into local HSBC branch to check out as i dont have HSBC account thgey tried the no but told me its fraudulent. also the person leaving messages spoke in a Chinese accent. SCAMMING FOR MY DETAILS TO CREATE AN ACCOUNT IN MY NAME.

Anonym2017-12-20 18:36:47

0345 608 1878 I was called on 0345 608 1878 this afternoon, after checking the number through this & other sites I called the number back. It said welcome to HSBC & put me on hold. After a couple of min on hold i hung up & rang the 03457 404404 number on my HSBC bank card. After going through all my security they confirmed that the bank's fraud department had indeed called me, regarding suspicious activity on my card. I have spoken to the bank's fraud department & am following their advice

Anonym2017-12-20 11:45:51

This Is A Legit HSBC Fraud Number they may call you because they are unsure about how your account is been used but make sure you are aware numbers can be spoofed they should only ask for the last part of your post code and your name you can also ask them what your recent transactions are to make sure it is them before giving them to much info.

Anonym2017-12-19 07:54:05

this is a genuine number and text from HSBC. It is the direct number to the Fraud Department

Anonym2017-12-19 04:01:29

I think that maniacal rant proves to everyone that you're a very disturbed individual, and not to be trusted.

Anonym2017-12-13 08:07:52

I had raised a complaint to the fraud department and this number called me to discuss the complaint, so genuinely HSBC Fraud Dept

Anonym2017-12-12 06:11:32

If they are wishing to contact you , just to contact you by mail , even if is official / fake , If is official , then it can be easily seen on the paper. because it says the details and all the craps from your documents, but if is fake they have no information / account no. and so on . to put on the paper.

Anonym2017-12-04 07:40:07

Nice try criminal with this latest attempt to deceive people with another fake safe message. Unfortunately, it's complete nonsense again. You give yet another patronizing, condescending lecture to "call the number on their website", without saying what that number is. And then not to call any of the "numbers you see on this page or in a text", despite the fact that the numbers on this page are the numbers from their website, namely 03456002290 for their security centre, and 03456007010 for credit cards. You've lost the plot completely. No wonder you need to steal money off people to make living.

Anonym2017-11-29 16:14:08

Had a text claiming to be HSBC Fraud asking me to call back. Also had an answer phone message from someone claiming to be "Clinton from the bank HSBC" who played me a recorded message of an English voice asking me to call them. Popped into my local branch and showed them the text, they confirmed (as I thought) that the text was not from HSBC. I can understand why some of the other comments are so angry, it's the vulnerable people who get tricked that you feel for!

Anonym2017-11-27 08:00:23

called hsbc main customer service line and they confirmed on their systems the call was from their fraud prevention team.

Anonym2017-11-25 16:17:39

I have called HSBC at the number which is on the back of my debit card and they confirmed that the text was sent by them. They blocked my card as someone copied the card details. All safe. For your pace of mind call the number form the back of the card.

Anonym2017-11-25 08:31:22

It is NOT HSBC. All people saying it is, are obviously bots. If you don’t believe me go onto the Hsbc website for fraud, you will not even find the numbers are this is fake. Please be safe and if you do answer any of these fake numbers don’t give out any bank numbers or they will scam you

Anonym2017-11-24 20:55:13

I received a text a couple of days ago asking me to urgently call HSBC fraud prevention using this number. I ignored it at the time thinking it was a marketing scam but have just received a voicemail (2 days later) asking that I urgently call HSBC. I phoned HSBC on the number on their website (03457404404) and explained what happened. They put me through to a member of their fraud prevention team, who confirmed that the text and voicemail were genuine and that my card details had been cloned and compromised as an order attempt was made in the USA using my card details. HSBC rejected the payment and have since blocked my card, and have now confirmed they'll be issuing me a new card. So whatever you do, DO NOT disregard the text/voicemail and contact HSBC through their official channels.

Anonym2017-11-24 13:19:57

Reports of this being dodgy due to an "Indian accent " or similar are incredibly unhelpful. I called the number on my card and they confirmed that HSBC had been trying to contact me and the reference code given via this number was valid. If you aren't sure, don't make a report, it just wastes everyone's time.

Anonym2017-11-23 10:36:23

I rang the number 03456081878 but was unhappy with the person, I rang HSBC on the number on the back of the card, its a bit of a wait but on this occasion it was HSBC i had to confirm the recent transactions and they unblocked the card. I would always suggest, just ring the number on the back of the card not any txt message number. The person who is swearing and calling anyone how give genuine comments nasty words is not helpful you can be just as effective with out the need for offensive language.

Anonym2017-11-22 08:33:09

The security centre on 03456002290 are very helpful and can sort out any problems quickly. They cancelled my card and are sending a new one.

Anonym2017-11-19 18:27:35

I'm surprised the fake green safe messager hasn't been back on with another one of his repetitive posts with the same BS as all the others. He's really under the cosh now that no-one believes him, after his months-long online meltdown on here, desperately trying to persuade people that this number is always from HSBC.

Anonym2017-11-16 18:19:16

Clearly a scam. Yet another green "safe" comment with the same nonsense as before: "received a highly suspicious text, "uncomfortable about giving them personal information", "asked me my security number", "standard HSBC questions", "asked about certain transactions", "I called customer service/HSBC Twitter who confirmed it was genuine". Scroll down and look at how many of these "safe" comments contain the same bullsh*t. They're all from the scammer.

Anonym2017-11-15 18:29:20

I contacted the number for HSBC credit card fraud, 03456007010 (notice how the safe messages below don't give that number, but ask you to call the number on the back of your card - WHICH IS THE SAME NUMBER AS THE ONE IN THE TEXT). There was nothing wrong with my card at all. HSBC also confirmed they hadn't contacted me, so the number was likely cloned. This thread is very misleading: just call the numbers on the HSBC website, 03456002290 for suspicious payments, or the above number for card problems. Call from a different phone, in case scammers take control of the phone they called/texted you on.

Anonym2017-11-15 01:30:51

Scam

Anonym2017-11-14 11:04:56

Of course it is a scam , ignore the green reports it is the scammer.

Anonym2017-11-14 05:26:34

Yes, they're lying. I had a call from that number 03457404404, and they said they were from Plus Net, not HSBC. It was a scam anyway.

Anonym2017-11-13 12:25:24

This is HSBC bank.

Anonym2017-11-11 03:24:16

This is an HSBC on their website but scammers spoof the number to make it look like it's HSBC when it isn't. They also come on here writing fake safe messages like the one below, broadcasting and lecturing you on HSBC numbers, and what to do if this number rings, all in the hope of duping you.

Anonym2017-11-10 16:22:04

I was called two times on this number but each time the line went dead, on the third call I spoke to some Indian guy, before I hung up. Blocked the number now. Certainly a scam!

Anonym2017-11-08 12:47:21

HSBC locking my account bc they're id**ts

Anonym2017-11-06 20:13:42

03456081878

Anonym2017-11-06 12:05:14

This number is not HSBC It is very convincing but is a fraudulent number. Ring the number on the back of your card if you need to talk to HSBC

Anonym2017-10-31 02:24:27

He's an annoying p***. Harassing, but not dangerous.

Anonym2017-10-30 19:04:22

I was very wary of this number having read the comments on this forum. I decided to search HSBC's website to confirm if this was a legitimate number for their fraud prevention team, and found nothing. So I decided to phone their regular customer services number, to verify it, and I was advised that they had in fact tried to contact me, and they were able to provide the method (SMS and phone) and time of their contact, they then passed me through immediately to the fraud department. So if you are in any doubt, you don't have to phone this number back, just phone HSBC directly with the number published on their website, and they will confirm if it was legitimate or not. In my case, it was.

Anonym2017-10-30 15:54:07

I too phoned back using number on card. Genuine and very prompt and efficient

Anonym2017-10-27 06:29:10

hello again, i just checked with them, that is the real fraud number from HSBC UK. this is what you need to do anyway to make sure its really them ( takes 2 min ) : call 03457404404, the main HSBC number, and they will see immediately if you got a call from them or not; if it's the case, they'll transfer you back directly to the fraud team, who will explain what s wrong with the card. THAT EASY. it was my oversea transaction from UK to USA, made in the nighttime, so they thought better check with me first. EXCELLENT CUSTOMER SERVICE. THANK YOU!

Anonym2017-10-26 18:40:29

Same story as a lot of the other comments here - if in doubt, ask them to call you back, and ring the HSBC number on the back of your card - they can confirm for you.

Anonym2017-10-24 22:55:36

Fake text from someone pretending to be HSBC, spoofing an HSBC number. To check, I rang the number on the website for any problems with your card, 03456007010 (notice how none of the supposed safe messages below say that). It turns out that someone had actually got my card details and tried to make a very large payment, which was obviously declined, but HSBC hadn't sent a text about it, as they don't send texts, they call you. They suggested it was the same scammer that tried to make the payment that made this spoof text, as a follow-up when the transaction was declined. The safe messages on here are scam messages to try and trick you - note how they spin the same BS time after time, in the same language. This is absolutely a scam. Be very careful.

Anonym2017-10-23 19:10:36

Oh this is good, now the criminal is losing his marbles entirely now that he's been rumbled, writing a couple more fake safe messages, trying to play emotional blackmail by making out that he's some poor victim of a card scam that got all "panicked" by people rightly pointing out on here that this is a criminal scam. Pathetic. Get a life you sad loser.

Anonym2017-10-22 13:25:53

Was genuine in my case today. Voicemail and text asking me to ring on 03456081878. Called HSBC on a different contact number (03457 404 404). They confirmed it was from them and put me through to their security team. Confirmed some recent transactions were genuine. Told me my Visa Debit card had been compromised. Said would cancel my card and issue a new one.

Anonym2017-10-17 12:08:17

Conmen are targeting bank customers with a terrifying telephone scam only previously seen in the U.S. This latest deception is known as ‘number spoofing’ because crooks call customers using a phone number which mimics that of their bank.They do this using a device which can copy any number — even if the one they are calling from is entirely different. So, when a victim receives a call on their mobile, or home phone if they have one which has a screen showing incoming call details, the number of their bank will flash up on the display.

Anonym2017-10-16 23:03:24

Be very careful with this number. I called the number on the back of my card, as there had been an apparent attempt to steal money from my account, though my online account didn't show any problems. I gave them my details and security information, they said they would cancel my card and send me a new one. I checked my online account again later and discovered that £3,000 had been taken out of my account. The number on the back of the card was the same as in the text, and connected to the scammers.

Anonym2017-10-15 17:17:04

This was HSBC freud protection. The guy had a strong Indian (or some sort of middle-eastern) accent, which initially made me worry it was some foreign scam, although it's actually fine. He took me through security checks where he told me the first part of my postcode and asked me for the second. He explained that this was relating to a recent purchase I'd just made on Facebook which had declined, and told me about some other recent purchases which were all correct. So I've no reason to believe this is anything other than legitimate. He told me my card would work fine the next time I used it, and it was fine.

Anonym2017-10-14 20:29:02

Spoofed number. My elderly sick mother had £3,000 lifted from her account. This is NOT necessarily a genuine number, and the irresponsible trickster that keeps writing fake safe messages like the ones below should be ashamed of himself. The only reason somebody would do that is to trick people into thinking it's a safe number because he's the scammer. Stupid little tosser.

Anonym2017-10-13 05:48:50

I've got nothing else to do, so I thought I'd come on here and say, yet again, for the thousandth time: THIS IS A GENUINE HSBC NUMBER. Ah, that feels good. One more for luck: THIS IS A GENUINE HSBC NUMBER.

Anonym2017-10-12 18:51:25

HSBC will confirm that it's an HSBC number, but they won't tell you whether HSBC called you on that number, or whether it was the criminal faking the number, you stupid, thick twat.

Anonym2017-10-10 07:52:09

I called the HSBC fraud number, 03456002290, from a different phone, and they couldn't find any record of contacting me. This was also confirmed by my advisor. The green safe posts are all bullsh*t. Notice how a string of them always appear at once, repeating what's been said in other posts, and often recommend calling the number on the back of your card, which is the SAME NUMBER as the one in the text, and will CONNECT TO THE SCAMMERS.

Anonym2017-10-09 02:35:03

HSBC. Contacted my bank via online banking Live Chat. They confirmed that the number is a genuine one for their Fraud Team.

Anonym2017-10-08 00:25:00

Legit

Anonym2017-10-07 09:55:08

It looked like it could be dodgy, so I rang the HSBC central customer line & they confirmed it was from them - they thought my top-up of the Barcleys BPay device was fraudulent. I say be safe - call the main number & quote the text!

Anonym2017-10-05 10:56:55

I received a call from 03456081878 30/01/17 and the guy was from HSBC and wanted to speak about my recent card usage. So I said ok and then he said we need to go security check and he gave me the first half of my postcode and wanted me to give him the rest of the postcode. So i refused and he said that we will issue a letter then you i can call them. Also he had a very strong Indian accent if that helps at all. lets see if this letter shows up at all, but im 100% certain that he wanted my details so he could scam me.# Not with me mate!!!! Im too sharp for that sh**!!!!!!

Anonym2017-10-03 06:51:45

DO NOT TRUST THE COMMENTS SAYING IT IS SAFE. BE CAREFUL THEY HAVE HUNG UP IF YOU WANT TO CALL YOUR BANK TO BE SURE (AND DO NOT USE A NUMBER THEY PROVIDE, USE ONE FROM YOUR OWN DETAILS SUCH AS BANK STATEMENT). TO FIND OUT IF THEY HAVE HUNG UP CALL SOMEWHERE UNRELATED FIRST SUCH AS A FRIEND AND LISTEN. SCAMMERS ARE QUITE CAPABLE TO SPAM THESE FORUMS AND SAY ITS SAFE.

Anonym2017-10-03 00:37:38

Yes, there appear to be sock puppet accounts on Twitter, asking questions about these numbers to HSBC Twitter staff.

Anonym2017-09-30 04:24:32

don't feed the troll:)

Anonym2017-09-29 09:17:47

I thought it was a scam so checked with HSBC customer services and it is HSBC fraud. Spoke to the Fraud team, they called me as there was unusual activity on my card. I had been done for £320 from my ITunes account and got it all sorted thanks to HSBC bringing it to my attention within minutes of it happening.

Anonym2017-09-26 20:16:04

I had money stolen from my account when scammers spoofed this HSBC number. I called the number on the back of the card, which turned out to be the same number as the one in the text, which connected directly to the scammers. I was told my card had been cloned so I gave them my security information. Then they stole my money. Be very careful with this number. The police said that scammers are operating on this and other websites, posting fake safe messages.

Anonym2017-09-22 18:59:50

Too right you'd have to be an id**t to believe you, you stupid, thick c***. You either ring the number for suspicious transactions, 03456002290, or for problems with your card on 03456007010, you stupid cock. If you truly cared about helping people to avoid having their money stolen, you'd say these things. Obviously you don't care about people having their cash pilfered. I wonder why that is?

Anonym2017-09-19 12:59:21

calls and texts claiming to be HSBC fraud - I do not bank with HSBC and they are contacting my work phone I have not linked any banking to this....

Anonym2017-09-16 09:34:59

It was HSBC fraud department. They had access to my credit card statement. THey had the first part of postcode and date of birth, i gave the last bit. They wanted to check last few transactions were OK, so they listed them all from last week or so... Then they said they were going to reissue my card. Apparently they have had fraud take place on a batch of cards, and they were reissuing loads of cards to people as a precaution. It was a genuine call from HSBC. If your worried, ring back instead.

Anonym2017-09-15 10:13:57

This is massively fraud!! Had text message left on phone, went to HSBC branch and they checked it and confirmed IT IS NOT THEIR FRAUD BRANCH. It is so easy for the fraudsters to tell you this number is genuine on this website, just remember that before you call it. If in doubt call the number on the back of your bank card.

Anonym2017-09-15 05:02:58

HSBC called as my card had been suspended when setting up a netflix account. They checked the previous transactions carried out were legitimate and then unfroze the card.

Anonym2017-09-14 20:30:33

The number on the back of the card is the same one as in the text. I called it and was very suspicious so I contacted my branch on the usual number I contact them on. They checked the log and found there was no record of them contacting me, nor was there any untoward activity on my account. They suggested that a fraudster had faked the number to make it look like the bank was contacting me.

Anonym2017-09-13 23:49:03

Another scam post: notice how many of them say to "ring the number on the back of the card". Daily Mail online warns: "Anyone suspicious about the legitimacy of who is phoning will be told to look at the number printed on the back of the debit card issued by their bank. This will match the one showing on the phone." It's a trick: calling the number on the back of your card will connect to the scammers.

Anonym2017-09-11 12:19:04

HSBC Fraud line. Confirm activity on your account is actually you making the transactions.

Anonym2017-09-08 09:47:30

Called HSBC on another number. They confirmed that 03456081878 was a genuine number for them.

Anonym2017-09-07 23:45:06

I almost believed this was real, after reading the "safe" message below. I erred on the side of caution and instead called HSBC on the number listed on their website for any problems with your card, 03456007010. They ran some checks and found that there had been an attempt to make an unusual transaction just prior to me receiving the text, but HSBC had not sent the text (they don't send texts, they call you). They said that the scammer had obviously sent the text as a follow-up to the attempt to steal money from my card. They cancelled my card and are sending me a new one. The fake safe messages below are obviously sent by the scammer, in an attempt to continue the deception.

Anonym2017-09-06 13:31:49

Got a call from this number. Rang HSBC from number on back of debit card. It was genuine and they had blocked an attempted withdrawal from my account by someone in China

Anonym2017-09-06 07:36:21

This number is the direct line for HSBC Bank Fraud Department

Anonym2017-09-05 19:00:36

I had HSBC ring me up straight away when a local corner shop accidently typed in £150,000 on the card machine instead of £1.50 they rang me up 1 minute after that and asked if I had tried to take out a large sum of money! They would not send a text asking to ring them up! Don't be fooled

Anonym2017-09-05 16:41:20

HSBC FRAUD DEPARTMENT

Anonym2017-09-03 12:44:28

Contacted HSBC directly on 03456002290. They confirmed they hadn't contacted me, and that there was nothing wrong on my card. They advised not to call this number back as scammers can spoof the number, so you'll actually be speaking to the scammers.

Anonym2017-08-28 22:57:45

Conmen are targeting bank customers with a terrifying telephone scam only previously seen in the U.S. This latest deception is known as ‘number spoofing’ because crooks call customers using a phone number which mimics that of their bank.They do this using a device which can copy any number — even if the one they are calling from is entirely different. So, when a victim receives a call on their mobile, or home phone if they have one which has a screen showing incoming call details, the number of their bank will flash up on the display.

Anonym2017-08-28 14:29:55

If this is HSBC the person i spoke to was able to recite all my recent transactions except a couple i remembered which raised my suspicion were very rude and made me very uneasy so am calling the official number now to clarify

Anonym2017-08-26 03:39:02

I called the number on the back of the card and it connected to some Indian person with a muffled voice. It sounded very suspicious so I called HSBC from my landline on 03456002290 (the number on their website for suspicious payments). They found nothing suspicious on my account, and they hadn't contacted me anyway. Obviously a number scam. I even asked my advisor at the bank, and he said as much. They're aware that scammers come on sites like this and post false messages claiming it's legitimate.

Anonym2017-08-26 02:52:23

It was HSBC

Anonym2017-08-25 19:33:50

I double checked by calling the number on the back of my card and had it confirmed that the number I had been asked to call was indeed genuine. There had been a fraudulent attempt on my card. Unfortunately the 1878 number led me to be put on hold listening to a very poor quality sound track which sounded amateurish so I put the phone down and called the number on the card first.

Anonym2017-08-25 13:56:31

Hey muppet, how's your weekend? Enjoying yourself writing the same bullshit that you write on here every day and week. I've called the police and they're out there looking for you. We're going to find you and lock you away for a long, long time. Are you looking forward to getting buggered in the showers by a big black man, then strung up by the testicles and shot in the head? It's the least you deserve.

Anonym2017-08-20 16:33:55

PLEASE EVERYONE, DO NOT IGNORE A TEXT FROM HSBC ON THIS No...03456081878 24x7quoting CD...... FRAUD PREVENTION. I had the text from HSBC fraud prevention at 8.45 pm last night?. I called them through the normal security channels waited 25 mins put through straight away to the fraud department. I was asked had I made any transactions through Amazon I had at 3.55pm I knew was all okay, I had the usual confirmation email, and I was asked if I had made another transaction at 7.30pm to a company via Amazon Dublin again through my credit card for 77p, . Of course I hadn't, they had declined it immediately was told by Amazon my card had been used via a 3rd party now getting investigated

Anonym2017-08-20 14:36:54

FRAUD!!! Do not believe the 'genuine' reviews on here. Just go to the HSBC website to check our their Fraud Team numbers and see for yourself!! IT IS NOT PERFECTLY SAFE, IT IS NOT GENUINE, IT IS NOT LEGITIMATE, IT IS NOT OFFICIAL!!!

Anonym2017-08-19 22:51:20

Scammers pretending to be legitimate. They are SO clever they almost caught me. Do yourself a favour, go to bank and talk to someone. Don't even trust the phone number you have on the back of your credit card or use another phone to contact the bank.

Anonym2017-08-16 02:55:59

hsbc fraud team

Anonym2017-08-15 00:19:06

Secondly, bit rich for you to complain about me referring to you as a troll, when you've called me every name under the sun. Thirdly, the reason this can cause people financial difficulty is that, by ignoring a legitimate warning, they will be going around with debit cards that don't work. So you could do your weekly shop and not be able to pay for it, you could have direct debits fail (impacting your credit rating) and so on.

Anonym2017-08-14 16:33:32

I got a text asking me to urgently call this number and gave standard details. I then panicked and called the majn HSBC customer service number to check that it was actually HSBC who called me and they confirmed that it was them and the time that the text was sent. All good but definitely a lesson to always go via the main customer service number just in case.

Anonym2017-08-14 11:40:36

03456032775

Anonym2017-08-14 07:53:08

had a call today apparently from the HSBC FRAUD department warning of possible fraud on my account. checked this site to see if others had also received similar....just as i thought it is a FRAUD SCAM from this number - 03456081878. so i obviously won't be returning their call.

Anonym2017-08-13 00:32:18

To the guy/girl that has marked this safe saying the asked for your online banking code, I'm afraid you were probably scammed. Banks will never ask you for this information. I have copied the following ftom hsbc website: things your bank would never request themselves, such as: Your 4-digit PIN Credit or debit cards, chequebooks or cash Online Banking codes or passwords Transfer of funds to a different account for "safekeeping"

Anonym2017-08-12 06:13:12

Scammers! Please people do not call the number you have on the back of your card. The ones answering will be the same guys who sent you the fraudulent text message. Do not trust the green comments either!!!

Anonym2017-08-11 14:02:14

This was a genuine call from the HSBC fraud team who were checking suspicious activity on my account. They ask for completion of DOB and postcode after providing the first half, and don't ask for any account details or passwords. If worried you can call back via the main number on your bank card.

Anonym2017-08-08 21:18:06

Its hsbc they knew about transactions on my account earlier today which i had made.

Anonym2017-08-08 03:27:44

That's the correct contact number for HSBC if you have a suspicious transaction, 03456002290. The scammer writing the fake safe message below is telling lies.

Anonym2017-08-07 17:31:58

Rang HSBC after getting a call from this number and they confirmed to me that the number is legitimate.

Anonym2017-08-06 00:09:27

It is a scam If you go to the HSBC site they state that they would never call to request any of your bank and security details. They asked me my Telephone banking code

Anonym2017-08-05 10:14:23

I had a text from this number allegedly from HSBC Fraud. I'd made a large purchase of items for my elderly sick mother earlier in the day, so it wasn't unexpected. I'd had a dodgy text from them last November as well which turned out to be fake, so being nervous, I went on their website and found the number for problems with your card, 03456007010. They checked and found nothing wrong with my card, and the earlier transaction had cleared without problem. They advised that scammers had sent the text, posing as an HSBC number. The fake "safe" messages giving very suspect "advice" below only make people more uneasy and open to being tricked. Ignore them.

Anonym2017-08-01 18:17:06

HSBC Fraud Department - useful and advise you if you are uncertain to hang up and recall the number from the back of your card or on the HSBC website. They are calling likely because one of your cards may have nefarious (in their eyes) transactions and so they auto-block it. Good guys. But if you are unsure ring off and go onto the HSBC website / back of your card and call back through there. They are calling because one of your accounts needs action.

Anonym2017-07-31 20:38:37

i got a txt from them today and went to the bank to check and it is definitely HSBC fraud department. The guy in the branch said I did to call them up. I checked the number I got sent on the txt with him and this is definitely HSBC fraud department

Anonym2017-07-31 07:58:49

This is a genuine number, they will obviously ask for sort code and account number, I phoned HSBC for confirmation.

Anonym2017-07-28 21:27:45

It's legit. HSBC Fraud team. but if in doubt, call the number on your card and they'll confirm it and put you through.

Anonym2017-07-27 18:17:27

Rang the number on my card and they confirmed the text and put me through. Guy did ask my telephone banking password, I don't have one so they confirmed my recent transactions instead. Apparently I triggered the fraud team by making an online transaction.

Anonym2017-07-27 12:49:07

Genuinely HSBC fraud prevention as they knew my previous transactions and even transferred me over to the normal banking team when done however i belive there are people cloning this number and pretending to be HSBC so just DO NOT giveout your Full security number or password. They should also be able to confirm your other phone numberson the account so its always a good idea to have your home and mobile number on your accounnt

Anonym2017-07-26 23:51:37

Scammers. Positive comments will be the same guy writing them. Missed call asking my brother to ring back on this number. They asked for lots of his personal bank details which he stupidly gave over believing them to be HSBC, but of course they would never ask for those. Have seen on other pages people have also fallen for it and lost lots of money.

Anonym2017-07-26 09:12:20

I got the text and contacted HSBC directly who confirmed they didn't send the text and that it was a number spoof

Anonym2017-07-23 14:41:49

Hi all .. very confusing... I contacted the HSBC yesterday about this number & they said they did not try contacting me. Today I double checked & now they say they did & put my card on 'hold'... either way what ever your thoughts on false number, just phone the bank back on the number you have on your card not on the text.... Hope this helps !!

Anonym2017-07-20 13:55:06

Used as a spoofed number by very unpleasent set of fraudsters. Repeated calls claiming my card had been cloned and I was overderawn seriously. Bullying approach about how much trouble I was in if I did not give them information. Phoned on mobile and landline repreated. Different person each time all claiming to be the fraud department.Got rid of the by lbocking number.. Threatened to get my husband to give them details. Scary

Anonym2017-07-20 10:38:33

HSBC - had a credit card payment on hold for TOUGH MUDDER next year and wanted to ensure it was genuine!

Anonym2017-07-18 18:55:16

HSBC calling or sending an SMS regarding suspicious activity on your bank account - in my case, transactions I tried to make on holiday!

Anonym2017-07-14 17:33:46

07592257551 call this number - well funny

Anonym2017-07-14 01:32:59

Can't see how this is genuine. Despite some person on twitter claiming to be from HSBC saying it is genuine, it is NOT listed on the HSBC website, therefore how can it be. Yes I accept that in a company the size of HSBC they could theoretically get some of their details wrong, but why would you do that for a Fraud Prevention number? Totally bizarre. Ring their normal number and clarify is the right thing to do every time.

Anonym2017-07-13 23:20:45

I got some voicemail saying this links to a random mr Singh. I don't even have a HSBC account. They said call back with reference CD. What rubbish. ****scammers. Probably hippies

Anonym2017-07-08 15:54:58

Had 2 missed calls from this number this morning. It can't be legit HSBC because I don't have any HSBC account and never had.

Anonym2017-07-07 09:37:57

Got a text from HSBC Fraud, decided it looked fishy because I asked HSBC not to text me, so called the customer services number on their website. Turns out it was HSBC. My advice: call HSBC from their website number and check for yourself.

Anonym2017-07-06 21:08:54

You're comedy gold. Your response to any calmly worded post is to accuse the poster of being mentally ill, a maniac etc - again, projection. Whilst admittedly I look like a fool for arguing with a troll, I think nobody can be in any doubt as to who is telling the truth. And if you look - again, your eyes will help you here - at the top of this page, it clearly says that this is a genuine number belonging to HSBC. That is not automated, that has been placed there by the site administrators. Why don't you contact the site admins and ask them why that might be? They'll tell you it's because they checked it with HSBC themselves. They wouldn't post it for no reason if there was ANY doubt.

Anonym2017-07-03 13:55:37

Must be a very stupid caller and wasting time- Must have metal illness

Anonym2017-07-03 07:05:26

Even I received a message from "HSBC Fraud" asking me to call up this number urgently. To verify the authenticity of the message I called up the HSBC Customer Care official number and they confirmed that it was a genuine message from the HSBC Fraud Prevention Department as there are some HSBC card that might have been copied by frauds and mine could be one of them. So they blocked my card and shipped out a new one for me.

Anonym2017-07-01 22:00:42

I received the same text message everyone else did. I wasn't sure if it was dodgy or not so googled it and read the reviews on this site which made me a little nervous. In the end I ended up going into the HSBC branch near my work (Paddington) and asked them about it. The guy I spoke to at the bank assured me that it was legitimate and even dialled the number for me from one of the bank phones. They do ask for a bit of personal info but nothing that could give somebody access to your account. The point of the call was to verify that an online payment I had made to a friend was legitimate. So you really have three options: 1. Go to your bank and sort it out there; 2. Call the number on the back of your credit card and talk to HSBC that way; 3. Take my word for it and avoid the faff.

Anonym2017-06-30 09:27:51

Intelligence also suggests that fraudsters are sending scam texts asking the recipient simply to call their bank. This is in the hope that the victim will phone the number from which the text was sent, which is controlled by the fraudster, rather than the bank’s regular customer service telephone number.

Anonym2017-06-29 19:08:18

03456081878 this number does belong to HSBC fraud prevention, and they refunded the money that was taken the same day.

Anonym2017-06-29 15:27:01

Had a call to my mobile and a voicemail left to call back this number and quote code 'RA'. Googled the number quoted first and found this feedback. Took the advice and called HSBC customer services first. They confirmed no attempts have been made by HSBC to contact me, nor is there any apparent suspicious activity on my accounts. Therefore, the call was a scam - BEWARE. Always check the numbers quoted first!!

Anonym2017-06-27 22:17:47

An guy with an Indian accent. There was lot of background noise and it did sound like a call centre. They rang me today from 0345 608 1878. It was immediately suspicious to me as I am no longer a hsbc customer. I closed down my account last year. In evening I got a text saying call 0345 608 1878 (with link to number) quoting reference CD. This is not a marketing text. I am not calling back. I have blocked number

Anonym2017-06-25 11:00:18

I rang customer service. They had put a temp stop on my card as I had tried to book a youth hostel in Spain for my daughter. They did not trust the transaction so stopped my card. I have kept the number as he suggested to ring if I need to contact them again. They removed the temporary block so all well! But would always check first before replying to texts of this type.

Anonym2017-06-24 03:44:57

THE NUMBER IS GENUINE! Received a text this afternoon from HSBC to call Fraud Prevention on 03456081878 urgently quoting a reference given in the text. I decided to play safe and called HSBC customer services (in India judging by the gentleman's accent) using their standard number. It was confirmed to me that the text WAS GENUINE FROM HSBC and that suspicious activity had taken place with my card. I was put through to the HSBC fraud department (also in India). Someone had used my credit card details to try and purchase something from an online store in the USA. Fortunately the transaction was declined and HSBC have put a stop on this card.

Anonym2017-06-23 10:32:47

All legit - had a missed call and message from them, just checking some transactions were me. Only asked the standard name, address, date of birth and random numbers from telephone banking password.

Anonym2017-06-21 19:29:10

Genuine number; card was blocked and I received a text from hsbc fraud. I called and They quoted the last 3 items that I purchased.

Anonym2017-06-20 19:40:02

Its HSBC Fraud Department, if you get a call from them call them immediately

Anonym2017-06-20 09:08:11

Spoke to my bank manager about this text today. They ran a check through their system and could find no problems with my account or my cards. They hadn't contacted me either. He said this is a number spoof, where scammers fake the number on your phone to make it look like the bank contacting you. I showed him the safe messages on this site and he said they are disingenuous lies posted by the scammers, in order to steal money off people. They've had reports of people having£100,000 or more stolen. The police have been informed and are tracing the IP addresses of the people posting safe messages on here.

Anonym2017-06-16 12:42:24

I refused to give any details to the caller from this number and called the HSBC number on the back of my card. I was told that the fraud team had tried contacting me and was transferred through to the fraud prevention team. So yes, it would seem this number is legit... BUT always opt for calling them back yourself. They'll be more than happy for you to do that and if they are legit they would encourage it

Anonym2017-06-16 05:24:32

I thought it was a scam when I called this number sent to me in a text saying call HSBC fraud prevention. But when I called the HSBC customer services number on the back of my card, they said it was genuine

Anonym2017-06-15 15:44:33

"Please urgently call Fraud Prevention on 03456081878 from UK or intl +441470697094 24x7 quoting cd. This is not a marketing text. Do not reply by SMS" I received this message today, and I immediately know that it's suspicious as I only allow HSBC to send me email/post. Also I double checked with official phone line for HSBCfraud, it should be 03456002290.

Anonym2017-06-15 08:33:29

I had a phone call from a lady asking me for details if my card transactions I said I would contact HSBC.

Anonym2017-06-10 21:02:36

Hi, I received an SMS from this number claiming to be from HSBC fraud dept, and ignored it. 1 day later I was called again, ignored it but received a voice message. Rather than call the number provided in the voice or sms msg i called the main hsbc phone banking number i.e. the general one at the top of my debit card, and the customer service operator was able to confirm that a dept with HSBC had tried to contact me, and then put me through to the dept.

Anonym2017-06-09 18:10:18

"Please urgently call Fraud Prevention on 03456081878 from UK or intl +441470697094 24x7 quoting CD. This is not a marketing text. Do not reply by SMS" This is a text message I've received from them. Thinking it might be a s*cm I've contacted HSBC via tel no printed on the back of my card. After passing all the security questions I've been transferred to fraud prevention team. In this case it's a genuine text, but in future I'll still contact with HSBC via general enquiries number.

Anonym2017-06-07 10:39:05

Genuine HSBC

Anonym2017-06-06 21:14:41

THIS NUMBER IS A FAKE. Ignore any reviews saying it is real. Call HSBC's number from their website to confirm if you are worried. The official HSBC staff told me there are a lot of fake calls like this atm and they hadn't tried to contact me. Don't give them any details.

Anonym2017-06-04 07:03:55

HSBC have call centres in many countries, yet all the calls from this number come from India. Weird isn't it?

Anonym2017-06-03 13:11:49

HSBC Fraud Department

Anonym2017-06-02 15:13:04

Isn't it about time BT were made resposible for blocking these scam calls

Anonym2017-06-01 09:08:03

Please always call your bank card services to confirm any given callback number. Regarding the red flags on this site, sometimes a bank will hold a wrong phone number, pretty dumb but people routinely invent new phone numbers when filling in application forms.

Anonym2017-06-01 07:11:14

My card didn't work in the petrol station. I had already filled my husband's car up there in the morning and went back later to do mine but card didn't work despite using it for 3 transactions already that day. HSBC said it should'nt have caused the card to be blocked. I still called a number via HSBC website as I couldn't find the number from the text message on there but they assurred me it is the HSBC fraud prevention number. I got the text a few minutes after my card was blocked so didn't seem suspicious but I don't trust text messages like this. All sorted now and happy they are looking out for me!

Anonym2017-05-29 20:50:11

Called them twice, genuine number. Have had my card locked and asked to call this number, remained locked through multiple unrelated businesses. They were able to check my bank statements in real time from 10 seconds ago and unlock my card which now works everywhere. I have had no negative issues since calling them and can see absolutely no way a malicious party would have access to the information used in my phone calls. I believe this number is genuine in the strongest possible way and would trust my financial future on that belief.

Anonym2017-05-27 23:47:25

hsbc

Anonym2017-05-26 06:09:30

Got text asking to call the number Did contact the HSBC helpline on 0345 740 4404 which routed me overseas who knew all my transaction -and said they were cancelling the card and reissuing a new one which should arrive in 5 days- fingers crossed

Anonym2017-05-26 04:24:38

You have a rather twisted obsession with the "thousands" of posts on here which point out that people have called HSBC on a number from their website, and been told that HSBC didn't send them a text, and/or there was no suspicious activity on their account. Such information seems to have tweezed your mind very severely. I'd suggest that you seek professional help before it's too late.

Anonym2017-05-25 06:58:45

HSBC regarding fraud detection. Asked if I made all the recent transactions, then said my card was canceled and that I will receive a new one....

Anonym2017-05-23 10:09:32

Number was safe in my case. Made a purchase which didn't go through and got a text within the hour from HSBC asking me to call this number. Number is definitely HSBC and helped solve the problem.

Anonym2017-05-21 23:30:06

Information from HSBC about these scam messages. "Phishing Alert HSBC is aware that both HSBC customers and non-customers are receiving unsolicited text messages claiming to be from HSBC. These messages indicate an issue with an HSBC card and suggest the account is experiencing a security problem and has or will be blocked, flagged or otherwise negatively impacted. These text messages are NOT being sent by HSBC."

Anonym2017-05-20 11:12:28

Hi, this phone no. is a fraudulent and spam text. So just delete the message and take no action. HSBC Bank, London

Anonym2017-05-19 19:00:12

It looks like the criminal is getting more and more desperate as the noose tightens on him. As per usual, when the number of dangerous comments increases, so do the number of safe or neutral comments. Go figure.

Anonym2017-05-17 08:33:35

Had two calls off this number. Didn't answer them and no message was left (HSBC always leave a message). Had no other contact from them since. Spoke to my manager and there hadn't been any suspicious activity on my account. There was also no record of them contacting me.

Anonym2017-05-14 03:50:32

Now the criminal has changed the comments to blue again. He/she/it was doing this on here last week, to try and make themselves look legitimate. It's pretty rich of you to lecture people about swearing and nasty words, when you spend all day writing a whole string of lying emails to try to trick and steal money from people. You're a complete and utter hypocrite. People on here are clearly angry with criminal c*nts like yourself deceiving people and sowing confusion, which is why they're swearing at you. It's exactly what criminal c*nts like yourself want. I've contacted the police about you and they're onto you. They're coming to get you.

Anonym2017-05-11 11:12:47

You went online and checked the number with HSBC Live Chat? Haven't you read anything on here, you stupid, thick muppet? HSBC Live Chat is a waste of time, as they will say it's an HSBC number, but won't tell you whether criminals have faked the number or not, you thick munter. Sock puppet accounts also operate on there, posing as HSBC customers, teasing out wrong information from the HSBC operators. How the hell do thick munters like you make any money to put in your bank account in the first place? Hopeless.

Anonym2017-05-10 17:11:03

HSBC Fraud team. Didn't believe them when they first called and announced that was where she was calling from rather than ask to speak to someone specifically first so hung up. She called straight back and said she wanted to speak to my stepson. Told her she couldn't but I would take a number he could call them back on. Took her a few attempts to get the number out and said he'd need to quote D1. After the call I found this site but also went to the HSBC website and used their webchat who confirmed it was genuine but I could also call their main contact number if I was concerned. It is a genuine number and call, don't think it helps that they use an offshore call centre to make these calls as it makes you more suspicious.

Anonym2017-05-08 11:13:48

I don't bank with HSBC, and I wouldn't tell you my details if I did. Sorry, f**ko.

Anonym2017-05-07 12:17:13

HSBC fraud prevention Got called a week ago and thought was a scam so ignored it, today got called on my mobile and ignored it again then they rang home phone immediately and told me the beginning of my postcode and DOB and asked me to finish it, then stated recent transactions I had made to check for fraud prevention

Anonym2017-05-06 19:30:00

Missed a call - received a voicemail and text message. Genuine call from HSBC however i too initially had suspicions as they asked me for my sort code and account number when I called back. I decided to go via the number on my card who confirmed it was a legit call checking unusual activity on my account.

Anonym2017-05-06 17:28:38

I spoke to HSBC, they confirmed this number is genuine.

Anonym2017-05-06 05:22:55

I had missed call from this number so looked up the number on the Internet and a lot of people say it's a scam. Few people they called up didn't even have a HSBC account and one person actually called HSBC to get them to check this number and they said it's not one of theirs

Anonym2017-05-05 09:53:45

This is a genuine HSBC number. If in doubt, like I was call their customer service number from the back of your card and have them check to see if a call was made from the bank. They can tell you which department called and when.

Anonym2017-05-04 09:21:11

Looks like our little scamming Indian criminal friend is getting very jumped up and upset on here, now that his fake green and blue messages are getting called out every day. Like a typical third-world runt, he projects his own behaviour onto everyone else, namely, making out that everyone else is trying to mislead people, when he's the one misleading people. No wonder he hasn't got a job and has to try to steal money off people just to survive. What a pathetic person.

Anonym2017-05-03 17:51:20

You're very quiet today Mr. Criminal. Come on, write a few more green and blue fake safe messages. You're normally all guns blazing on here. What happened, lost your balls all of a sudden?

Anonym2017-05-02 14:01:15

Got the text from HSBC - called the customer service number instead to make sure was genuine. They confirmed it was and put me through to the fraud team direct. Better to be safe and call a number you do know.

Anonym2017-04-29 07:15:44

Received a text from this number. Didn't believe it was HSBC so I spoke to my personal advisor, who put me through to the security centre. Someone had indeed tried to make a payment from my account but HSBC hadn't sent the text. They suggested that the criminals had sent the text as a follow-up attempt to get my details. Why would they send you a text with an HSBC number in it though? And why would the same person keep coming on here writing the same fake safe messages over and over? Very strange.

Anonym2017-04-28 15:13:16

Genuine HSBC number. I went in to the bank to check with the staff. I called the number from the bank and someone had attempted to use my credit card online. Fortunately the transaction was declined! My card was then cancelled by HSBC and a new one issued.

Anonym2017-04-23 08:02:46

Confirmed as the HSBC fraud department.

Anonym2017-04-21 05:59:56

Scamming wan!?rs

Anonym2017-04-20 22:17:58

HSBC fraud team - genuine call and also text message. I rang back on the number from their website rather than the one stated and it was a genuine call - they transferred me to the fraud team and everything fine. Really on the ball though! I'd opened a new account with a trader online & they said there hadn't been any history of me using that trader so they stopped my card as a precaution. Better safe than sorry

Anonym2017-04-20 11:08:10

This is a hsbc no I called them and they confirmed it is

Anonym2017-04-20 09:54:21

yes, legitimate HSBC.

Anonym2017-04-18 18:12:49

this is legit HSBC fraud prevention - saved me a lot of money. Just because they have an Indian accent doesn't mean they are not legit! ridiculous comments here.

Anonym2017-04-18 04:58:04

Definitely a scam, contacted HSBC directly and they said they had no flag on my account that would suggest fraud on my account.

Anonym2017-04-17 22:01:37

I tried to buy some samples and then my card was declined and one hour after they called me and said someone is frauding my card when I used it! And sent one number (this one) for me call they again and my card it is blocked!And the man said he is from HSBC .Of course I trusted and said my birthday and my post code! But before call back I decided to check the number! This just has happened a few minutes ago! So I checked the call number and I found it thanks goodness! Imagine my English is not very good how nervous I am! Many thanks for all revision!

Anonym2017-04-17 06:38:24

This guy is still paranoid about the danger messages, thinking that it's two people talking to him, for the past three years. That's a possible sign of schizophrenia or psychosis. Scary stuff. The number for HSBC fraud is 03456031832.

Anonym2017-04-16 10:15:42

Wow these comments made me paranoid, made me check but I confirmed with Live support and if you check HSBCs official twitter it will confirm that this number was legit, they asked for my account number and sort code then asked for the first and last number of my online code. They then told me all the transactions I had done in the last few days and asked me to confirm they were all made by me (which they were), then they unlocked my card.

Anonym2017-04-14 11:47:52

Scam caller, claimed to be HSBC and took checked my first and last name, card no. and telephone banking security password. They claimed my card no. was one of many to be used fraudulently and I should destroy the card and wait 4 days for a new one. After the call ended i got suspicious and checked with HSBC immediately, they confirmed this was not a call from them.

Anonym2017-04-08 06:28:03

I tried to make a purchase online today but the payment was refused even though I had previously checked I had sufficient funds via online banking. Immediately after the payment was refused I received the text message claiming to be from HSBC fraud including the above number as a contact. I ignored the number and contacted them via my usual contact number. They said that there had been an attempted purchase for £49 (from a music downloading website I have never heard of - toptune.net) and although they had refused the payment due to suspecting it was suspicious, they had NOT sent me that text message. They suspect that the scammers had tried a second attempt at gaining account details after the transaction was declined.

Anonym2017-04-07 16:38:30

Ok number had a call today and checked it out

Anonym2017-04-04 15:45:11

HSBC won't ask your telephone banking security code you stupid muppet. The scammers would be the only people who'd ask for your telephone banking security code, so you're obviously speaking up for them. Gave the game away there didn't you, you stupid, hare-brained tosser.

Anonym2017-04-04 02:29:47

Wow, about 60 searches per hour in the last three hours. That's about one every minute. Agree with the comments below, ignore this text and the safe messages and speak to HSBC directly.

Anonym2017-04-03 11:19:38

Checked with bank.

Anonym2017-04-01 18:53:25

Rang HSBC on a number of the HSBC website. They are telling me this is fraud.

Anonym2017-04-01 00:34:42

The red comments get funnier and funnier. Of course they don't ask you for your telephone security number - but they do ask for SOME of your security number. That's what it's for - proving that you are the account holder. I occasionally come back to this page just to see what our Red commenter has come out with next. Does he actually believe that this number is a scam? In which case, why is it still going after all this time? It's a British 0345 number, so it could be shut down easily if it wasn't legit. Perhaps he should report it and see what happens. Or perhaps he knows full well that this is legitimate, and it gives him a little thrill to mislead people and inconvenience them? The mind truly boggles!

Anonym2017-03-31 12:00:28

Received a text about a fraudulent transaction on my card, with the D1 reference. I panicked and stupidly called the number. Muffled music in the background and an Indian-sounding man speaking terrible English, asking if I'd made a £5,000 transaction. I hadn't made that transaction. He then asked me for my account details. and I told him my security number, personal details and so on. He promptly hung up. Being sick with worry, I then went into my branch to speak with them about it. I showed them the text, they said it was NOT from HSBC. Checked my account, and the fraudsters have stolen about £5,000. I've notified the police and they're now conducting investigations. It seems the fraudsters are in India.

Anonym2017-03-29 05:49:20

woman with chinese accent, called me about fraud, really dont know what to do, i told her i didn't want to give my account number and sort code like that, she was rude. i did try to pay something from UK to USA this morning and transaction was unusually declined, over and over. it might be that but i still won't trust a chinese woman who doesn't get proper english on the phone.

Anonym2017-03-29 00:23:10

The number is definitely a scam but I also had money taken out of my account around the same time. Ring hsbc directly to find out the problem.

Anonym2017-03-28 05:33:09

DO NOT CALL BACK THE NUMBER IN THIS TEXT EVERYONE. Call HSBC security centre on 03456002290, or credit cards on 03456007010. The criminal writing the green safe messages has tried to make out time and again that you shouldn't call those numbers, as it destroys their attempts to make you think that this text is from HSBC, so they can steal money off you.

Anonym2017-03-28 01:49:46

This comes in the form of a SMS message by the HSBC Fraud department who have identified a series of transactions as suspect and therefore blocked the card in question. If you call them they will ask you to verify your identiy, name, s/c, acc and telephone passwords amongst other things. And you will need to confirm that the transactions on the card are your own. In all the call takes about 5/10 minutes. So this is 100% legitimate.

Anonym2017-03-26 15:16:58

Was very wary having read the other comments on here regarding this number, I too had a text and rang the number. They started to ask too much info plus I was at work so I said I'd phone them back. Phoned a number that I know is genuine and asked to speak to Fraud Dept. My card had been cloned and a payment had been declined for 1p. Evidently they do this as a test before going for several larger amounts. Card now cancelled. DO NOT IGNORE.

Anonym2017-03-25 15:59:07

The text was actually legit, I checked with hsbc online support first and after they confirmed the number was in fact HSBC I called and they unlocked my account as the fraud suspicion was forunately just a false alarm.

Anonym2017-03-23 05:17:27

told the caller to get a good night sleep and hope she has piss in bed

Anonym2017-03-18 12:40:02

We don't need any more lectures from you, you disingenuous, lying muppet. 400 searches a day more than proves that you're the criminal spoofing this number, sending out 100s of texts every day to try and steal money off people, then you come on here writing fake safe messages to try and trick people further, you lying shit. You've been rumbled mate. f*ck OFF

Anonym2017-03-17 03:08:04

I had a four figure sum swiped from my account by these scammers. The number showed up as an HSBC number but it connected to the scammers instead. I was told someone had cloned my card and thoughtlessly gave them all my account and security details. It appears that the same scammer is posting fake safe messages on here. Just watch, another one will appear above with more patronizing insults in stilted English.

Anonym2017-03-15 15:57:15

A lot of people say it is not legit and some people say it is. Now, call me a cynic, but if I was doing a scam I would go to sites like this and say - yeah, it is legit - now wouldn't I? ONLY CALL A NUMBER YOU CAN VERIFY – this number is not the fraud number on the HSBC site. When I called the number on the website there was no marker on my account – so I say it is a scam. I may be wrong – but why should I risk and compromise my credit card because somebody, who I do not know, on this trail said it is OK.

Anonym2017-03-15 10:43:59

This is not a valid HSBC number. It does not correlate to the numbers on their website.

Anonym2017-03-14 08:30:16

Just received a miss call from this number and they left a voice message and when I call back he told me about my card being at risk off scammers and told me they will cancel my card and send new one. After that call I check number online and saw all this negative comments, I panicked and called HSBC and I went through all details with her and she called her fraud team colleague and check and thankfully they did call me and confirmed what they have told me earlier. So yes, this is a legit HSBC fraud team number x

Anonym2017-03-13 23:54:45

This number is HSBC's. There is a text that is fraudulent that contains a link. The text without the link, that contains this number is absolutely fine.

Anonym2017-03-08 11:40:21

Had a text from this number. I couldn't find this number on the HSBC website. HSBC Twitter said that it's an HSBC number, but didn't say whether it's a number for customers to call HSBC, or for HSBC to call you. I contacted the number listed on their website for problems with your account, 03456002290, and they confirmed that they hadn't sent the text. They didn't show up any problems on my account either. Scammers are obviously spoofing this number, so be very careful.

Anonym2017-03-04 09:00:32

03456008891

Anonym2017-03-04 07:15:43

The green commenter's latest line (since his other claims about the legitimacy of this number were totally and utterly shot down on here) is "Why hasn't this number been shut down"? What kind of a muppet says something like that as a persuasion tactic? Dear God, the guy is utterly clueless.

Anonym2017-02-26 08:13:46

03456077089 text asking to call immediately. I checked the number on here and believe it is a scam stating they are HSBC. They have my number and do not need to text . Belive it is a scam

Anonym2017-02-24 20:28:39

Had another spoof call from this number. The muppet that keeps coming on here writing the same fake "safe" messages should take a long hard look at his conscience for trying to deceive people into thinking this is always a genuine number. It isn't.

Anonym2017-02-22 00:21:10

Had a few calls from this number last week. I ignored them, after reading the messages on here and thinking they were fake. They called again today, so I spoke to my branch directly about it. Turns out there were no problems on my account. There'd be no reason for them to call unless there was a problem, so I can only assume someone was faking the number.

Anonym2017-02-20 03:23:41

It is HSBC no. but, inappropriately causing trouble for account users. Because there was an extra amount of money credited into my account and not any suspicious money drawing from my account, they call that fraud alert. I think they are creating problem and have nothing to do especially the money credited to my account was from an usual account which puts money into my account so, they're not protecting us from suspicious transaction which withdraws money from our account instead they are suspecting why do you have so much money credited into your account and the amount is only 3 digits, not much. All I know is HSBC fraud alert team has nothing better to do but create inconvenience for customer by inappropriately locking their cards.

Anonym2017-02-18 16:19:26

This a genuine HSBC telephone number.

Anonym2017-02-16 07:29:24

This was not a legitimate contact from HSBC I went into my branch to check with my manager, who ran some checks through the system and found there were no problems with my card. There was also no record of being contacted from this number. He suggested this is a number spoof, where a scammer fakes an HSBC number, to trick you into thinking it's a genuine HSBC call. The safe messages on this thread are also from the scammer, to try and dupe you into thinking it's HSBC.

Anonym2017-02-15 13:37:46

HSBC. Had text asking me to call, the man on the other end wanted my account number and sort code. I hung up . Have checked on line and everything seems in order Am now very worried

Anonym2017-02-15 07:54:21

Mr Criminal, you really are going to have to do better than this with your continuing pathetic attempts to dupe people on here with your fake safe messages. You already lost your balls on here during the course of the last week, and now you're losing your mind with increasingly flimsy bullshit in every post you make.

Anonym2017-02-12 22:58:37

Apparently this is a genuine number- I went through HSBC customer accounts and then was redirected to this number I'm very real customer- so I'm not in league with scammers- my account had not been hacked but the card had been cloned based on police/intelligence- and had been cancelled- they check the last few transactions with you. You can ask for your account balance. If you doubt this number and 441470697094 24 x 7 then go through HSBC telephone banking number for safety which does ask for your sort code, dob, 2 digits of your password- and sends you to an Indian call center- or go into your bank.

Anonym2017-02-11 13:29:07

So you've spent a whole year on here continually posting fake safe messages. Do you realise the concern that that causes people, when it's so obvious that the same person keeps posting the same messages? It looks like you're doing it to trick people. Very weird behaviour. Piss off back to where you came from

Anonym2017-02-11 07:59:27

I bank with HSBC and whenever there are any queries about my account, they text me on 03456031832. Run a search for that number and you'll see that all the messages on that thread are that it's legit. Unlike this pudding of a thread, with one claim and counter-claim after another as to its veracity. I think the people out there can make up their minds about the legitimacy of this number.

Anonym2017-02-11 06:29:06

This was legitimiate.

Anonym2017-02-09 05:30:40

Now the id**t has finally been exposed, humiliated and shamed, and disappeared from this thread, perhaps we can get back to proper postings about people's experiences with this number.

Anonym2017-02-07 10:12:28

What did I tell you? Another fake safe message giving out false, deceitful information. The number 03456002290 is clearly the number to contact, or else the criminal maggot writing the fake safe messages below wouldn't be trying to persuade you not to call it.

Anonym2017-02-05 21:02:12

Very sophisticated fraud method pretend to be HSBC fraud service. I was trying to purchase my international flight ticket and I receive a message to call HSBC and quote a code. I contacted the real HSBC number and they did not have any records. After a couple of minutes, I receive a call from a lady pretending to be HSBC that want it to check my transactions and details. The problem is that HSBC always asks for security questions but this time I did not receive any I then contact my bank and they said that it was a fraudulent phone number. Always contact your bank at the number provided

Anonym2017-02-05 17:05:27

You can see what the criminals are doing on this thread: writing pretend "safe" messages, making out that they called customer service, who said it was all "legit". They're hoping you fall for that, ignore their advice to call HSBC on a different number and just call the number back in the text. They also direct you to look at the Twitter messages to HSBC saying it's a legit number. What they don't tell you is that they, the criminals, set up sock puppet accounts on Twitter, asking whether this number is genuine, to try and continue the deception. They then spoof the HSBC number to trick you into thinking it's HSBC contacting you, when in fact it's the criminals themselves.

Anonym2017-02-02 23:50:44

Had a message today from "HSBCFraud" that exactly read "Please urgently call Fraud Prevention on 03456081878 from UK or intl +441470697094 24x7 quoting CD. This is not a marketing text. Do not reply by SMS". Thanks to everyone below for the information. I have had fraud on my accounts before and they usually call me, this is the first time I've had a lame text. I remember getting somthing similar last year and when I called HSBC they said there was nothing. Criminal B**ards.

Anonym2017-02-02 09:56:07

Genuine HSBC number

Anonym2017-02-01 02:17:51

An indian sounding male left a garbled message for my full name (which HSBC has never done, and I've had fraud alerts a few times) and a genuine sounding recording of the HSBC woman's voice followed saying I was to call this number and quote CV. She sounded genuine but the beginning bit didn't. I read the comments here and it was enough for me to decide to call HSBC via the Lost and Stolen Cards...they checked my credit card...there was no fraud flag on it. So I believe this is dodgy.

Anonym2017-01-29 11:46:32

Got a text from HSBC telling me to ring number to talk to fraud team. Rang and when I got through the person asked for my acc number and sort code straight away. Told him I didn’t have it on me and he told me well ring me back when you do. I wouldn’t trust it.

Anonym2017-01-28 12:28:46

Back to a normal message again, regurgitating all the others. Again, now he's rumbled, he has to add "in my case" onto the end of it. Well done.

Anonym2017-01-27 02:49:45

I know for a fact that I was called several times by this number, contacted my branch directly, and it turned out there were no problems with my account. Yet when I received a text from 03456031832, I called that number back, and sure enough, they flagged up a payment I had made and unblocked my card. The thread for that number is virtually completely full of safe messages, and is clearly the legitimate HSBC fraud number. The fact you're consistently ranting on about it like a deluded, paranoid maniac is proof positive you have some serious issues with yourself at best, or at worst, are trying to cover that this number is being spoofed to trick people.

Anonym2017-01-25 07:52:35

This is the second time this number has called, but seeing as I was in the bank this morning, I checked if they had our phone number. No, they do not have our number yet they are supposedly calling. I would say that was dodgy

Anonym2017-01-24 18:41:52

I was woken on early Sunday Morning by this number i didnt answer i was left a text message by HSBC..So i looked up HSBC contact number on the website rang that spoke to a woman who asked me few security questions then put me through to Fraud Department..Somebody tried to take loan out on my card luckily bank blocked it..I was told destroy card..I received my new card today..So Number is HSBC but be vigiliant only ring numbers through Bank website they can always direct your call to relevant Department

Anonym2017-01-23 13:38:20

I don't know about people's experience with text messages and so forth, but 03456081878 is indeed the fraud number for HSBC. Confirmed by HSBC general call line, same voice giving options, same hold music, perfectly legitimate query from perfectly professional staff.

Anonym2017-01-23 08:24:10

I received a text and took the advice to call HSBC directly (the number for suspicious activity on your account is 03456002290). They said there was nothing suspicious on my account, and they hadn't previously contacted me.

Anonym2017-01-23 04:46:18

I had the same thing, an Asian-sounding man asking for security details. They've contacted me before about transactions on my account and it was by phone, and they did NOT ask for security info, just to confirm it was you they're speaking to. Looking through the thread, it appears that they're operating on here, posting safe messages to try and trick people.

Anonym2017-01-22 08:02:50

I contacted HSBC about this. They flashed up an attempt to make a large payment using my card details, from a location I don't normally make payments from (India!). However, they didn't send a text, though they were going to phone me. They suggested that the criminal had tried to make the payment, then when that didn't work, sent a text as a follow-up attempt to steal my money.

Anonym2017-01-15 05:58:46

04/03/2016 "I understand that scammers can spoof numbers but that issue occurs with incoming calls...BT finally changing their system" There's similar bullshit advice way down this thread, about abnormal transactions being denied and not showing up on your account. Obviously this person is very keen for you to think that this number is kosher. I wonder why that is?

Anonym2017-01-15 01:53:32

The fact that it says "safe" at the top doesn't mean anything, as an impostor could quite easily post lots of safe messages to get it reading as safe. As to why this number hasn't been shut down, criminals can fake the number. It's very suspicious that someone is stalking this thread posting lots of safe messages. There's no reason why someone would keep posting safe messages, other than to trick people into thinking it's safe.

Anonym2017-01-15 00:46:39

Like I said, you're a disingenuous, deceitful liar, that has managed to contradict just about everything they've said, not to mention have a sick, twisted obsession with thousands of posts on here saying that this is a dangerous number. Now you're asking for proof, so that you can make out that the source is unreliable, and try and deceive people that way. You need help mate.

Anonym2017-01-14 15:21:20

After an online purchase bounced back with an error message, I immediately got a text from 'HSBC Fraud' telling me to call that number and quote reference D1. I was suspicious so I instead called HSBC directly and told them about the text. It turns out that one of the online purchase raised red flags because one part of the address I put in didn't match the address they have on record and it was legitimate. I didn't actually call the 0345 number itself, nor did I receive a call from them.

Anonym2017-01-13 05:32:17

HSBC Fraud department = Genuine

Anonym2017-01-12 08:08:10

Got called from withheld number said was HSBC fraud team checking some transactions long story short I said I didn't think they were genuine they then said check what the fraud number is which I did they then rand me from that number It was actually displayed on the phone. they had rung me previously from 03457606060 apparently HSBC never display numbers on calls it's just a new device the scammers have setup that they can make it seem that they are calling you from genuine HSBC.. also be aware once they have rung you and recommend you ring the number on your card you should always ring from a different phone as they keep the line open and can hear you if you ring HSBC I know from experience. Always say you will ring them back. Beware they are out here

Anonym2017-01-11 13:26:21

this is legit hsbc anti-fraud number

Anonym2017-01-07 07:45:42

Yes, HSBC UK confirmed the number to be a Fraud Prevention team. Called HSBC customer services number. Took 25 minutes to find out if that number is a HSBC Fraud prevention number - yes... it is they confirm. But Oh! Actually they are not sure why they called me.....? Now there are no issues with either my accounts so why waste my time. Plus the call charges for 25 minutes on mobile. ......Oh! Maybe that's why..... the call centre's are now swamped with worried customers calling premium numbers to check their accounts.....................>? I mean there has to be a reason..................? Perhaps it's just a trainee getting some practice.....? The banks are as crooked as those behind bars....! Ridiculous...!

Anonym2017-01-07 00:45:54

All the comments marked as safe are probably the same Indian that called me few moments ago claiming to be "HSBC Fraud Protection"

Anonym2017-01-05 16:03:08

I reckon the Dangerous commenter reads the Daily Express and the Daily Mail, and voted for Brexit. He has just the right amount of misdirected rage and blind ignorance.

Anonym2017-01-05 15:43:58

I got this text claiming to be from HSBC. I called them on their number for credit card problems, 03456007010. Someone had tried to make a transaction using my card, but HSBC hadn't sent a text (they don't send texts, they call you). It was obviously the criminals who had also sent this phoney follow-up text to try and continue the scam. A couple of days later, I then got a voicemail asking to call HSBC. I spoke to my personal advisor at my branch, who told me again that there had been no contact from HSBC, and no problems on my account. I've told the police about this, my uncle is a policeman and is keeping me informed of developments. They're doing IP traces of the green messages on this thread, as they suspect the criminals are writing the fake safe messages on here.

Anonym2017-01-03 15:09:01

had a genuine VM and text from this number, but called HSBC customer service, not the number left in the message. Most people seem to think this number is safe, but it's always worth checking through the recognised numbers first, especially as this number does not appear on the HSBC website and most of the google searches bring it back to number checking sites like this

Anonym2016-12-31 18:11:24

This is a legitimate text and phone number. I received the text and rang them and then double checked by calling the number on the back of my card. No need to worry :)

Anonym2016-12-31 00:33:51

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Anonym2016-12-29 00:10:40

I have had a call from this number and just checked - it was HSBC checking i was making the transactions as there was a lot on a one day fro small amounts

Anonym2016-12-27 21:54:19

03456081878. Left a message saying they were from 03456081878. I don't have an HSBC account, they rang me on my new phone and my number is actually new. No way they'd be able to get this in connection with me.

Anonym2016-12-25 18:57:33

Its HSBC fraud detection team. If you make any huge transaction over internet, they will be calling you to verify the transaction..

Anonym2016-12-21 00:15:00

I had money stolen, only a small amount. Be very, very careful with this number!!!!

Anonym2016-12-17 10:39:12

Legit. I had a call and text from this number with a D1 code. Called back from my mobile and when I was reluctant to tell them my details I was advised to call the main HSBC number (listed on the back of my card). I did so from a different phone, went through security checks and the fraud call was verified. HSBC were checking up on one flagged purchase of £4.50. Card was quickly reset to normal.

Anonym2016-12-16 04:54:06

"I was shocked". LOL. And then this beauty: "I'm not an id**t". That's the funniest thing written yet! RAOTFL!!!

Anonym2016-12-13 18:24:34

Wow, yesterday the search count went from 71,500 to 71,800 by the evening, and today it's already over 72,000. That's probably about 300-400 searches being done on this number every day. Clearly the criminals are getting very desperate, not to mention their pathetic attempts at further trying to trick people with fake safe messages and lies on here. GET A FVCKING LIFE YOU SAD PIECES OF SHIT

Anonym2016-12-08 06:27:41

I got the text supposedly from HSBC about supposed fraud. I called back the number on their website for their security centre, 03456002290. They dealt with my query quickly and discovered that an attempt had been made to steal money from my account, which had been declined, but HSBC hadn't sent a text. They suggested the false text was the criminal making a follow-up attempt to steal money. They cancelled my card and are sending a new one.

Anonym2016-12-07 17:33:01

What did I tell you? Two more green safe messages appear again, spinning the same bullshit as has been done to death on this thread, obviously written by the same person. The only reason one person would keep writing "safe" messages on here is that they're the scammer trying to trick people into thinking it's genuine when it's not. They obviously think British people are stupid. We're a lot wiser than you give us credit for. Never underestimate your enemy.

Anonym2016-12-01 07:18:45

Why does it feel like the green comments are coming from the same person???

Anonym2016-11-29 22:01:06

I got a text from HSBCFraud two days ago stating: "Please urgently call Fraud Prevention on 03456081878 from UK or intl +441470697094 24X7 quoting **. This is not a marketing text. Do not reply by SMS." I thought it was a phishing text and ignored it. Today I received a missed call from the same number. So I called HSBC Customer Service (number on website) who confirmed that the Fraud department had been trying to get in touch with me. Turns out it was just precautionary. I don't know why so many people are writing on here that it is a scam. If in doubt I would suggest you err on the side of caution and check it out. It can't hurt to call your bank.

Anonym2016-11-28 16:11:34

Genuine, I called back the bank from the number on my debit card and they then put me through to fraud prevention as there had been some unusual activity on my account. I had tried to book tickets via an AP that I hadn't used before. Good to know they are diligent.

Anonym2016-11-26 11:27:25

I was abit unhappy with the Text, however I have called via the main number and it is OK its a genune HSBC number This number is SAFE

Anonym2016-11-24 00:25:20

HSBC

Anonym2016-11-22 01:02:32

HSBC fraud department. Completely genuine call but I would definitely call the number through the website and get put through to their fraud department yourself for your own piece of mind. My card had been compromised and this was a legitimate call.

Anonym2016-11-21 23:46:22

The fact that lots of people on here say the number is genuine doesn't mean it's genuine, any more than the fact that lots of people saying it's fraudulent means it's fraudulent. Anyone can "say" whatever they like. You really don't do yourself any favours making wild accusations and insults at people on here. Again, it makes you look like a fool, destroying the credibility of what you're saying, and leading towards even more suspicions that this number is not what it appears to be.

Anonym2016-11-11 00:24:31

This is legitimate. I logged on to my online account and used to 'live conference' feature to ask if the SMS was from HSBC. They confirmed that it was and I called the number on the SMS. I cleared the usual security and I was asked about 2 transactions from late at night and early in the morning which were flagged as suspicious. Once I confirmed these emanated from me, the card was unblocked and all is well.

Anonym2016-11-10 18:17:48

It's one of the HSBC fraud protection numbers, confirmed by calling the number on the back of the card. I was expecting a call from them anyway, as I had had the card rejected for an overseas payment the evening before. If you aren't going to trust the number that is printed on the back of the card you have been issued, then I think you have already made up your mind that this is a fake and no amount of proof will convince you otherwise.

Anonym2016-11-10 12:41:27

Check the HSBC contact numbers, none of them match up to here. This is unsolicited vishing. Dangerous.

Anonym2016-11-08 11:19:12

This number also called me and texted me,I told them I'd be in contact with HSBC myself rather than giving my details over the phone and they said "okay we'll send you a letter". Ignore this call!! Always check the number calling you and if it matches the lost/stolen number at the back of your bank card, if it doesnt, do not give your details

Anonym2016-11-07 07:05:15

I got this message and it appears to be legitimate. I DID NOT call the number they provided, but called the lost card number on the HSBC website, and they did refer me to what they thought was an attempted fraudulent use of my card. At least in my case the text was from HSBC, but I would suggest going through HSBC directly rather than calling back a number in a text.

Anonym2016-11-04 18:07:38

This is definitely a scam!!!!!!!

Anonym2016-11-04 03:06:28

The same with me (HSBC). Asked them to send me a letter. Will wait for responce

Anonym2016-11-03 16:25:40

This is a genuine text from HSBC. I get it occasionally when my card gets declined. I never trust these texts, so I ring the number on the website - and sure enough, my card had been blocked and I had to answer some questions to get it re-enabled. Don't trust these texts, because frankly they would be easy to fake with a dodgy number (I don't know why they don't give you the website number and save the hassle). But this particular number is legitimate, and HSBC do text you when your card is blocked (regardless of what clueless call centre operatives or bank employees might tell you). It's quite funny to see angry, incorrect people ranting, raving and swearing about them being scams, though.

Anonym2016-11-03 06:32:22

This is a genuine HSBC number. I've just called Customer telephone services and they have confirmed it. Don't be ridiculous saying that this is fake or safe without checking.

Anonym2016-10-27 19:43:40

Genuine text sent after my card was declined online, resulting in my card being frozen. The number takes you straight through to the fraud prevention service, rather than going through a switchboard. But, if you'd rather be safe, use the number on the hsbc website.

Anonym2016-10-26 04:12:37

Suspicious! Asks all the questions that the bank promise they will never ask! BEWARE!

Anonym2016-10-24 07:29:03

This is clearly a scam. The scammer is the one writing all the safe messages on here, trying to trick people into thinking it's genuine. No genuine poster would bother coming on a website like this to report a "safe" HSBC number, repeatedly. Another safe message (or two, or three) will appear above this one, saying exactly the same bullshit about it being a "legitimate" number, my card was cloned, etc. Just watch.

Anonym2016-10-24 01:58:27

Got a phone call from this number. They knew my postcode and other bits of information which made me think maybe legit, but I was skeptical so was awkward, didnt answer any questions and hung up. Googled and found a lot of people saying it was legitimate so I rang the number on the back of my card and was eventually confirmed as legitimate. Someone had been trying to pay out almost £400 to Transport for London!

Anonym2016-10-22 19:25:49

i called back, but there was severe signal interference and I was not moving. Sounded like the other end was moving, loosing signal while the music was playing - sneaky redirect to a mobile perhaps? Ended the call within the first minute.

Anonym2016-10-22 13:13:07

Haha, I must be a fraudster too as I'm going to say that, yes, HSBC absolutely do send out text messages about fraud now. (Even my sister in law who works in a local branch didn't know that until I got one and told her about it). I had a payment decline twice as the chip was damaged on my card, so they text me, I called them. They only ask for 2 digits of your 6 digit telephone security code. I guess if you speak to someone who asks for all 6, that's probably not legit. I now have a new card, no money missing... And yes, their call centres are over seas. Go on Twitter and ask HSBC official if in doubt.

Anonym2016-10-21 15:40:34

More of the same bullshit from the scammer. As soon as a dangerous message goes up, another safe message appears with the same lying bullshit, in a pathetic attempt to try and trick people. You're getting desperate aren't you mate? Is your "boss" standing behind you with a pick-axe, ready to bury it into you if don't try hard enough to convince people that you're legit? I don't know why you waste your time trying to trick people, it's blatantly obvious that you're spinning lies.

Anonym2016-10-19 10:21:26

"Psychological projection is a theory in psychology in which humans defend themselves against their own unconscious impulses or qualities (both positive and negative) by denying their existence in themselves while attributing them to others. For example, a person who is habitually rude may constantly accuse other people of being rude. It incorporates blame shifting." [Source - Wikipedia]

Anonym2016-10-17 23:01:18

Not HSBC. Checked with my manager. No problems on my account.

Anonym2016-10-16 21:38:41

My card was blocked, so I went to local bank to enquire why. They told me it was due to fraud and give me that number you have quoted as being the number for fraud department. The number is clearly GENUINE, and you are NOT being scammed. Go to your local HSBC if you still feel wary. Hope this was helps.

Anonym2016-10-16 15:00:49

This is legitimately HSBC's Fraud Team, go on HSBC website and check for this number and you will find it is legitimate

Anonym2016-10-16 11:15:58

Called number on card and got put through to Fraud. It's legit.

Anonym2016-10-13 16:05:14

Text was from HSBC

Anonym2016-10-13 12:13:31

Yep, HSBC fraud prevention. Legit

Anonym2016-10-13 03:48:39

He's a weirdo isn't he? Who in their right mind would keep coming on here posting fake safe messages? Either a scammer, or some mentally-retarded loner with no friends. What a stupid, sad c***.

Anonym2016-10-12 13:07:30

I don’t bank with hsbc but receive texts messages from a random mobile number every so often given out the spill that my account has been hacked blah blah... and get the occasional phone number ringing but I never answer just blocked it once they get the picture & end the call! F**k off & leave me alone you annoying low life bast***s!!!

Anonym2016-10-05 22:21:31

Had a text from this number today claiming to be HSBC Fraud!Thought it suspicious but gave it a ring anyway. It answers as HSBC then got through to some Ranjit who could barely speak English! After asking him to repeat his question three times.. I understood he wanted my account number and sort code I said I'm not giving you that and he just laughed and said call the number on the back of the card. It's a scam... Why would a high street bank text you with a fraud alert?!? Having had a card cloned before they ring you on mobile and land line.

Anonym2016-10-05 08:04:18

How about. instead of casting aspersions about the people correctly pointing out the number is safe, you either a) post some evidence that the number is fake or b) don't post at all?

Anonym2016-10-03 17:18:38

Don't know why many mixed reviews also some saying most ok, I called HSBC on back of my card as I received a text with number on, but when contacted them , they never sent me a fraud text, I did use the card for a large transaction however purchasing furniture, best to either ignore or call from card number

Anonym2016-10-03 13:50:29

Do you have nothing better to do than continually post the same, tired, worn out safe messages on here? There are literally thousands of them. You boring, sad p***.

Anonym2016-10-01 01:11:24

100% genuine. Called HSBC back on their direct number. Spoke to the operator who said there are no notes on my account, however checked with the fraud department and then put me through to them. Someone had copied my card and was spending what they thought were indiscrimate amounts.

Anonym2016-09-30 14:42:29

I received a text from this number. Heeding the advice on here, I didn't call or text back, but used my landline to call the unrecognized transactions number on their website, 03456002290. They found no evidence of any unusual payments on my account. They also confirmed they didn't send the text or contact me in any way. Must have been a number scam.

Anonym2016-09-26 18:47:38

Ah, THERE you are Mr. Criminal. Back on here trying to lecture everyone with more deceitful messages. What happened to you the last few days, did you lose your balls after you screwed up and were humiliated on here, when you lectured everyone to "call the number on their website" (without saying what that number is) and to "not call any of the numbers you see on this page or in a text", despite the fact that the numbers listed on here - 03456002290, 03456007010 - are the numbers on their website? You f**king stupid, thick c***.

Anonym2016-09-26 10:46:25

Totally genuine number. I get these texts whenever my card is temporarily blocked. Through sheer bloody minded caution, I never call it, but I call the number on the website. Sure enough, the messages are true. The red comments are mostly written by confused people, and one sociopath who enjoys misleading people. However, for safety, NEVER ring a number sent to you in a text - ring them using the number on the website. This is basic common sense - but DO NOT ignore the text, it means there's something wrong with your account! Special points to the guy below who said 'The number is definitely a scam but I also had money taken out of my account around the same time' - duhh! And the guy who confused a spam from a loan company for a genuine green message. Jesus Christ.

Anonym2016-09-23 01:10:05

03456081878 > not a scam > hsbc bank > fraud team

Anonym2016-09-19 10:27:24

HSBC fraud department just called me its legit!

Anonym2016-09-19 05:04:25

Just got off the phone it's HSBC get it's sorted before it's gets worse! HSBC well done good service!

Anonym2016-09-15 15:08:04

Yes, called HSBC fraud number, 03456002290, from a different phone, who confirmed they hadn't contacted me, and there was no fraud on my account.

Anonym2016-09-14 14:27:18

Genuine HSBC fraud team no. Stopped £98 being taken.

Anonym2016-09-13 20:49:34

I got the text saying "Please call Fraud on 03452669337 quoting reference. Do not reply via SMS" etc. Called customer services back, they hadn't sent a text but did find an attempt to make a payment using my details. Probably the criminals sent this as a follow-up attempt to steal money after their original attempt was declined. Had a look on Twitter, there are some scam Twitter accounts asking questions to HSBC Twitter about whether these HSBC numbers are genuine. All part of the deception. BE VERY CAREFUL

Anonym2016-09-13 12:35:37

Site admin here. Can I remind people that this thread is for people's experiences with the number 03456081878. Any more off-topic posts will result in the blocking of IP addresses. Keep your issues at home with you please.

Anonym2016-09-11 08:56:01

I rang this number back and straight away they said it was HSBC. It then switched to someone else straight away, BUT it still did not sound right... They asked me for my sort code and account number. I did not give it to him !!!. I then rang the number on the back of the card they said the number was genuine, (still not sure) BUT someone attempted to used my card with Amazon Prime yesterday... CALL your bank direct !!!!

Anonym2016-09-11 01:57:55

hsbc fraud prevention

Anonym2016-09-11 00:23:21

Ignor the positive comments that is your scammer posting. Bet his parents are proud of him

Anonym2016-09-09 18:45:56

If you go to the HSBC Live Chat team, they'll confirm this is an HSBC number, but they won't confirm whether criminals like the one writing the fake safe messages below have sent you a text faking the number, to trick you into thinking it's HSBC contacting you. Sock puppet accounts also operate on there giving out false info. Thanks for yet another one of your little lectures on here, but everyone can see through your deception now. Sorry bud, you've been rumbled.

Anonym2016-09-08 23:54:36

I got a text weeks ago and ignored it. Haven't received any emails from them, and haven't had any contact from my advisor. Obviously a scam.

Anonym2016-09-07 16:16:12

Spoke to HSBC and they have confirm that this is one of their numbers (Fraud Prevention Team) - I would still not give you SC/Account Number to anybody over the phone however. They confirmed my card number was on the list of cloned cards so needed to cancel it and have a new one sent out.

Anonym2016-09-06 07:29:58

Received a text about fraudulent activity on my account, with number provided to call back on. Read the Action Fraud website, which says that a bank won't tell you how to respond to a text message, and not to call any number provided. Also discovered that scammers can take control of your phone, so even if you call the HSBC number on the back of your card, you'll go straight to the scammers, not the bank. So I went to my branch in person about it. They confirmed they hadn't texted me, and there was no fraudulent activity on my card. SCAM

Anonym2016-09-06 04:51:58

He thinks that leaving it a few days will trick people into thinking it's a different person posting.

Anonym2016-09-05 17:33:36

I should note also that the money was stolen AFTER I gave them my security code and details. All of the green comments on here are either from people who haven't picked up on the deception, or are from the actual fraudsters themselves.

Anonym2016-09-03 09:18:25

+44 7400 540567 Text message claiming to be HSBC alerting me to fraudulent transactions I don't bank with HSBC and seriously don't think they would text there customers to alert them like this marked as spam and blocked

Anonym2016-09-02 18:13:14

00442038187677

Anonym2016-09-01 20:51:47

I had 2 calls asking me to confirm my bank details, obviously didn't give them. I called the business banking number on the website 0345 602 2014 and they redirected me to the fraud department who were checking up on 2 suspicious transactions which were legit.

Anonym2016-09-01 16:40:01

This is a genuine HSBC Fraud Prevention number. The woman who called with a foreign accent and only calling me by first and middle names got my suspicions raised, so I contacted HSBC direct who confirmed the number they had text and called me on was the right one. I called that number and it was HSBC.

Anonym2016-09-01 07:20:33

DO NOT CALL THE NUMBER IN THE TEXT. Best thing is to speak to your advisor directly at the bank. They can run a check or put you through to the appropriate people. The numbers listed on the HSBC website are 03456002290 for suspicious transactions, and 03456007010 for card problems. Note also, the criminal writing the fake green safe messages on here will direct you to HSBC Facebook and Twitter where there are messages written about this number, but they're written by fake accounts as well.

Anonym2016-08-27 13:05:33

Received yesterday. Phoned hsbc direct and they said there were no flags on my account and announced they did not advise calling it

Anonym2016-08-26 09:46:12

I guess everyone's stoll calling th REAL Fraud Prevention. I'm being put on hold for almost 10 minutes now. If I find out this is fake, I curse the person that sent it to die a slow painful death.

Anonym2016-08-24 22:29:42

Got the text which showed up as HSBC. Almost believed the messages on here that it was legit, but I erred on the side of caution and called the card queries number, 03456007010. Looks like someone had tried to make a very large transaction on my card (think the details were stolen in the Talk Talk hack last year) but HSBC didn't send me a text, though they were going to call me (they don't text you). Obviously the scammer (writing the fake green safe messages below) has tried to make a payment on my card, then sent a fake HSBC text when it was declined.

Anonym2016-08-24 03:12:43

This IS a genuine number. Seriously. They wouldn't have known details about my account or been able to unblock a transaction otherwise. But yes, HSBC are pretty incompetent at distinguishing themselves from scammers.

Anonym2016-08-22 03:04:12

Got the text asking to call this number back. Went onto HSBC chat to confirm it was an HSBC number. They confirmed it was but didn't advise calling this number back, and said to call customer services, 03457404404. That sounded strange, but I called customer services anyway and told them about the text. They had no record of contacting me, and no problems on my account either. I guess they're advising people to call customer services as they're having a problem with their numbers being faked. Good job.

Anonym2016-08-21 08:03:22

Had a "share one bit of info, require second bit" security check and had detailed break down of recent purchases and asked for no further information. Seems 100% legit to me.

Anonym2016-08-16 14:46:28

If this is an HSBC number as reported, then I don't know why they called. I've never had an account with them.

Anonym2016-08-16 12:30:28

Come on mate, what's happened to you? You were all guns blazing here the other night, until you were roundly humiliated on here, and proven to be nothing more than a disingenuous liar. Don't just sit there refreshing the page and stewing about it, WRITE SOMETHING, you GIMP. You'll feel a lot better for it.

Anonym2016-08-15 13:26:48

Received a text asking me to call this number (although the text came from +44 47 2237 283), claiming to be "Fraud Prevention". VERY obvious scam as I'm not clueless enough to have my bank details compromised and the message contained errors. Promptly blocked the texting number and came here to advise people to stay away.

Anonym2016-08-14 11:55:08

Not HSBC fraud prevention. I contacted my personal advisor directly, who ran some checks through the system. They flagged up an attempt to download some pornography (which I hadn't made) but hadn't sent me a text or contacted me in any way. They suggested the scammer had tried to make this transaction, then sent a fake text posing as HSBC to my mobile. The supposed safe messages on here are clearly a load of lies from the scammer, in a further attempt to trick people.

Anonym2016-08-14 09:18:54

IGNORE THE GREEN COMMENTS IT IS A SCAM. you have been warned. GET AREAL JOB LAZY c@nt

Anonym2016-08-13 22:47:23

What did I tell you? Another lying message repeating the same sorts of lies as in all the other pretend "safe" messages, and attempts to discredit what's been said in the dangerous posts.

Anonym2016-08-13 14:27:26

It is HSBC fraud. I didn't call it, and used the number on my card to be safe...but they confirmed on the phone the number on the text is legit.

Anonym2016-08-13 11:33:13

HSBC fraud prevention dept, genuine. Thank god they're on the ball, had £20 taken from our bank & another 2 Transaction attempts which HSBC stopped & rang us up. Awaiting new card now. Thank you HSBC!

Anonym2016-08-11 04:45:24

Got a text supposedly from HSBC. Called them on the number given below, 03456002290, on a different phone. The text wasn't from them.

Anonym2016-08-11 04:08:14

They'll have a pretty good idea that you're disingenuous, contradict yourself over and over and tell lies about people, as has been pointed out, and to which you have provided no rebuttal. Very strange that you come on here tonight for the first time, yet get very jumped up about all these thousands of posts I've apparently written, telling people to "ignore legitimate warnings", when there is nothing of the sort. Very delusional and disturbing. Get help before it's too late.

Anonym2016-08-09 23:34:02

I was initially worried this was a fraudulent number after reading comments here, but my card was not working as soon as I had received the text from 'HSBCFraud' asking me to call this number. I went online with HSBC on Live Chat and checked the number with them. They confirmed it was indeed the correct number for fraud. I called it, my card had been frozen due to a transaction I had tried to make with an overseas website. All cleared up now. So, I would check with HSBC Live Chat first if I were you. Not to say that fraudsters wouldn't be using this technique, just saying check with your bank first, as it may actually be genuine, as it was with me.

Anonym2016-08-04 02:32:01

Do not call back. Scam!

Anonym2016-08-02 23:34:36

HSBC fraud. I called them on the number for suspicious transactions, 03456002290, from a different phone (as scammers can take control of your phone). They found no record of any suspicious activity.

Anonym2016-07-31 09:56:13

It looks like the same person has been writing these safe messages on here for months. Just watch, another green safe message or two will magically appear above this one. Or else they'll change the colour to blue for a bit of variety.

Anonym2016-07-29 09:18:02

I was contacted by who I thought was hsbc fraud tea3.Stupidly I gave them a code and was later scammed after a call from hsbc real fraud tea.they stopped payment but said it is a genuine hsbc number but they are hiding behind it somehow.hsbc will never show the number as it is always withheld so be very careful people. I was very lucky

Anonym2016-07-29 06:50:04

Now you're bandying the troll label about to abuse and insult people on here. You really don't do yourself any favours with that either. You still haven't explained (nor I suspect, are you capable of explaining) why the number 03456031832 is the genuine HSBC number, as my experience, and the thread for that number, clearly shows, yet this number has so many comments noting it as dangerous, and many people clearly have their suspicions about it. As I said, I received calls from this number, yet there were no problems with my account. Explain that, if you can.

Anonym2016-07-29 01:12:23

Checked the number with HSBC online, they said it was legit. Contacted my advisor who told me they hadn't been in touch, and there was nothing suspicious on my account. Must have been a number spoof.

Anonym2016-07-28 18:04:02

hsbc india

Anonym2016-07-28 11:16:34

They left a message saying I had to ring this number urgently re HSBC fraud quoting ref CB. However they didn't give any name of account holder - was it Mr or Mrs or daughter or son etc. I rang back and got Indian gentleman who couldn't tell me the name of the person they were looking for. Surely if this was genuine the original message would have said Mr .... or Mrs .... please ring. I do not have an account with HSBC but other family members do. If this HSBC's attempt at fraud prevention then they appear to be incompetent. Why would everyone in our house with an HSBC account have to provide details in order to figure out which one had possible fraud on their account!

Anonym2016-07-28 08:32:03

Its a genuine number, but they called me while I was abroad and calling back cost me £13.50 for the 8 minutes I was on the phone to them.

Anonym2016-07-28 04:16:06

Yes, the security centre number is 03456002290. They can help you with any suspicious payments on your card. I contacted them and they were very helpful, cancelled my card and sent me new one. They also noted that they hadn't sent me a text. The text was from the criminal attempting more theft from my card.

Anonym2016-07-28 02:01:25

Brilliant. The scammer writing the safe comment 01/01/2016 says "call the number on the back of your card". The Guardian reports that scammers "ask you to call the number on the back of your card". OH DEAR SCAMMER: MUST TRY HARDER I'M AFRAID. Your boss is going to be very unhappy with you next week, pull your trousers down and give you a thorough and deserved spanking before he disappears. Next thing the police will suddenly turn up, arrest you and lock YOU in prison for several years for fraud. You'll realize, all too late, that YOU were the one who's been had. You stupid, thick Indian.

Anonym2016-07-28 01:49:59

HSBC - fraud line

Anonym2016-07-25 12:51:40

Incidentally, can you address the issues? Why is this legitimate UK 0345 number still active when it could easily have been closed down by BT after three years? Why does this very site clearly state at the top that this number is genuine? Incidentally, if you'd like to know why you behave in the way that you do, I suggest you google the term 'Narcissistic personality disorder'. 2/2

Anonym2016-07-20 16:45:40

I am one of the scammers behind these text messages. My associates and I came up with a cunning scheme - send people texts, purporting to be from their own bank, telling them that their card has been blocked. And then - and this is the clever part - we include a genuine HSBC phone number for the person to call. So the person phones up HSBC and talks to their bank. We haven't yet worked out how to monetise this scam, or indeed thought through any aspect of how this might actually work as a scam. But I'm not sure the trolls on this page have worked it out yet, either. Yours, Ian H. Essbesee.

Anonym2016-07-19 02:40:55

HSBC fraud department. I went via the main HSBC number who confirmed the fraud dept were trying to call me and passed me over. there had been fraud on my account. Genuine number in my case.

Anonym2016-07-15 04:28:59

Hey d*ckhead, you writing the green safe messages below: what's the official bank number listed on the official website? Why don't you ever say that, in all the dozens of fake safe posts you repeatedly write on here? How about providing a proper public service instead of trying to con people, you stupid f**kwit.

Anonym2016-07-14 11:38:37

I spoke to someone at my HSBC branch about this. They're aware of their numbers being spoofed. They're also aware of fraudsters coming on websites like this, posting messages that make out that they received a "legitimate" and "safe" call from HSBC, in order to trick people into believing it's legit. They advised me to go directly into the branch to speak to them about it, or email them (I have my branch's and personal advisor's email addresses). Do NOT call or text them.

Anonym2016-07-11 20:40:08

HSBC. Got text as per everyone else, refused to give details when I called number. Phoned number on my card from landline, spoke to HSBC, confirmed the call and text was genuine, confirmed transactions I had made, and which one had flagged it. Of course, according to the paranoid logic about green marks.... Just call your bank on their usual number yourself if you get the message.

Anonym2016-07-11 06:10:41

Woke up to a text supposedly from HSBC, I didn't trust the text so I called the number for problems with your card on their site, 03456007010, as sensibly advised by the genuine posts below (not by the obviously fake "safe" scam messages, who don't tell you the number, in the hope that you'll just call back the number in the text, and get duped). My card wasn't on a list of cloned cards so there was no need to send me a new card. This was clearly a number spoof. Be very careful. If you get a text and don't trust it, call the number on their site for suspicious transaction, 03456002290. Better to do that than follow the very dodgy "advice" given by the scammers in the grey, blue and green messages below, and then have them steal all the money from your account.

Anonym2016-07-06 18:21:16

Fake don't Cal.

Anonym2016-07-03 10:45:55

All fine - got one after my card was declined whilst adding it to Kickstarter. Rang the Fraud Prevention team and got it unblocked.

Anonym2016-07-02 10:54:53

I never call any number that comes from an unsolicited text. However having received a text from the number in question this morning I called the main HSBC online banking number. They put me through to the fraud dept who told me my debit card had been cloned but luckily once we'd checked account activity, no dodgy transactions had been made. They then told me my card would be cancelled and to expect a new one in a few days. People are right to be suspicious of unsolicited texts but if you do receive one from this number, suggest you do as I did and call the main HSBC switchboard. That way, if you're being scammed, you can confirm it and HSBC and the police can act on the info and if you're not, you can get to the bottom of what's going on.

Anonym2016-06-27 14:00:27

HSBC Fraud detection team

Anonym2016-06-25 19:47:36

You may not recognise this number - but it is genuinely the fraud department at HSBC. They called me today to advise that my debit card was compromised - told me the first line of my address and quoted details of recent transactions, including one made this morning. The only information they asked of me was my post code - oh, and the best part of £1000 of dodgy transactions were blocked.

Anonym2016-06-23 13:07:51

HSBC Bank fraud detection called using this number to confirm about transactions

Anonym2016-06-22 19:45:03

Got a text message this morning to say to call 03456081878. They rang back and asked for some security questions. Was a bit suspicious so rang HSBC - was a genuine HSBC number.

Anonym2016-06-21 17:24:09

More lies from the criminals. What did I tell you? As soon as some dangerous messages appear, green safe messages suddenly appear, and so on, like a tit-for-tat, cat-and-mouse game. I love the way they preach to the crowd, lecturing you on what to do if you have a text from them on this number: "if in doubt, you don't have to phone this number back, just phone HSBC on their website". Watch a bunch of c***s. Just watch, the same thing will happen again now, another couple of green safe messages with the same repeated lies will magically appear above.

Anonym2016-06-21 16:53:58

Received text called and then popped into the bank to double check and the number is all ok and official

Anonym2016-06-21 08:00:47

Called a few seconds after I purchased from a new website which was flagged for unusual activity me (which is was) I rang back after I googled the number. He did want account number, sort code and DOB - but he was able to tell me all my transactions today.

Anonym2016-06-21 02:37:04

Genuine HSBC fraud detection.They call to see if I had used my card this morning I hadn't they declined the transaction and told me to destroy my card .Thankyou HSBC well done .

Anonym2016-06-20 19:51:39

Called the number back, they said my card had been cloned and tried to get my security details. Told them where to go. Haven't had any money stolen and my bank told me there'd been nothing dodgy happening with my account. Clearly a scam. Don't fall for it.

Anonym2016-06-17 20:37:32

Got a call from this number. I have had similar calls masquerading as HSBC fraud and I only call HSBC back with the number on the back of the credit or credit card. They havent reported any fraudulent activity and their fraud department didnt report anything. So I dont believe this number is legitimate.

Anonym2016-06-08 11:20:34

It's a genuine HSBC fraud text.

Anonym2016-06-06 22:46:23

hsbc d1 was quoted on text to call them about fraud lol ignored

Anonym2016-06-03 22:27:46

Legitimate: checked with HSBC

Anonym2016-06-02 19:39:14

Message from this number left on our answerphone at approx 0800 7th November 2017 stating that potential fraud detected on Hsbc account. Asian accented female caller. Provided a 2 letter code to quote on call back. I rang the main Hsbc number who transferred us to their fraud dept. This was a genuine fraud attempt at 2.50am today through the apple store. Fortunately Hsbc did not allow the transaction. If in any doubt just ring through to your main Hsbc number.

Anonym2016-05-29 15:11:04

100% real! They tried to call us when we were out, I was unsure like most people so I rang hsbc direct and it turned out some id**t had been trying to buy stuff with my money! Let's face it, every call centres in India it doesn't mean there robbing you. In this case they called me whilst this person was trying to take my money. So hsbc are doing there job if your unsure ring the number on your bank card like I did.

Anonym2016-05-29 13:41:09

I was called unexpectedly today on my mobile from 0345 608 1878 pertaining to be from HSBC Fraud Dept, I did not divulge any details that could have compromised my account security nor did the caller ask for any ie : PIN number etc. I did answer and confirm details to some basic questions then after the call I rang HSBC on the telephone number from the back of my card and from a different phone which the call was received. The call was genuine, don’t ignore this number.

Anonym2016-05-23 23:50:35

HSBC fraud department - legitimate call

Anonym2016-05-23 20:16:26

The number is an HSBC number, but the people calling might not be

Anonym2016-05-20 16:10:28

Claimed to be HSBC...went into local branch who confirmed that this number isn't linked to them (or on his list of numbers) They also asked for sort code/account number-the branch confirmed that they would never ask for this over the phone.

Anonym2016-05-20 12:51:11

Once again, the criminal tries to fool you, rather pathetically, by saying not to call any of the numbers on this page, and to call the number from their website: despite the fact that the numbers on this page are from the HSBC website, 03456002290 for the security centre, and 03456007010 for credit card problems. The fact he's feebly trying to deceive people about that shows that he's very concerned about people calling those numbers, as they destroy his plot to steal money off people. It also shows how completely stupid he is, though we knew that anyway.

Anonym2016-05-18 08:33:08

I had a missed call on this number today and returned the call. Because I refused to divulge information, I was directed to call the helpline number on the reverse of my debit card. Eventually put through to The Fraud Protection Team who confirmed that it is their direct number but they couldn't find any unusual activity on my account. Does seem to be genuine and bearing in mind that HSBCs call centre are abroad, it is not unusual to hear a foreign accent. You can always ask to speak to a UK call centre if you are concerned about the accent.

Anonym2016-05-18 07:35:12

Called HSBC on 0345 7 404 404 to check and the 0345 608 1878 number is fake. Is it not HSBC. Do not call.

Anonym2016-05-16 05:57:14

This is HSBC fraud detection. This call centre is in Asia hence the accents. I hung up when they called from this number and called the number on the back of my card and they confirmed the number is genuine. There had been an attempted fraud on my account but they flagged it and stopped it.

Anonym2016-05-10 01:10:36

Very interesting that, as the number of dangerous comments increases, the number of "safe" comments increases, which repeat the same bullshit over and over again, about "the number is genuine" and "you're not being scammed". It's very funny to see the criminal getting so hysterical and desperate. Keep going fellow, you look like an even bigger c*nt with every post you make.

Anonym2016-05-09 09:21:38

The fact that the same person has been coming on here for months writing hundreds of green so-called "safe" messages, and tries to deny the fact when called out on it, is very suspicious. If it's not a scam, then I can only assume that the person writing the green messages is bonkers and needs professional help.

Anonym2016-05-08 16:41:49

HSBC fraud detection. Definitely legit.

Anonym2016-05-08 02:23:43

Genuine call from HSBC Fraud Department when they detected someone trying to make a transaction from my account.

Anonym2016-05-07 01:21:59

This is definately HSBC Fraud dept. They knew deatils of all the accounts I held with them. They cancelled my existing card and sent me a replacement credit card as they suspected my card had been used for fraud.Not sure why so many comment are insisting this is a scam

Anonym2016-05-05 13:30:03

Another post from the scammer. It's very funny to watch them post the same, desperate nonsense every time: "I thought this was a scam", "I called them to check", "Contact HSBC Twitter", "It's not actually a scam", "Best to check if you're unsure". What a sad muppet with nothing better to do at the weekend than post yet more bullshit messages on here to try and trick people. Have you thought about getting a proper job?

Anonym2016-05-05 05:28:55

This is HSBC. I did the same as the previous reviewer and called via the main number on the HSBC website and was put through. I pointed out to HSBC that since that number is not listed, it does seem fraudulent itself, ironically. They agreed and said it was due to different departments calling. Maybe they will note on the website.

Anonym2016-05-04 22:37:39

It wasn't HSBC, FOR SURE. It was a scam

Anonym2016-05-03 04:34:15

Had a similar thing to the person below, I got a text from this number and contacted HSBC directly (03456002290 is the number for suspicious activity on your account). They flagged up an attempt by someone to make a payment to Epoch.com using my card number, but like the person below, they hadn't sent me a text, though they were going to call me anyway. If you receive a text from this number, call HSBC directly on 03456002290, or speak to your branch directly, who can sort it out. HSBC warned that scammers are known to spoof this number to trick people into thinking it's the bank when it isn't. They're also aware of them posting fake "safe messages" on here to continue the deception.

Anonym2016-04-27 18:07:33

HSBC genuine number

Anonym2016-04-27 12:50:36

After checking this thread, it's clearly the same person writing the safe posts on here, indicating that scammers are trying to trick you. I went into my branch directly, who ran some checks and found no problems with my card, and no evidence of them contacting me.

Anonym2016-04-25 18:53:05

I did not answer this call, but also got the text message claiming to be HSBC. I do not have any accounts with this bank and never have. Must be a scam

Anonym2016-04-24 02:00:06

This is HSBC bank.

Anonym2016-04-20 16:37:04

dodgy

Anonym2016-04-18 05:46:47

Scam

Anonym2016-04-17 01:45:02

Received a text asking me to call the number. Didn't trust it so I went into my bank branch and spoke to my personal advisor. He ran some checks and contacted the relevant people and found no problems with my card, or with my account. He said it was most likely a number spoof. I'd advise contacting the bank on a number you trust or speaking to them personally.

Anonym2016-04-16 03:47:19

This not a scam number at all! It is HSBC fraud department. They helped me so much one day that i tried to send money overseas and i got frustrated trying to think what went wrong because my transaction was declined. Then i received the call from this number. They asked careful security questions (not the same the i may use in my phone banking for instance) They explained that they wanted to make sure that it was me that i tried to do the transaction and since i confirmed that they also resolved the issue. It is a genuine call that you should receive. Alas to the ignorants.

Anonym2016-04-15 15:49:57

Wow, 300 searches just today, May 1st. They're really going crazy to try and steal money off people. Inform the police and keep up the pressure on them. Let's catch these criminal s*cm and put them behind bars.

Anonym2016-04-14 16:27:07

I called through to HSBC when i got his text. Prior to getting I had been trying to make a transaction online and my card was declined. I called using their usual contact details, not the number on the text and they confirmed they had sent it because some scams had been recognized through the website I was using. They unblocked my card and it is now fine.

Anonym2016-04-08 17:00:21

Similar to the person on 22/9, I found this to be a genuine call but it seemed like an unsolicited scam call. Best thing is to ring HSBC number on back of credit card and talk to someone having gone through the full security check. My card details had been hacked so card was blocked. Fortunately the few fraudulent attempts had been denied by HSBC so far. It did not help that the original phone call was in a strong Indian accent which was pretty hard to understand and I've experienced real scams from India. Suggest that HSBC don't use their overseas call centres to do the fraud protection work, It's bound to appear suspicious.

Anonym2016-04-08 11:19:44

I received a text from 03456081878 on Friday and checked it out online as it didn't seem right to me. Having read everyone's comments on this site I thought it was a scam. I tried to check with HSBC but there was a 45min wait. I've just spoken to HSBC on the 0345 740 4404 number to tell them that I received a text from them and they confirmed that the number was from their fraud department who had blocked my card this afternoon. I'm getting married next month so have been spending in a way that's not usual for me. Is it possible that scammers could also be using the 1878 number above? If in doubt, call HSBC as I did on the official number and they will let you know if there's a problem because in my case there actually was. My card has now been unblocked.

Anonym2016-04-07 23:34:58

Stop telling lies, you stupid criminal wanker. 03456002290 is the number listed on their security centre page, which you should call if you don't recognize a payment and you think someone's got hold of your security details. They can investigate it. Stop trying to mis-inform people with your pathetic little lectures on here, just to try and continue your piss-fart scam, d*ckhead. And don't try the "stop swearing" line again: I'll swear all I like at deceitful, thieving c*nts like you.

Anonym2016-04-07 17:21:51

I bet you did. You've written that message about 100 times over and over on this thread. Do you have no more original ways of trying to dupe people on here?

Anonym2016-04-07 14:58:53

THIS IS A SCAM! they have tried to contact me pretending to be HSBC. however they have given the game away as they contacted me on my works number! and HSBC do not have that number!

Anonym2016-04-07 13:31:33

text saying about fraud- was not legitimate

Anonym2016-04-05 00:07:07

I don't think it needs any explaining about how these scams work. You're a disingenuous liar. Just like all criminals.

Anonym2016-04-03 19:56:55

Just got a text from 'HSBC' saying to contact them in regards to fraud, which is strange as in the past it has always been a phone call. Been on the phone with them and they have confirmed the text was legit. I went through all the usual security side of it and it is still pending. The number on the text was 03456052324 If you get a text saying to call this number then it is 100% HSBC. You can Google the number too which will confirm it.

Anonym2016-04-02 16:57:29

HSBC texted me that there is a fraud. I asked person to verify if he was genuine and he could give a lot of details i cannot see if i login. As second step, i walked into a bank branch to confirm card status and they confirmed its blocked temporary. Guy have me time to withdraw some cash and immediately block the card while i was still on call. He even verified the amount i keyed in for withdrawal. Definitely genuine.

Anonym2016-04-02 14:07:54

Rang me this morning, I missed call so rang back, the went through security questions and told me I had a transaction I wasn't aware of, they temporarily stopped my card and told me to go into branch. When I did, they called the fraud department and they had NO record of speaking to me earlier, card cancelled!

Anonym2016-04-01 02:28:56

You're ignoring the fact that these numbers can be faked/spoofed. A quick Google search will show up plenty of accounts of that happening. Whilst this may sometimes be a genuine HSBC number, it may also be a fake at other times. You not acknowledging that fact, and insisting simply that it's a genuine number, end of, no questions asked, is disingenuous, and more likely to lead to financial problems for people.

Anonym2016-03-31 21:50:20

Genuine number. Unlawful use of card blocked. £7.87p!

Anonym2016-03-30 11:55:36

Here he is again: two more green messages this time, spinning the same bullshit that's been spun a thousand times before. And he still thinks people are going to fall for it. The guy is obviously pretty screwed in the head, spending his entire life writing these bullshit messages, to try and trick people out of money. What a sad specimen.

Anonym2016-03-30 09:56:37

A quick read of the red messages should reassure you that the number is safe. The negative messages are clearly being written by the same person in 95% of cases. He's even carrying on conversations with himself. Goodness knows what his motivation is - I doubt he sincerely believes that the number is fake, since it clearly and demonstrably is not.

Anonym2016-03-29 01:18:37

You're a very angry and disturbed individual, and the fact that lots of posters have rightly pointed out legitimate doubts about this number (though you think it's all the same person, which is even more disturbing) is no excuse for you to simply shout them down without any rebuttal of the points made. It merely makes it look like you're attempting to deceive people into thinking this number is real when it's actually fake.

Anonym2016-03-23 20:34:19

Oh you silly sausage you. DON'T POP INTO YOUR BRANCH, like some paranoid monkey. Don't listen to any of the other messages on here, CALL THE NUMBER BACK IN THE TEXT, it's perfectly safe, as I've said in this and thousands of other green posts on here. Give your postcode and date of birth, that's all. What are you afraid of?

Anonym2016-03-23 19:04:35

03456052324

Anonym2016-03-20 07:53:39

Scam

Anonym2016-03-19 17:18:59

Legit for me. Fraud attempt on my account this afternoon.

Anonym2016-03-16 20:41:38

Got very paranoid reading these comments, so I went on HSBC official twitter, who said this number was an HSBC number. However, I wasn't convinced by that, as they didn't say whether it was a number they contact you on, or you contact them on. So I then contacted HSBC direct through my online account, who got back to me quickly and confirmed there was nothing wrong with my card, nothing suspicious on my account, and that they hadn't texted me.

Anonym2016-03-15 13:11:47

I'm having a massive poo at the minute. No I'm not a robot ! ! Ps it smeells a bit !!!

Anonym2016-03-15 13:10:14

just spoke with them.is it definitely safe! HSBC fraud department .as well and 024865 for those whom received call from this number .my card has been compromised .the issue has been sorted.in few days will receive an new card HSBC .

Anonym2016-03-05 14:46:49

I went on HSBC web chat as soon as I got this text to check if it was real. I typed the exact text to HSBC and they confirmed this is a legitimate number/text and to call the fraud team ASAP. Try it yourself on the HSBC live web chat if you're unsure. Those of you that have been scammed and think this is the scammer: You have been scammed, but this HSBC trying to warn you of it and resolve it, it's their job. Just because I've marked this safe, I'm not the scammer like people are saying, I'm just like the rest of you trying to figure out if this was a legit text, which it was.

Anonym2016-03-04 16:55:40

DO NOT PAY ANY ATTENTION TO ANY OF THE COMMENTS IN GREEN!! THE SCAMMERS THEMSELVES ARE POSTING ON HERE! IT IS 100% A SCAM. DO NOT DO ANYTHING THAT ANYONE ON HERE SUGGESTS EXCEPT IGNORE THESE TEXTS OR CALL THE MAIN HSBC NUMBER: 03457 404 404 (which takes ages to get through on BECAUSE everyone is calling them about these texts!!!.....which are total and utter SCAMS)

Anonym2016-03-02 15:15:14

Fake HSBC number.

Anonym2016-02-28 11:25:17

Had this before, I always tell them that I will call in to the bank, and say sorry but I will not talk on the phone, if genuine they will attach a note to your account. As for Microsoft scams, I tell them I run Linux os on all my pc / laptops so can't have a problem with windows, this stumps them and they will hang up, or as my mum said once "I am sorry my windows are ok they were only fitted a week Ago"

Anonym2016-02-27 23:20:17

Why do you continually come on here writing these pretend safe messages? Don't you think that's very strange behaviour? One message would suffice. The fact that you keep doing it over and over shows that you have another agenda on here.

Anonym2016-02-26 22:11:18

Went into my branch and confirmed it was a fake HSBC number. The criminal had tried to make a large payment using my details. They put me through to their fraud team, whom I spoke to directly, who confirmed that NO TEXT HAD BEEN SENT BY HSBC. Obviously the criminal had sent a text when their original attempt was declined. You may find there has been an attempt to steal money from your card, but the criminals send the follow-up text to try to trick you into thinking it's HSBC.

Anonym2016-02-20 21:16:39

Genuine number, although not published on their website. I phoned HSBC from the number online and asked if this was a genuine number from the text received. It is. Still doesn't hurt to be extra safe and use the number on the back of your card/website.

Anonym2016-02-19 21:21:32

You really do talk a load of nonsense constantly on here. You say that HSBC "doesn't know what the other hand is doing", yet you encourage people to go on HSBC Twitter, as this will "confirm that the number is genuine" - even though you claim that HSBC don't know what they're doing. Or else you lecture people to "go on their website", yet you never say what the number on the website is, and when someone posts the number off their website, you say "not to call any of the numbers you see on this page". You really are not very good at this deception and obfuscation game. No wonder you have to write dozens and dozens of fake safe messages on here to try and convince people that it's always a "genuine" text, you stupid, thick id**t.

Anonym2016-02-17 20:06:36

Thought it was legit after reading the messages on here saying it's safe and genuine. Called the number back and they started asking for card details. I thought better of it and called my personal advisor, he ran some checks with the security centre and couldn't find any issues with my account. Good job I didn't fall for the scammers on here writing the fake safe messages!

Anonym2016-02-17 16:43:19

I have realised where they have got my details from (mobile, landline and bank account name). I used to be with Virgin Media and I used to pay by Direct Debit. Virgin transferred my email addresses to TalkTalk last year (although I had stopped being a customer by then). TalkTalk were seriously hacked last year. So that must be where they got my details from, even though I have never directly been a TalkTalk customer!

Anonym2016-02-16 02:24:49

SCAM... Do Not trust this.. Call the phone number printed on your card if you are worried and want to check

Anonym2016-02-14 04:04:10

IGNORE WHAT THE GREEN MESSAGES SAY, they're written by the criminals to trick you further. No-one would come on a website for suspicious numbers to tell you that it's safe. Even if someone had a genuine call from HSBC on this number, they'd acknowledge that this number is used by criminals. The green safe messages ignore or deny that, or say simply "It's safe", end of, to hide the fact that criminals are faking this number to try to steal people's money.

Anonym2016-02-13 07:43:29

This is a genuine number. I wasn't sure at first so I called the number on the back of my bank card. The bank wanted to verify recent transactions on my account and make sure they had come from me. They told me they had also sent me a letter regarding this. It is definitely genuine but if you are still unsure, as I was after reading some of these comments, then just hang up and call the number on the back of your bank card.

Anonym2016-02-11 17:07:58

Again, you're telling lies. I didn't tell people to ignore "legitimate warnings" as you call them, you stupid id**t. I told them to call the numbers on the website. The only difference being, I listed those numbers, something which you never do. Why do you have a problem with that? And there's no need to lecture me on explaining things: you can't explain anything, as has just been demonstrated.

Anonym2016-02-08 21:10:43

HSBC fraud prevention team. I phoned HSBC myself and they confirmed it was them :)

Anonym2016-02-08 04:40:16

This is a genuine HSBC number. Had a problem with ASDA self service fuel pump and tried to use my card a few times. Immediately received a text from HSBC fraud to call this number. Explained about the problem with using my card and problem was resolved. I to am wary of unexpected texts.

Anonym2016-02-07 11:38:23

From the Guardian newspaper: "The Financial Fraud Bureau ... said criminals are using number spoofing to gain victims’ trust, often by drawing their attention to the number, in a bid to make them believe they are talking to their bank." "The fraudsters call people up out of the blue and pose as bank staff ... to persuade their victim to part with financial and personal details – often on the pretence that fraud has been detected on their account."

Anonym2016-02-07 11:11:01

It's disingenuous to say "it's HSBC fraud line". The number can be spoofed, pin head. And you're simply copying what other people have said in messages, about "going into the branch to check". Stop misleading people, get your information accurate, and get an imagination, if you haven't got anything better to do with your life than write scam messages, you sad little man.

Anonym2016-02-07 07:20:51

No, you are wrong. The number in this text is quite genuine. However, my advice is simply not to take this on trust - why would you take anything on trust where the security of your financial details are concerned? Why should anybody listen to me - or you - on this issue? The best course of action is to ring the number on the back of the card or the website if in doubt. This is just common sense. But telling people to ignore these legitimate warnings from their bank is irresponsible - or is that why you do it? You certainly don't seem to be able to explain how this 'scam' works. As for the thousands of messages - they're on this page for all to see.

Anonym2016-02-07 04:18:20

He seems very excited by the danger messages, thinking that someone is trying to trick people into thinking that this isn't the HSBC fraud number. As explained below, the HSBC fraud number is 03456031832. If you look on the thread for that number, you'll see virtually all the messages are green safe messages. The messages on this thread are all over the place, largely due to his schizophrenic/psychotic paranoia that the red dangerous messages are the same person somehow attacking him, pretending to be different posters and trying to trick people. I really would advise you get some help quick. Your sicko obsession over this number and the red dangerous messages is becoming acute.

Anonym2016-02-05 06:24:12

Called confirming my card had been swizzed - been used yesterday

Anonym2016-02-04 08:08:39

This number isn't on the HSBC website, so the scammer below is obviously telling lies. Can you direct us to the page which gives out this number, Mr. Scammer?

Anonym2016-02-02 15:53:56

HSBC

Anonym2016-01-28 00:07:59

was hsbc fraud team Called the bank and then they confirmed it was the fraud team and put me through

Anonym2016-01-23 14:55:40

Went into my branch and confirmed it is a real HSBC number Minutes before the text I had made a large purchase on my HSBC credit card on a site I never used before and they wanted to check it was me. I must admit its a stupid situation where you have to give the guys personal info to verify who you are before they can tell you what it is about. I would suggest anyone who gets a text ring the number on their card and asks to be transferred to fraud prevention This is however a genuine HSBC number my branch confirmed it and when I did give them the details they had all my details to hand

Anonym2016-01-22 16:40:22

I had a text message from somone purporting to be HSBC Fraud saying "Please urgently call Fraud Prevention on 03456081878 from UK or intl+441470697094 24x7 quoting CD.This is not a marketing text . Do not reply by SMS. I rang the number fully aware that it could be a scam. An asian sounding woman answered HSBC I said you have sent me a text she immediately asked for what account number did it relate. I said I had not got the details with me. As I am not going to give my account details to anyone. I said can you not get it from my name, she said I don't know, what is you name, I gave her a name and a post code, she came back with we cannot do it that way, Call us back later with your account details. Yeah, like I am going to do that. I cannot find who to report it to at HSBC.

Anonym2016-01-21 16:34:56

I read the comments on here and, being very worried, called the fraud department on their usual number, from a DIFFERENT PHONE, as scammers can take control of your phone. They hadn't contacted me. Clearly a scam.

Anonym2016-01-20 15:38:03

Called me this morning, I phoned the HSBC number on the back of my card in the evening, legitimate fraud case but never give out you details without phoning HSBC yourself.

Anonym2016-01-20 03:34:34

The stupid criminal pr*ck is now working overtime to think of some reason that you shouldn't call those particular numbers listed on their website, which he'll then write in yet another deceitful, lying message to try and trick you. Just watch.

Anonym2016-01-19 07:23:49

This is a fraud number! I received a voice message on my office number which played a recorded message for 52 seconds asking me to call back at 03456081878 and quote reference number CD. I called back and it all sounded like genuine HSBC call center HOWEVER - I don't have any HSBC account!!! The call center lady asked for my account number etc first and when I told her that I don't have an HSBC account she asked to just ignore the call I received.

Anonym2016-01-16 09:24:26

To anybody that's unsure - the rantings of this guy should now be proof enough that he doesn't have a clue - not to mention that he can't provide an answer as to why this number is still active after THREE YEARS (!), nor why this very site says the number is genuine and belongs to HSBC. Just like he can't stop posting two messages at once, to make it look like he's actually two people. Tragic.

Anonym2016-01-12 10:54:04

Legitimately, I got an sms through with this number. I called the number on the back of my bank statement and quoted this message. My card was actually blocked due to a recent transaction I had made. They asked me if I had made this transaction then unblocked my card. IF YOU GET ANY MESSAGE THROUGH ABOUT FRAUD PREVENTION THEN RING YOUR BANK DIRECT TO CHECK IF IT IS LEGIT. SKIP THE MIDDLE MAN WHICH IS THIS NUMBER AND RING THEM DIRECT.

Anonym2016-01-10 21:29:48

Supposedly HSBC fraud department? I don't have an account with HSBC. Called my real bank and they said this was a total scam and they'd never send texts from a number like this to warn of fraud anyway.

Anonym2016-01-07 08:52:28

HSBC Bank Plc. Got a text message about fraud and to quote D1. Didn't believe it at first, rang the number and got a lady who spoke too quickly to hear so left it. Got a voicemail a couple of days later from an Indian sounding man. Music was muffled and sounded unprofessional so rang HSBC and couldn't get through security even though details were correct. Then one of my payments didn't go through. Went into my local branch to check and they said my card had been cloned and they were trying to get me to go into the bank in person. All sorted now but showed her the text and she said it's definitely HSBC.

Anonym2016-01-04 19:06:56

And for the record, yes, the numbers you posted (e.g. 0345 600 7010 for lost and stolen cards) are perfectly correct, and they are the numbers that I would recommend that people ring if they get one of these messages. Advising people to go to the website is simply telling them to get those numbers 'from the horses mouth' and not from an anonymous person on the internet, just in case. In this case, you were being perfectly honest, but it's always a good idea to check. That doesn't change the legitimacy of these text warnings, which have always been legitimate for me.

Anonym2016-01-04 07:14:29

I've contacted the police about this number. I got a text but HSBC didn't send it, though there was an attempt to make a transaction with my card details. I presume my details were stolen in the Talk Talk hack last year. Criminals have tried to make a payment, then when that didn't work, sent a false text spoofing an HSBC number. Call either their customer services number on 03456404404, the number for suspicious transactions on 03456002290, or credit card problems on 03456007010. They'll be able to help you.

Anonym2016-01-02 03:16:25

Hmmm. Called HSBC after feeling very suspicious about the text and also a follow-up voicemail message. I also read this page by googling the phone number the text was sent from. I called HSBC expecting them to tell me it was a fraud, but it was a genuine message from them. I had spend £400 on a tent (bought from the Netherlands), which triggered the fraud prevention action. Although I have marked this number as safe, my advice is not to listen to me or anyone else on the anonymous 'net - if you have the slightest suspicion that you are being scammed, call HSBC using the number on their website (and NOT any other number, e.g. numbers you see on this page or in a text).

Anonym2016-01-01 19:19:00

Conmen are targeting bank customers with a terrifying telephone scam only previously seen in the U.S. This latest deception is known as ‘number spoofing’ because crooks call customers using a phone number which mimics that of their bank.They do this using a device which can copy any number — even if the one they are calling from is entirely different. So, when a victim receives a call on their mobile, or home phone if they have one which has a screen showing incoming call details, the number of their bank will flash up on the display.

Anonym2016-01-01 18:14:53

I posted below (beginning 'This is HSBC. I...'). Because of the volume of RED comments below I contacted HSBC directly to double-check I hadn't been tricked. They confirmed that the number was legitimate. However, I would never take the word of a random on a website, so please just contact HSBC directly if you are worried. I think it is possible to make it look as if you are calling from a different number, so if someone calls you they could pretend to be calling on 03456081878 so as to trick you into thinking they're from HSBC, but actually they're calling from a different number. If in doubt, don't asnwer their call, but certainly if YOU call the number it is fine. You can't be redirected to a scammer when calling this number, unless they have physically tapped your phone line...

Anonym2016-01-01 06:29:07

The criminal gives himself away when he starts moralizing about swearing. A legitimate poster would understand that this number gets spoofed and some people fall for it and have their money stolen by criminal c*nts like him, and rightly get very, very angry about it. He's just using it to look all high and mighty to try to give his lying posts more legitimacy. What a pathetic animal.

Anonym2015-12-30 08:00:53

The number is genuine. I received a missed call, and a text asking me to phone the number urgently. I was suspicious and called HSBC customer services who confirmed that their fraud prevention team had tried to contact me, and who transferred me to them.

Anonym2015-12-26 08:42:48

Legit HSBC Fraud Protection. Received a phone call from this number while I was trying to pay for something online but continually getting declined. Was unable to pick up when they rang so rang HSBC's main number - their lines were too busy, rang this number instead and got straight through. Asked for sort code, account number, TELEPHONE security info (so not online security info), d.o.b. etc.. Was able to give me information about my recent transactions and was a very similar experience to when I have called HSBC fraud protection in the past.

Anonym2015-12-25 10:55:30

Like I said, I've been called a few times by this number, didn't answer, checked my account, and there were no problems with it. Take from that what you will. I received a text from 03456031832, called it back, I confirmed a transaction I'd made and they unblocked my card. I would suggest that this number is being faked some of the time at least, given that there are so many red flags for it, and I received calls from it but it turned out there was no suspicious activity on my account. That's why you're a bloody id**t for telling people it's "safe", end of, and messing the board up with your incessant, paranoid bullshit. If anyone is going to cause people financial difficulty, it's you.

Anonym2015-12-25 04:58:15

You have a strange habit of seeing your own warped character traits in others. I have only posted about seven messages in this thread, all of the others are from different people. Just because you're the only one posting negative messages, there are hundreds posting positive ones. I post purely so that people are not misled by you into getting into money trouble. Address the points: How is this number still active? BT would have shut it down after three years. Second: Why does this site say it's genuine and belongs to HSBC in a big graphic at the top of the page? Answer, or simply go away and play on the Daily Mail comments section - it's ideal for people like you.

Anonym2015-12-24 05:56:15

Lost your tongue have you you monkey? What next, will you be saying how funny it is that people are on here getting angry and swearing? 200 more searches on this number just this morning. Haven't you got a life, you sad c***?

Anonym2015-12-24 03:19:08

I had a missed call and answer message from this number. I couldn't understand the male in the first part of the message and then an automated message kicked in. Called HSBC who confirmed both the text and call were not legitimate! DO NOT CALL. Go through the proper HSBC call centre.

Anonym2015-12-24 00:37:24

The numbers listed on the HSBC website (on the "Report a problem" page) are 03457404404 (customer services), 03456002290 (unrecognized payment), and 03456007070 (lost or stolen card). I would call those numbers to check whether there are any problems with your account, and to find out whether they contacted you or not. Or else speak to your personal advisor at your branch. Suspicious transactions are usually declined by HSBC anyway, so it's not as if you have to call them back straight away. Clearly the safe messages on here are from a scammer, as they write the same deceitful nonsense in every post.

Anonym2015-12-21 22:29:52

Beware it is fraud. Call proper HSBC number. I was about to be robbed.

Anonym2015-12-21 14:55:11

Absolute load of f**king lies, the "safe" message below. It's so obviously written by the criminal, with the same f**king bullshit statements we see on here over and over again like "the card had been cloned", "they ask you for your sort code, dob, 2 digits". Now the piece de resistance: the "Indian call centER" - with an American spelling! Not in league with the scammers!! LOL. What a f**king muppet.

Anonym2015-12-20 21:36:21

Had a missed call from this number, called HSBC using their main number and they confirmed that this is their fraud department who needed to speak to me.

Anonym2015-12-18 20:04:06

HSBC Fraud team. 100% real. Recently been hacked and they've sorted it all.

Anonym2015-12-18 05:33:22

Yes this was genuine but if in doubt, ring the customer services number on their website, they will verify it and send you through to the right department - that's what I did!

Anonym2015-12-17 08:06:47

I had the same text today, so phoned the number on the back of my card, waited a while until i was put through... eventually they passed me through to the fruad department and said they suspsected a couple of suspiscious transactsions... they reeled off 4-5 transactions that had been made within the last 48 hours to which i aknowledged that i made them. They said it was just a routine check up have a nice day etc. As far as numbers go when received from texts etc i always treat them as suspicious but thats just me :). Just ring them from the number on the back of your card, or a number direct from the official website.. you cant go wrong then.

Anonym2015-12-17 01:15:17

Someone called saying they were from HSBC asked for me by name. I was asked for security details. I asked which HSBC account it was related to. I do have an HSBC account but for business and this was a Saturday afternoon. They refused to give the details and told me to ring the bank and put the phone down abruptly, I checked with HSBC and there was NO query on my account and no phone calls to me. In my view this was a SCAM.

Anonym2015-12-16 16:19:33

This number is a scam, beware! This is not from HSBC. For legitimate numbers for HSBC, check HSBC's website and only call numbers posted on there. Never call a number from a text or email, only use a verified number to check your accounts are okay if you're concerned.

Anonym2015-12-14 11:44:00

"Was genuine in my case". LOL, so easy to make him change his tune when he's been rumbled. Then he continues on with the same old lies about "calling HSBC on a different number", to try and trick people into thinking this number is always genuine. Must try harder I'm afraid pal.

Anonym2015-12-13 14:33:25

Received a voicemail telling me that HSBC needed to get in touch with me about fraudulent activity on my card. But I don't have any account with HSBC and never have done. Phoned my actual bank and had them check that nothing was up with my cards and they advised to ignore any attempts from this number to get in contact with me as they would most likely reverse charge the call to get money out of me.

Anonym2015-12-13 14:09:15

I received two 'urgent' texts today from this number 03456081878 claiming to be HSBC. I thought it was a fraud but rang the number anyway. They immediatley wanted my sort code and account number and I could hardly understand the accent, sounded Indian. I told them to p!!! off, must think I am ignorant. Be warned scammers!!

Anonym2015-12-13 11:47:06

Hsbc fraud department . absolutely safe and i feel sorry for the people that they are unable to understand that a person can have an Indian accent and work in a call center either here in UK or overseas where many of our Banks have call centers

Anonym2015-12-09 18:22:09

This was HSBC Debit Card Fraud team. I received a text asking me to call the number. I have just contacted HSBC customer services to check (as I couldn't find it online on their website) and they confirmed that this was genuine. The text came around 30 seconds after an online transaction was declined.

Anonym2015-12-04 03:09:45

I post here because I know for an absolute fact that the number is legit, and people shouldn't be misled by brainless trolls like you. There can be financial consequences to ignoring these warnings. The idea of criminals 'faking' this number is absurd with no basis in reality whatsoever. As for the graphic at the top, it has clearly been specifically added by the site administrators, it is not automatic due to the safe comments.

Anonym2015-12-04 00:53:42

Suspicious Nigerian woman. Saying it was HSBC and that they had picked up on fraudulent activity with bank details. She tried to get further personal information from me and I said I'd rather call HSBC myself. She rather believably advised to call the number on the flip side of my card. Guess what?! My suspicions were right. HSBC had NOT tried to call me. Always call your bank yourself and NEVER give personal details to anyone over the phone.

Anonym2015-12-02 09:33:00

All the safe and neutral messages repeat the same bullshit over and over again, which shows it's a scam. I got a text from this number and called the HSBC hotline for suspicious transactions on 03456002290. They couldn't find any problems on my account, nor was there any prior contact from them. I also checked with my branch directly and they said the same thing. If that's not a scam, I don't know what is.

Anonym2015-12-01 23:44:45

SCAM!!! A lady called and texted saying she was from the fraud team, sounded dodgy so called the official HSBC number from their website and they said no one was trying to contact me!!!

Anonym2015-11-30 03:20:57

Was left a voicemail by a bloke with a distinctive Indian accent, shortly after I received a text message asking me to return their call immediately- When I did the same person answered the phone, when mentioned that he was the same person he quickly stated that he definitely was not. The first question I was asked was to confirm my S/C and account number! Why would a legitimate bank do that?.... AVOID!

Anonym2015-11-26 16:39:42

Take no notice of the person below, either they don't know what they're talking about, or they're a scammer trying to trick people. The number wasn't genuine in my case. I received the text asking to call them. I contacted HSBC security centre (not the "fraud prevention team" - the person below is making stuff up) and they confirmed that there were no problems with my account.

Anonym2015-11-24 12:47:59

According to Financial Fraud Action UK (FFA UK) criminals are using spoof text messages which appear to be sent from their victim’s bank in a bid to steal personal or financial information. The scam text messages claim that there has been fraud on the recipient's account or that the account details need to be updated. The texts encourage people to call a number or visit a website, often claiming the matter is urgent. However the telephone number or website is actually controlled by the fraudster, enabling them to steal security details which can be used to access the victim’s bank account and steal money.

Anonym2015-11-20 08:40:22

Nobody said that the fact that it's an Indian representative means that they're criminals, fraudster etc. you d*ckhead. The fact is that Indians like yourself are trying to steal people's money. Stop misrepresenting people and playing the race card, you scamming little shit.

Anonym2015-11-19 00:01:25

I received the same text message as everyone else. Rather than call the number in the text back and speak to the criminals directly and run the risk of having money stolen, I contacted HSBC on 03456002290. They checked and found that someone had tried to make a payment using my card details, but HSBC hadn't sent the text. They said it was likely that the criminal had sent the text as a follow up attempt to steal money off my card. HSBC are conducting investigations into this and I've contacted the police as well.

Anonym2015-11-18 13:47:24

I read the comments and called HSBC. It's not the real HSBC number, it's a spoof

Anonym2015-11-18 06:21:17

This is genuine HSBC india fraud department. They will ask for you account no, sort code, name, DOB and postcode. then they will confirm transations with you. They have access to all your latest transactions that haven't appeared on your account yet.

Anonym2015-11-18 06:09:46

No matter what you read about this being legit, the fact is that it is not. That’s the fact of this matter. This is a scam. Call HSBC direct through their website if you need to check.

Anonym2015-11-17 20:13:02

I went to my bank in person, this is a fraud

Anonym2015-11-13 01:23:10

If its not a scam, why are HBSC calling twice, quoting my name and street address in one call and my wifes name and street address in a second when we dont bank with them? My guess is that as its an 03456 number (costing between 10 and 45p/min) they will keep you on hold for ages (making a a fwq quid) then get you to confirm some personal details then can use to defraud elsewhere. HSBC has a secure messaging system online like my bank and will ask you to contact the main CS number amd put you through to fraud team if genuine.

Anonym2015-11-11 23:11:46

HSBC fraud detection, after I had bought something online from a non-UK website

Anonym2015-11-11 22:55:04

THIS IS NOT A SCAM AT ALL. I received a text yesterday requesting I call this number. After the usual security checks, the guy advised of a transaction that had been flagged as suspicious, as well as listing several legitimate transactions. I only became a bit wary as the guy I spoke to seemed a bit little bit unprofessional, but that's maybe down to training (I work for HSBC, so I know what it's like!) Anyway, I called the usual Telephone Banking number afterwards, just to put my mind at rest and they confirmed that a transaction had been flagged as suspect and that the number in the text is a valid HSBC Fraud Dept number. Not sure why so many people are jumping to conclusions here and saying this is the scammers themselves. It isn't. They really aren't that clever.

Anonym2015-11-11 16:16:31

No, all I've ever said is that this number is safe to call if you get a text. This is absolutely correct. This is a genuine number - as genuine as ANY phone number that you could ever call. So, you've finally had to admit defeat, and from now on you'll have to stop firing abuse at anybody that disagrees with you. I'm so glad you've been made to look like a fool. Goodbye.

Anonym2015-11-10 23:43:43

I received a text from 03456081878 and was also asked to phone HSBC back quoting 'cd'. I first Googled this number and issue and found this website. However, the comments varied in opinion so much so that I just phoned BSBC back anyway, not on the number given in the text, but on the usual helpline number. HSBC does send texts! I am grateful for their prompt service - someone did indeed try to make a purchase from my card, but of course I was also suspicious at first because of the strange text and it irks me that I have to phone them. Don't ignore the text because of bad advice! But, if you really don't trust the text just phone the normal helpline number or numbers given on the back of your card - just act on it somehow!

Anonym2015-11-10 15:45:41

Legitimate number I called HSBC customer services number - 03457 404 404 to check. information on their website - They Advised me a legitimate case, read out my transactions which were correct and there was an attempt to use my card in the US today.

Anonym2015-11-09 12:22:47

Here we go again. The silly little no-life muppet is posting lying, scamming messages on a Sunday now as well. Nothing better to do on a Sunday have you? Very funny to see him having a nervous breakdown on here, desperately trying to trick people with such pathetic messages, now that he's been rumbled. Besides writing the same old bullshit about "this is genuine", "call the number", "you'll be asked security questions" and all that crap, now the silly little tosser is trying to make out they're from HSBC - "please call US". What a desperate, pathetic muppet!

Anonym2015-11-05 22:26:17

Anyone suspicious about the legitimacy of who is phoning will be told to look at the number printed on the back of the debit card issued by their bank. This will match the one showing on the phone. The caller often knows other details about the victim — typically their full name and address, date of birth and, occasionally, the last four digits of their debit card. In a cruel trick, anyone who becomes suspicious of the phone call is told to ring their bank or the police. But what they don’t know is that the criminals can stay on the line, as it is left open after the initial call. So the victim thinks they have dialled a legitimate organisation — but are really still speaking to the conmen.

Anonym2015-11-05 12:59:37

HSBC - whether or not you believe this is irrelevant. I too was cautious, I called the general HSBC line and was put through to their Fraud department. Turns out they HAD sent me a text message and they have had to block my bank card. So if you get a message like this, call your bank on their main number (to be safe) but don't ignore - otherwise you can try to use your card but it probably won't work...

Anonym2015-11-04 10:44:26

Received text telling me to call this number yesterday. Thank you to everybody taking the trouble to tackle this scam here. Checked my account online on and off all day and no sign of any suspicious transactions and no message in the message centre. No contact from HSBC through other channels. If you go back a few pages you will see somebody saying they don't even bank with HSBC, these messages are sent out at random. Also a few pages back you will see that the scammer is quite rude until they realise that being rude on here doesn't work. By all means contact your bank through your usual channel, don't call the number in the text, I am happy that this is a scam.

Anonym2015-11-01 22:55:57

I'v got the number this morning. I confirmed it's valid by contacting hsbc directly.

Anonym2015-10-30 05:04:01

Scammers pretending to be HSBC

Anonym2015-10-25 11:43:28

Have been called a few times by this number. No messages have been left, and HSBC haven't reported any fraudulent activity on my card, or any other problems with my account. I'd suggest that claims in the comments below about it being some sort of "fraud hotline" are false and are being written by scammers, as a way of duping people into giving away personal information.

Anonym2015-10-25 06:08:19

A genuine number. I first received a call but purposely missed it as I didn't know the number and I always seem to get spam calls! I then got a text asking me to urgently call them. 2 days later I was going to take out some money but I couldn't, so I called them on the official customer service number on the back of my card. I asked, and they said the number was genuine. I still don't understand why they cancel peoples cards?! I only took out £30 recently, so it wasn't as if it was suspicious, I could understand if it was hundreds! Sigh. Waiting for a new card in the post now.

Anonym2015-10-24 22:28:03

Another lying, fake green message from the criminal s*cm, repeating the same disingenuous lies that the he's been writing over and over on this thread, going back dozens of pages. If you haven't cottoned on yet to what his game is on here, you deserve to have all of your money stolen by him.

Anonym2015-10-23 07:06:54

Indeed. Over 100 searches on this number in the last two hours, far more than this morning, then as if by magic, another safe message appears. Take no notice of this person, go into your HSBC bank yourself in person, or call the number for suspicious transactions on 03456002290. Ignore the criminal writing the false safe messages.

Anonym2015-10-22 19:57:47

We are reputable and accredited private loan lender, We offer all types of loan with 3% interest rate and no credit check. We do also offer refinancing home loans, the minimum and maximum amount we loan out is 2,000.00 Dollars to 2,000,000.00 Dollars, Contact us to apply and for more info at: Website: www.cfreeloan6.wix.com/cfreeloan Facebook Page: www.facebook.com/cfreeloan6 Email: cfreeloan@hotmail.com Phone: +1 856 517 0068

Anonym2015-10-21 00:22:03

Yes this is the HSBC

Anonym2015-10-19 18:01:01

What did I tell you? More disingenuous and fake messages. The header says it all: this is an HSBC number but it can be spoofed, by scammers pretending to be HSBC. Given the huge amount of searches for this number, and the widely varying reports on it, treat it with the utmost caution. Contact the bank directly by your usual method for advice. This is what I did (online chat) and they reported no problems.

Anonym2015-10-17 23:30:05

Yeah this is legit HSBC due to them locking my cards. I was sceptical when they asked for my sortcode/bank number but I were happy for me to call back or recommend I go through the main number. Gave them the details and they released my cards. Why they locked them is another question.

Anonym2015-10-17 02:56:48

This is Hsbc fraud team not a scam!! Rang number on the back of my bank card and they verified the number.

Anonym2015-10-14 15:09:43

Oh you poor thing! Of course you're not the scammer. You're just an innocent person coming on here over and over again, posting variations on the same theme, desperately trying to tell everyone that this is a legitimate HSBC number, despite the fact that HSBC website warns that fraudsters can use "number spoofing" to falsify the telephone number to show as a genuine bank number. Therefore all your waffle about checking the number with HSBC is misleading: HSBC will say it's a legitimate number, but scammers can fake the number to make it look like HSBC. STOP TRYING TO MISLEAD PEOPLE. It makes you like a scammer.

Anonym2015-10-14 07:52:47

All green comments are lies. I checked with my manager and he told me so. There were no problems with my account. What a sad individual it is that constantly writes these false messages on here. Must be some sort of psychopathic tendency that makes someone want to do such a thing.

Anonym2015-10-11 19:20:22

I got a text from HSBCFraud two days ago stating: "Please urgently call Fraud Prevention on 03456081878 from UK or intl +441470697094 24X7 quoting **. This is not a marketing text. Do not reply by SMS." I thought it was a phishing text and ignored it. Today I received a missed call from the same number. So I called HSBC Customer Service (number on website) who confirmed that the Fraud department had been trying to get in touch with me. Turns out it was nothing, just an attempted online payment which had flagged something and they had blocked my card for large transactions. I don't know why so many people are writing on here that it is a scam. If in doubt I would suggest you err on the side of caution and check it out. It can't hurt to call your bank.

Anonym2015-10-10 05:37:41

HSBC have just advised me that the 03456081878 is a genuine number. My card has also been cloned and now thankfully cancelled and a new one on its way. I didn't trust the number so rang the number on my card first but had to wait 20 mins plus. So the shouty sweary caps lock addicts need to call hsbc direct don't they children?

Anonym2015-10-07 05:33:05

This is HSBC fraud prevention - I had a text message and was suspicious so I logged into my online account and opened up webchat to confirm the telephone number. I then called and everything was sorted out very quickly.

Anonym2015-10-04 20:37:26

I bank with HSBC and have had to use the fraud prevention team to cancel card. I still remember tel.no 03457 404 404. They ask no details bar acc.no and sort code. Do not give any more details than that plz.

Anonym2015-10-04 07:56:00

Oh dear, he's lost it. Now he's reduced to spitting out words, shouting them in capital letters. And no, there's no such thing as "HSBC Fraud Department", as has been pointed out many times.

Anonym2015-10-03 20:56:26

I had about £3,000 stolen from my account after giving my details to these scammers, thinking that I was speaking to the bank.

Anonym2015-10-01 18:35:17

This is a legitimate text and phone number. I received the text and rang them and then double checked by calling the number on the back of my card. No need to worry :)

Anonym2015-10-01 17:22:11

I got this text, so obviously rang a number from the (logged in section of) the HSBC website. It turned out to be that it was the credit card fraud detection people, unhappy because I'd spent money (on several websites where I had previously spent money!) However, you'd have to be an id**t to just believe me: it is definitely safer, and only takes a wee bit longer, to ring a verifiably safe official number, and then get put through to the right department if it is legitimate.

Anonym2015-09-23 02:03:42

I had two calls from this number saying was HSBC Fraud Squad. Called and seemed to right, but then was waiting a long time to get through to team so hung up. Called back on HSBC customer service number (on back of card) and was then put through to fraud team - it had been from them in the first place. They just leave this, and other numbers, so you can get through direct to them, a 24-hour number. It is genuine - but as the warning at the top of the page says, all numbers can be spoofed, hence the problem some other people seem to have had.

Anonym2015-09-21 13:32:10

I like the way Nobby Nob-rash writes messages saying that the number is legitimate, but gives it a dangerous coding. What an utterly stupid asshole. Does he really think he's going to trick people like that? I must say, he's a very disturbed individual, to come on here writing hundreds and hundreds of fake message. Get help quick.

Anonym2015-09-21 12:54:01

The text appears to be the exact replica of a text which HSBC printed on their Facebook page, in reply to someone querying whether the number was a legitimate HSBC number (which it is). I contacted the HSBC "fraud" number and they hadn't sent the text, but an attempt had been made to make a payment using my card details. It seems that the fraudsters try to make an illegal payment, then send a text spoofing an HSBC number. Be very careful with this number. Anyone who simply says this is legitimate, and denies the possibility that it's a scam, is obviously the criminal themselves trying to deceive you some more.

Anonym2015-09-21 10:41:41

My dad had a call from this number. They were trying to get hold of his bank account details. This was a scam!! Beware the fake reviews on here published by the scammers. Do not give out your personal information!

Anonym2015-09-21 06:09:24

checked with HSBC , looks like fraud

Anonym2015-09-21 01:33:04

I'd call the HSBC security centre, 03456002290, or customer services, 03457404404, and speak to them about it. Or else speak to your branch directly, or get in touch with your usual contact at the bank, on your usual number or email.

Anonym2015-09-18 23:45:49

Well done for informing the police. I'd advise everyone who receives these fake texts and voicemails to do the same, that way the police can work together to catch these criminals and lock them up. 71,000 searches on this number. Says it all.

Anonym2015-09-18 08:23:09

What are you going on about "defeat" for? I didn't realize this was some sort of contest. All I did was explain my experience of receiving calls from this number but there being no problems on my account, but having legitimate texts from another number, and warning people to take extra care with this number. You had a week-long nervous breakdown about that, accusing me of compromising people's finances, posting hundreds of messages on here, and various other insane ramblings. You've repeatedly said it's a legitimate number, end of, which is clearly not the case. You've also ruined this board with your incessant rantings. I suggest you go on an anger management course and get some kind of therapy to help you with your inferiority complex. Do everyone a favour and get lost.

Anonym2015-09-17 17:19:02

Had a text asking me to call HSBC. I checked with HSBC Twitter who "said" it was an HSBC number. I then called the security centre as stated on their website (03456002290). They found that someone had attempted to make a payment using my card details, however, HSBC didn't send me a text. Obviously the criminals have tried to steal money from my account, then sent a text faking an HSBC number, hoping that I call back the number in the text and give them my security details, and they can steal my money that way instead. HSBC have cancelled my card and are sending a new one.

Anonym2015-09-17 07:08:23

04/04/2016: That really is very poor English. Is this the standard of English education in your country? You really do need to work harder on that if you're going to write convincing scam safe messages on here, and not just look like some scammer from some third-world country. People can see right through you.

Anonym2015-09-16 09:54:00

HSBC Fraud Prevention Department. ANSWER! If you don't have an account with HSBC then still answer, ask them why they're calling, someone may be using your name for things!

Anonym2015-09-11 19:29:20

My wife just received a call today around 18:30 24/01/2018 asking for ID & passport ,, she ask they to text back ,, as they did "Please urgently call Fraud Prevention on 03456081878 from UK or intl +441470697094 24X7 quoting reference CD. This is not a marketing text. Do not reply by SMS" I do want to to call back .. let see whats happen in a couple of days

Anonym2015-09-09 18:17:21

Got called by this number when trying to make a verified by visa transaction. Hung up only to receive an HSBC text to call back. Called back and resolved the 'issue' which basically involved them checking it was me. Thought it was really fishy as I wasn't sure what the actual issue was. Called up on the official HSBC customer service number and they said their logs read that I had been called by a real HSBC number and that the issue has since been resolved.

Anonym2015-09-09 06:15:59

HSBC Fraud Prevention. Called me, I missed it, text & left a voicemail to call them back. I am always suspicious of things like this so I logged onto my online banking & spoke to an agent on there that said the call was genuine. Called the number back & it was because I tried to use my card on a website that kept saying the wrong details had been entered & they also confirmed earlier purchases I made in the day. Card unblocked (which I wouldn't have known it was until I used it next I suppose) & that was that. Glad I had the online option to verify it though.

Anonym2015-09-08 11:23:50

Though t i would check seems to be mixed reviews here, went to use my card for Monzo and it declined it got a text within one minute called them back, told me my card number and transactions. all good

Anonym2015-09-04 03:22:33

I think it was genuine, because I called the bank (the no on their website) and they confirmed that my account was blocked because of a payment declined. However, I never call the numbers in the messages - always call the bank directly.

Anonym2015-08-31 23:27:47

This is actually legit. I was shocked. Got a missed call and a text, but I'm not an id**t so rung the normal hsbc line who did everything normally and then checked and they had been trying to contact to make sure i did book a flight.

Anonym2015-08-24 22:25:58

I contacted 03456002290 and they were very helpful. They confirmed that an attempt had been made to steal money from my account, but they hadn't sent the text. Obviously the criminals had tried to make an illegal payment using my details, then sent a follow-up text to continue the attempt to steal money off me. They cancelled my card and sent a new one out, so the criminal won't be making any more attempts to steal money off me.

Anonym2015-08-23 14:04:53

Haven't you got anything better to do than write fake green safe messages every day? You've already made a complete fool of yourself on here, telling lies about people, contradicting yourself at every turn. And you expect people to believe that your green safe messages are real. You've sown great amounts of confusion for people out there with your inaccurate, lying posts. And we all know why that is.

Anonym2015-08-20 06:47:50

HSBC website warns that fraudsters can use "call spoofing" to falsify the telephone number to show as a genuine bank number. Do not call the bank number on the phone or the back of your card, as it will connect to the criminals, not the bank. The Financial Fraud Bureau also warns that criminals are using spoof numbers to gain the victim's trust, drawing attention to the number to make the victim believe they're talking to the bank. If you Google the numbers, you'll find that they are genuine HSBC numbers, but scammers spoof them to trick you into thinking it's HSBC.

Anonym2015-08-19 01:15:43

WOW, three fake messages on a Saturday from the criminal. Must be getting desperate. What a pathetic individual.

Anonym2015-08-16 21:29:49

Read all the posts here and was convinced this was a scam, decided to call HSBC on their real number 03457 404 404 and it was genuine (apparently i was trying to book an addison lee taxi through the app and that didn't go through). So it's not actually a scam, it's worth calling the genuine HSBC number just to be safe. No harm done there if you don't trust the number that called you!

Anonym2015-08-15 20:53:08

Got the text saying "Please call HSBC Fraud Prevention..." I called HSBC on the number I always call them on if there are any problems on my card, 03456002290, as listed on their website. It turned out that HSBC hadn't contacted me, though they found an attempt to steal money from my account, made just before I received the text. So it was probably the criminal making a follow-up text after their attempt to steal money off me failed.

Anonym2015-08-15 17:58:01

Dodgyblack man f*ck off..this is a scam

Anonym2015-08-08 15:44:56

I got a text from this number. I checked my online account and there were no problems highlighted. I messaged the operator on there who looked into it for me, they mailed me back and couldn't find any issues. I agree with the comments below, these green safe messages are fake and are likely the scammer, or some very sad person with nothing better to do. Always check directly with your bank. Just watch, another couple of safe messages will magically appear again.

Anonym2015-08-07 19:39:39

HSBC Twitter say they're aware of these scams. Advice is to call customer services, 03457404404.

Anonym2015-08-05 19:56:27

03456081878 is a genuine HSBC fraud number. If you are ever unsure you should either go to HSBC live chat (and they will verify the number for you or tell you it is fraudulent) or you can call HSBC on their generic number which is 03457 404404. You should not ignore this text message as it will be urgent.

Anonym2015-08-05 13:28:25

I’ve called to the 03457 404 404 and they are confirmed that the number in question was legit.

Anonym2015-08-05 08:32:48

This is a genuine number. we called HSBC back on the number on their website though just in case and confirmed that my sons card details had been used to spend 300quid on gambling. We are grateful for this number and that they recognised fraud. If in doubt call HSBC from the website directly and yes you will speak to an Indian representative, that does not mean they are 'criminals', 'fraudsters', and all the other unnecessary names as below.... that is their job, and they are very helpful.

Anonym2015-08-01 22:01:38

DO NOT LISTEN TO THE GREEN MESSAGES, THEY'RE WRITTEN BY THE CRIMINALS. I got a text from this number, claiming to be HSBC. I was going to call the number on the back of the card, like the id**t below "advises", then noticed it was the same as the one in the text. So I called the security centre number on their website on 03456002290. They were very helpful, found there'd been an attempt to steal money from my account, but HSBC hadn't sent the text (they usually call you). The text was obviously sent by the criminals to try and steal money that way. They're sending a new card out, so it's all sorted.

Anonym2015-07-28 12:27:05

HSBC Fraud team. My card was declined twice in a shop and the next morning this number called me. I was unable to talk so they sent a text with this number asking to call back. I called back and they gave me details of the transaction that had been declined. I confirmed it was indeed me who attempted this transaction and so they confirmed my card had been unlocked. I then panicked it could be a scam after reading comments on here so I called the number on the back of my card. They were able to confirm everything and had records of the previous conversation. Keeping an eye on my account but I'm more assured this is genuine having spoken to the main HSBC online banking team.

Anonym2015-07-26 11:50:32

Hi got this in a text and a phone call. Checked my account nothing wrong there and cards all working. Phoned HSBC on their fraud line. HSBC DID NOT CALL ME. The chap in green is obviously working for a scam unit. Take Care Gemma

Anonym2015-07-24 14:06:41

Phone call out of the blue, no text. Simply asked for sort code and account number without giving any reason why. Sounds like a car crash ambulance chaser. Refused to give requested info. Tried number on card but advised "experiencing 25 minute delays to answer calls". Alternative is to go into branch but of course branch has no staff!

Anonym2015-07-22 09:38:52

I received this text 25/5/16, clicked the link to call the number off the text (like a muppet) and got an unprofessional sounding indian lady with what sounded like kids in the background. Instantly suspicious, I got even more worried when they immediately asked for Acc# and Sort Code. Hving only done this with First Direct a few days prior, they dig up your details via name and address and DOB. I'd stay clear.

Anonym2015-07-22 09:26:45

You've set up a straw man argument there, making out that people on here claimed that calling the number back in the text would connect to criminals, then rubbishing the idea, without any evidence. Seeing as you're such an expert on telephone scams though, can you explain how it's impossible that calling the number in the text back won't connect to criminals? Can you also explain why people received calls/texts from this number, called HSBC, and there was no fraudulent activity on their account, nor had they been contacted? You still haven't explained any of that, despite claiming to be entirely correct and logically consistent.

Anonym2015-07-21 01:16:55

Please be advised these numbers are legitimate. I have just phoned HSBC after receiving a text asking me to phone one of these numbers to speak with Fraud Protection. Before I did this I sent HSBC an on line private message to check these numbers & they confirmed their legitimacy. My debit card had been cloned hence their call & thankfully it has now been cancelled.

Anonym2015-07-18 07:02:51

I was contacted by HSBC about a suspicious transaction. They don't ask for ANY security information like pin numbers or passwords, they just ask you to confirm you are who you say you are, then ask you whether you made such-and-such transaction(s) on your account. Be very careful indeed with these 0345 numbers claiming to be from HSBC.

Anonym2015-07-13 20:08:08

Got a legitimate looking letter that asked to call the Fraud Detection Department. So they might not yet have my mobile number. They specifically ask for my mobile phone number as this will enable them to contact me quickly ... BEWARE!!!

Anonym2015-07-09 21:52:55

The reason I know you're a troll, instead of a well-meaning thicko, is the spite and venom you come out with - even when people (rightly) say that you should never call a number sent in a text, and should always call the number on the website! Classic troll behavior - never admit you're wrong, always go on the attack. Oh, and try to vary the terms you use when pretending to be other people, because it's a bit of a giveaway (e.g. 'stalking this thread'). You poor, poor man.

Anonym2015-07-08 11:20:07

This happened to me and checked with HSBC customer services and this number is completely safe and is definitely HSBC and not a scam.

Anonym2015-07-05 09:35:54

Why the f*ck would you give any details to someone who called you?? There's been enough warnings on TV etc about scams especially about NOT giving bank details as banks don't ask for these over the phone. This is exactly how these arsehole scammers get away with it o many trusting people around. Trust No-One

Anonym2015-07-04 10:13:23

Yes HSBC. They called my mobile I hung up, then inputted the number onto this website. It said HSBC so rang them back from Landline - definitely genuine. You have to give them your sort code and account number and then they go through ID with you. I had on my desktop computer my online banking. They read off lots of recent transactions over a course of two weeks without me prompting them. They then told me about a card payment to a taxi firm for a prepayment which was not mine - due to it being in a different part of the country - they declined the payment and advised me to destroy my bank card and replacement will be issued.

Anonym2015-07-03 14:24:06

It is real HSBC number, after reading comments I called to HSBC and they confirmed it.

Anonym2015-07-02 00:51:52

This is legitimate. I went straight into my online banking and on live chat and they confirmed it was definitely the fraud team.

Anonym2015-06-29 04:41:12

I didn't bother calling customer service as that's another scam. I called the number on their website for when you have anything suspicious on your account, 03456002290. They found a suspicious transaction but apparently hadn't contacted me. They also confirmed they don't send texts out. They thought that the scammer (who's posting on this thread) had tried to make an illicit payment using my card details, then sent a fake text number spoof. Good job I heeded the advice of the genuine posters on this site and ignored the scammer posting all these fake safe messages!

Anonym2015-06-21 15:32:03

It is a genuine HSBC fraud prevention number. I had a web chat with HSBC and got a confirmation before calling them.

Anonym2015-06-21 08:19:04

Valid HSBC anti-fraud protection number. Received a text and called the number. Gave a few basic account details and they went through my recent transactions with me. All was good so they unlocked the card for me. Must have been triggered when I deposited some cash into an american online betting site.

Anonym2015-06-20 06:45:27

received 2 identical texts asking me to call urgently HSBC Fraud Prevention and quote D1. The second text came from 03456052324. Both are genuine. I called back and provided bank account information, DoB, then they asked for 2nd and 4th digit of my telephone security number (which I couldn't remember) so they asked me alternative questions about my account. All very standard HSBC qustions. asked whether I'd made certain transactions over the last couple of days with my debit card (I confirmed I had). She then confirmed that it was ok to continue using the card. Wondered afterwards if the call was legit, so called HSBC Customer Service who immediately confirmed I had been contacted by their Fraud team earlier and the number was genuine.

Anonym2015-06-18 08:25:03

This is definitely a confirmed number. I called the direct number at HSBC customer services and they confirmed that HSBC Fraud Prevention has moved from a 0800 number to this new number. They put me through to them and we cleared up the issue with a credit card charge. DO NOT ignore this call or communication.

Anonym2015-06-18 05:21:13

I'm afraid your diagnosis is incorrect, doctor. I am simply ensuring that you don't get away with misleading people for your own sad ends. If I also enjoy the thought of you getting angrier and angrier whilst you make post after post (all worded identically and in the same hysterical tone) pretending to be different people, then who could blame me? 1/2

Anonym2015-06-17 01:57:43

Take no notice of the criminal writing the fake green and blue safe messages. He admitted several pages ago that he enjoys winding people up on here and seeing them shouting and swearing at him, and stealing money off people and making them angry and upset gives him a s**ual thrill. He's just your typical third-world criminal low-life s*cmbag.

Anonym2015-06-17 01:03:42

Genuine HSBC fraud team. I originally didn't answer the call because of suspicions so I walked to my local branch and they confirmed it was a genuine call from themselves.

Anonym2015-06-15 16:03:58

Keeps harassing me for days on end when I call back nothing happens and my card is working fine still??

Anonym2015-06-13 17:37:04

Not HSBC. I popped into my branch at lunchtime to speak to my advisor about it. He contacted the security centre and found no problems on my account, and no record of them contacting me. Would advise doing that rather than listening to the deranged messages on this thread.

Anonym2015-06-11 10:28:40

They called me and I didn't pick up the phone as I usually ignore unknown calls - they then sent me a text saying they're the HSBC Fraud Prevention team and asked me to call back. Was a bit suspicious so I called the number on the back of my card instead. Yep to all who are not sure whether this number is a scam or not - just call the number on the back of your card and they will transfer you to the team, you don't have guess whether the call is legit or not then.

Anonym2015-06-10 11:51:02

Hahaha, you DOUCHEBAG! I'm actually the successful operator of this scam. What we do is fake the HSBC number so that when the person calls back, it connects to us, not the bank. They think they're giving their details to the bank, but we get them, then lift all their money from their account. Modern technology really is ingenious.

Anonym2015-06-07 01:09:41

HSBC fraud is 03456002290. Notice how the d*ckhead scammer below doesn't mention that in any of its lying, scamming posts. He also fails to mention what the police advise, which is to call them from a different phone, as scammers take over your phone, so any call you make will go straight to them.

Anonym2015-06-05 20:25:46

Oh that's a good one too: making out that you made a "large payment" then received a text. As plenty of others have pointed out, YOU, the criminal, attempt to make these large payments, then when that doesn't work, send a follow-up text to try to steal money off people that way, you f**king shit. It's very funny seeing you have an online nervous breakdown about this though. I suggest you have psycho-s**ual issues that have made you end up this way, with nothing better to do with your pathetic existence than to steal money from people, you pathetic, criminal c***. Get some professional help.

Anonym2015-06-04 21:48:16

This is a scam. 300-400 hits a day says it all. The criminal writing the pretend "safe" messages contradicts himself at every turn, in a very feeble attempt to try to deceive people. If you're going to continually come on here and do this convincingly, you're going to have to try much, much harder.

Anonym2015-06-03 13:54:11

Brilliant, now the d*ckhead spends the rest of his Sunday changing the colour of his posts to blue to try and cover his tracks and continue the deceit. You give yourself away posting comments like "Having read the comments, I thought it was a scam", "my card was blocked" and "if in doubt, call HSBC" for the millionth time. Think of something more imaginative than coming on here lecturing people with the same bullshit about what to do if they receive a text from this number, you stupid little muppet.

Anonym2015-05-29 02:50:49

Please don't be fooled by the positive comments on here, it's a scam, the safe reviews on this number are more than likely written by the same person or people involved.

Anonym2015-05-28 13:11:41

Sorry ignore that last message which i finished with faff - the number i was asked to call was 03452669337. My bad.

Anonym2015-05-28 11:54:55

Missed call with a garbled voicemail message left. Then a follow up text message asking me to call this number. I did not call back. Then I received another call today which I answered. There was nothing on the other end, nobody said anything and this time there was no follow up message. I believe this number to be a scam and the safe or neutral messages will be either from people supporting the scam to trick those researching the number or people who have been taken in and have been genuinely fooled that the number is safe.

Anonym2015-05-27 17:15:19

Well it looks like our little criminal scamming friend has lost his bottle completely. Obviously he can't take the heat when the going gets tough. Pathetic. If you're going to steal money off people, you really are going to have to man up and be a lot, lot cleverer than this.

Anonym2015-05-26 14:56:58

I tried to make an online purchase using my HSBC debit card which was declined. About 1 hour later I got the same text message telling me to call 03456 081878. Having read all these posts I called 03457 404 404 the HSBC number I have used for years. After a reassuring 20 minute wait the foreign lady told me about various legit transactions I had made recently ie. she had access to my account, and explained my card had been blocked as a security precaution as it was not normally used for online shopping. I explained about the text message which she said was genuine and was from them, and that the 878 number was indeed one of theirs. So not sure what is going on with everybody's experiences on this website. Just call your bank on original number if unsure. TRUST NO-ONE !

Anonym2015-05-26 13:35:21

I received a text from HSBC fraud, I did not trust the text so called the number on their official site. They did not ask for the security number or any details which meant they could use my bank card and advised my card was on a list of cloned cards so I confirmed they could block it and send me a new card. If you get the text or phone call and do not trust it just call the number on the HSBC website just to be safe. I've just had a trip to London recently which I suspect may be the cause of the cloning but they could not confirm this info. Just call the website just to check, better to be safe than wake up one day with huge amounts of money missing from your account.

Anonym2015-05-26 04:48:38

ISIS

Anonym2015-05-21 21:11:04

05.08.15 I was trying to pay a bill online which decline. Phone rang within minutes stating it was HSBC Fraud Detection team. After call I checked tel number, found this website and rang HSBC contact and support. They confirmed it is all legit.

Anonym2015-05-21 12:27:00

I received a text advising me to call this number. I called the number on the back of my card to verify if this was a fraudulent text. I was advised by HSBC that this number is legitimate. If this happened again I would still use normal precautions - call the number on the HSBC Card or on the website and call from a different phone.

Anonym2015-05-21 00:39:24

I didn't call the number in the text. I got HSBCs customer service number and went through that way (03457404404 - which was on the back of my card). Spoke to their fraud team. They said they do actually send texts but should also have called (which they didn't, and I wouldn't have divulged info if they had). Unsure of the reason for the fraud notification but my card had been declined a little earlier. In any case, I didn't call this number but there was an issue that HSBC was aware of and so the message was probably legit. The comments here are rather confusing so, to b esure, call the number on the back of your card - which is also on HSBCs website. Call from a different phone if you choose to. Or, pop into a branch.

Anonym2015-05-18 12:30:43

IF YOU'RE STUPID ENOUGH TO POST COMMENTS ON HERE AS YOU KNOW YES YOU ARE A SCAMMED YOU ??THE SYSTEM IS BECOMING FASTER THAN THOSE GREEDY FINGERS YOU HAVE AND SICK MINDS BEWARE KARMA IS A BIRCH WHEN IT STRIKES YOU YOUR ETERNITY IN HELL WILL BE THE DAYS WE CAN ALL LAUGH AND SAY THERE GOES ANOTHER PIECE OF CRAP MAY IT TRULY BE TRODDEN DOWN SO FAR IT NEVER RISES AGAIN . YOU TWISTED MINDED s*cm GO ROB YOUR OWN FAMILIES NOT OTHERS . DADDY NOW GO ROT GO ON JUST GO

Anonym2015-05-18 12:05:27

Not genuine. Called the fraud dept, no problem with my account or card.

Anonym2015-05-17 14:00:07

I received a text from a different number from HSBC that was genuine. The most security info they asked for were 3 of the digits from my 6-digit code number for online banking. They also asked for full name and address and dob. The woman was Indian-sounding, sounded like it was a call centre, the line was quite clear.

Anonym2015-05-17 13:55:26

He'll now think that this is the same person talking to him, trying to pretend to be two posters at once, to somehow trick him or subconsciously unsettle him without him realizing it. Very worrying indeed. He has a history of this on this thread, as you can see if you look back through all the pages of his ramblings. He then projects his issues onto the danger messages, thinking that they're somehow attacking him. You really should get some help for that, that sounds like schizophrenia or psychosis.

Anonym2015-05-17 09:03:18

Took this off Citizen Advice page. Vishing You receive a phone call from someone you think is from a bank or building society, fraud investigation team or the police. They try to get financial information from you such as your credit or debit card details (including PIN), bank account details and your full name, date of birth or address. This information is then used by the scammer to gain access to your finances or to get you to make payments into the scammer's account.

Anonym2015-05-17 05:47:05

It is HSBC fraud line. I called them back as I received a missed call, voicemail and text message. The lady asked for my sort code and account number which I didn't want to give her. I gave 3 random numbers from my telephone banking password, she then read off the last 4 transactions on my debit card the first one being a fraudulent transaction. Just to be on the safe side I went into my local branch and asked them to confirm if the number was genuine or not and it is genuine.

Anonym2015-05-13 17:10:30

Not obvious that it was genuine, so I rang the number on the HSBC website. Sure enough, the text was genuine and they unblocked my card.

Anonym2015-05-12 22:46:00

Hard to tell. Probably, but I'll put this in grey, as the definitive answer to that question is unknown.

Anonym2015-05-09 02:20:46

Be careful with this number, there was an id**t spamming this thread for months, telling people that it was safe, despite repeated warnings. I was nearly scammed as a result.

Anonym2015-05-07 03:53:48

HSBC fraud detection team.

Anonym2015-05-04 20:18:10

Information from HSBC about these scam messages. "Phishing Alert If you have received such a text message, please immediately delete it and do not reply to the text or call the phone number provided therein."

Anonym2015-05-02 02:04:11

I really do think you should ignore all of the messages on this thread. This number is perfectly safe. How can it be a scam? You'd have to take control of the network and redirect the call. How on earth could a criminal do that?

Anonym2015-04-30 12:48:17

Interesting how you've stopped writing all your fake blue and green messages Mr. Criminal, the moment you're called out on it. What a wimp. To be successful in the scamming business, you need a pair of balls. Come on, give us some more of the same bullshit that you've been giving us for pages and pages on here. Or start crying about people swearing at you, you twat.

Anonym2015-04-26 00:21:16

on the phone to them now its proper legit some monkeys trying to scam my card in the us

Anonym2015-04-24 19:25:29

I had this number come up via a text message from "HSBCFraud" shortly after attempting to buy a game from smyths. Thought it was a scam so did the obvious thing and called the actual customer services number on 0345 740 4404. Turns out that it was actually HSBC Fraud department calling me as my card number came up on a clone list. So it wasn't scam as i thought. However, it always makes sense to check via the actual customer services team or in bank. Yes I understand that scammers can spoof numbers but that issue occurs with incoming calls and this whole issue with scammers staying on the line asking you to call back has been negated by BT finally changing their system by not keeping lines open for any longer than a few seconds when you hang up.

Anonym2015-04-20 22:23:08

I went on HSBC twitter chat and asked them whether this was a legitimate number. They couldn't confirm that it was, and advised to call them on 03457404404 instead. Be very careful, as scammers spoof this number to make it look like HSBC.

Anonym2015-04-19 16:34:06

Received a letter in the post with this number on. Was slightly suspicious so rang back through their central customer services line who confirmed that there'd been an attempt to reach me and transferred me over to the fraud team.

Anonym2015-04-18 05:53:14

Got a call saying HSBC fraud department. Hung up immediately, checked number on here and read the comments. Called HSBC back, they hadn't called me, confirmed there was no suspicious activity on my card or account. STOP WASTING YOUR TIME MAKING SCAM CALLS TO PEOPLE AND GET A REAL JOB, YOU PACK OF CVNTS!

Anonym2015-04-16 14:26:37

It is a legit HSBC number - having received the call and voicemail message, I spoke directly to HSBC online banking, they confirmed it is their fraud team number and redirected me. They advised that they'd put a stop on my card due to a suspicious transaction from a bone-fide anti virus software company

Anonym2015-04-14 22:03:32

Called 1809 on a Friday which is strange enough but as no one at this address has an account with HSBC I'm at a loss to understand why they would want to speak to me.

Anonym2015-04-14 03:28:38

I got a voicemail from this number and didn't trust it so I went onto HSBC website and spoke with someone on the live chat. He then confirmed it was their number and when I phoned them I was informed that someone had tried to make a payment from my card and so I'm having to destroy my current one and am getting a new one. Please make sure to sort this out as I would have ignored it but my bank had declined a payment I tried to make online just before I spoke with them which is what sparked my attention of the matter.

Anonym2015-04-12 22:58:40

Nearly a hundred searches in the last hour-and-a-half. Haven't you got anything better to do than steal money from people? Have you ever thought about getting an education and a proper job? Or are you some sub-simian that can't even tie his shoelaces?

Anonym2015-04-11 19:58:45

What did I tell you? Now it's been pointed out to the tosser that his messages repeat the same nonsense every time, he changes it to a few words to try and hide his tracks. What a stupid, thick muppet!

Anonym2015-04-07 11:06:40

Over 100 searches in an hour and a half. Looks like the criminals up the number of scam calls they make after they write another fake safe message on here. It is quite funny to see them getting so jumped up, desperately clutching at straws to try and trick people, and get upset at people swearing at them. What a bunch of over-sensitive, cock-sucking cissies.

Anonym2015-04-04 16:55:10

Lame people calling and asking me about HSBC details and in return gave them wrong info crap haha. It is states on HSBC topic regarding this calls that the bank it will never call you prior to via email agreement and they will never asking any sensitive details. So those douches ugly brainshit get a f***ing real job instead and stop keeping people busy with your damned crap. I wish to all of you tinny small brains ppl to happen same shit you spread! On each action a reaction - karma :)))

Anonym2015-04-04 12:25:31

I got a call from this number and the caller said it was from HSBC Fraud Detection department. They wanted some personal info because giving me any info. When I didn't give any detail, they asked me to call HSBC and get in touch with Fraud Detection department with the fraud code that they gave me. When I called HSBC, they said that indeed it was them who called me. So this number is genuine but there is no harm to call back on Bank's advertised number.

Anonym2015-04-04 03:05:55

It was HSBC, FOR SURE.

Anonym2015-04-03 09:42:59

Anyone suspicious about the legitimacy of who is phoning will be told to look at the number printed on the back of the debit card issued by their bank. This will match the one showing on the phone. The caller often knows other details about the victim — typically their full name and address, date of birth and, occasionally, the last four digits of their debit card. In a cruel trick, anyone who becomes suspicious of the phone call is told to ring their bank or the police. But what they don’t know is that the criminals can stay on the line, as it is left open after the initial call.

Anonym2015-04-02 23:41:11

Indians pretending to be HSBC

Anonym2015-04-01 08:30:31

03/03/2016 "Genuine HSBC number". My arse. You're obviously just trying to scam people. That's about the hundredth time you've written the same bullshit about going into the bank, or calling the number on the back of the card. If you think that's going to trick people, you're a thick twat. Though we knew that anyway, given that you can barely articulate yourself properly in English.

Anonym2015-04-01 05:09:40

Pretending to be HSBC. Did not perform security questions correctly. Called me by a name that wasn't correct. Quickly ended the call for no apparent reason.

Anonym2015-03-30 10:44:29

My name is Jared I’m from the UK i don’t know what reviews are genuine but I had this number call me and I called it back and was worried it was a scam because I gave them my details. However I contacted HSBC using their official number and they confirmed it. If you’re unsure, ring HSBCs customer support first and let them direct you through! Don’t listen to the people going on about Indian accents, a lot of companies have foreign call centres!

Anonym2015-03-30 09:00:23

Totally agree with the below. The criminal monkey writing the comments in green and blue just makes themselves look like an even bigger hypocritical, psychopathic asswipe when they start lecturing people on swearing. But that's no surprise: criminals thrive on lying, cheating and deceiving people, in this case, trying to make themselves look morally superior by picking up on people's legitimate anger about having money stolen by them, and laughing back in their faces about it. Like all criminals, they've clearly got severe psycho-s**ual issues from childhood.

Anonym2015-03-29 22:11:02

Had missed call and voicemail saying HSBC fraud dept. Got suspicious so called the main HSBC card services hotline and I gave them the no and they said call was genuine and transferred me. Looks like someone cloned my card and had to cancel my card and send a new one out.

Anonym2015-03-29 09:28:49

Another load of lnonsense. There's no such thing as "fraud prevention", and you don't "apparently" set up an uber account and another transaction, you either do or you don't.

Anonym2015-03-24 17:39:50

It was legit but if you want to make sure I suggest you call the number on the back of your card as opposed to the number in the text message. I did that and it was HSBC asking if a transaction on my card from a few days ago was legit or not.

Anonym2015-03-22 15:36:34

Notice how the number of green safe messages increases as the dangerous messages increase. Just watch, another one will appear above, repeating the same, repetitive bullshit about "received an SMS message", "called the customer service number", "card had been cloned", "it's genuine", "the fraud department". It's very funny to see the criminals getting so jumped up and having an online nervous breakdown about this, especially now that the police are onto them and tracing their IP address.

Anonym2015-03-21 23:28:12

I doubted it so spoke to HSBC via web chat and they verified it. When I called I also asked them to prove who they were and they told me to call the number on the back of the card. Mine was regarding a suspictious attempt to buy things on Google Play.

Anonym2015-03-21 12:44:32

Not HSBC "fraud line"/"fraud department" (which doesn't exist). Interesting how he can't even get the basics right. If you're going to scam people, put some effort into your posts at least

Anonym2015-03-16 06:20:47

Got the text and thought it was a scam. Called HSBC on the number they provide on the website and turns out it was legitimate. However always check with the official number to be certain!

Anonym2015-03-15 04:02:28

It's safe, they told me the vendor and the price I paid. Only the banks and the vendors themselves (of which the person on the phone will have two separate ones, mine were McDonalds and a software/game merchandise website (they even confirmed what it was so that was a nice touch)) know the price you paid AND where you bought it from. If they confirm both where you bought from and how much you spent, it's almost definitely legitimately from HSBC.

Anonym2015-03-13 14:34:51

I checked the number on the back of my card, which was the same as the one in the text, so I called HSBC on their number for suspicious transactions, 03456002290, as this number was obviously a number spoof. They told me there was no problem with my card, no suspicious transactions, and that they hadn't sent me this text. Looks like I was right to be suspicious of it, and of the supposed "safe" comments on this thread.

Anonym2015-03-13 11:20:09

Two more fake safe messages in one day. Bored are we?

Anonym2015-03-12 17:28:17

I got the text saying it was HSBC and to call them back. Looked fishy, I checked on here which confirmed my suspicions, so I called them back on the number on their website for suspicious transactions, 03456002290. They ran a check and couldn't find any issues on my account. They also couldn't find any record of contacting me. They actually said they don't send texts out, they call people directly if there's a problem. They also said that they do not call people from this number.

Anonym2015-03-12 08:47:13

Fake text spoofing an HSBC number. I called HSBC on the number for suspicious transactions, 03456002290. Someone had tried to make a payment using my card, but HSBC hadn't sent me a text. They suggested this text was from the scammer, following up after their attempt to use my card was declined. The safe messages are obviously from the scammer as well. f*ck YOU YOU c***

Anonym2015-03-11 19:18:09

You're a very strange man. Have you got no friends?

Anonym2015-03-08 02:52:30

03452669337, checked with HSBC and not real, asked to call and quote 1019BD, avoid!!!!

Anonym2015-03-07 04:05:24

Called us on landline, hung up after a few rings. No message. Don't have HSBC account & not about to call back.

Anonym2015-03-05 09:26:46

This isn't the publicised HSBC fraud number, but it is still legitimate. I would recommend you call them (using the number on their website, if it'll make you happier), because these texts are genuine.

Anonym2015-03-04 22:11:35

Scam. Voicemail left garbled message and then a recorded man which sounded more genuine. When I called they asked for my long card number which I refused to give and then he gave me attitude.

Anonym2015-03-04 13:30:30

Did you hear me? I said THIS IS A LEGITIMATE NUMBER. Take no notice of ANYTHING, ANYONE says on this thread. Just call the number back in the text and give them all your personal security details. They'll take care of the rest. Don't call the number on the website, on this thread, in fact, just don't do ANYTHING, ANYONE on this thread says. Just do exactly what I, and I alone, say and you'll be 100% fine. You can trust me.

Anonym2015-03-04 02:15:05

These people are SCAMMERS pretending to be HSBC fraud team. DO NOT give any information to them.

Anonym2015-03-03 23:21:41

Another 100+ searches in the last few hours, and another green safe message from the criminal, spinning the same lies as all the others. Predictable isn't it?

Anonym2015-03-02 08:16:47

400 searches in the last 24 hours. I've told HSBC and the police about this, I'd encourage other people to do the same.

Anonym2015-03-01 23:23:41

I'm just a vewy lonely person. I've got no fwiends, no job, my dad left home when I was six, my mum was an alcoholic, so there's nothing more I can do except swindle people out of their money. Pwease understand. I'm a good person weally. Evewybody needs a job don't they?

Anonym2015-02-26 14:10:44

This is fraud... the people leaving the green comments saying this is safe are deluded or scammers themseleves... busy life wouldn't waste my time putting this on here but these scammers really pee me off.

Anonym2015-02-25 21:52:17

7/12/15: "Went into my local branch to check... it's definitely HSBC" That's merely copying what's been said in the "dangerous" posts below. Sorry, you're going to have to try much harder than this to deceive people on here.

Anonym2015-02-24 20:55:32

Last poster - not only are you a cheap SPAMMER, you are also breaking the law.

Anonym2015-02-24 04:52:21

HSBC Twitter chat always say that this is one of our numbers, and the criminal comes on here and says that to try and deceive people. The criminals actually spoof the number to make it look like HSBC when it isn't. Over 100 more searches for this number in the last few hours. Are they going for the record?

Anonym2015-02-22 08:57:45

I have a serious issue with this. I believe it is a scam as I have nothing with hsbc so they have no reason to contact me. This is clearly a scam

Anonym2015-02-21 15:16:50

Looks like that muppet is still on here telling everyone it's safe when it isn't. Take no notice of the green messages. As the warning at the top of the page says, this is a genuine phone number but can be spoofed. If the muppet was genuine, he would point that out.

Anonym2015-02-21 12:41:57

Cheaters, now called me that need my persponal, bank and card details coz unusual activity was on my account. They are stoling money! be careful!

Anonym2015-02-20 07:37:43

HSBC Fraud Detection - a legitimate number.

Anonym2015-02-19 05:12:24

Received a text the other day from "HSBCFraud" telling me the exact same thing as others and to quote D1, but just ignored it! Today I received a call from a 026 503 number and leaving a voicemail, it sounded like an Indian man and quite muffled, saying that they have a voice message for me, it then played music and then a recorded female message was played! So weird! TOTAL SCAM!!!!

Anonym2015-02-19 00:13:08

If it's legit, they'll ask you to confirm your address and date of birth. They may also ask you for 2 or 3 random digits from your telephone banking security number, NOT the whole number (e.g what's the fourth number of your telephone banking security number? what's the second number?). They never ask you to read out the whole of any of your numbers.

Anonym2015-02-15 20:06:12

See Action Fraud website for further info: "According to Financial Fraud Action UK (FFA UK) criminals are using spoof text messages which appear to be sent from their victim’s bank in a bid to steal personal or financial information. The scam text messages claim that there has been fraud on the recipient's account or that the account details need to be updated. The texts encourage people to call a number or visit a website, often claiming the matter is urgent. However the telephone number or website is actually controlled by the fraudster, enabling them to steal security details which can be used to access the victim’s bank account and steal money."

Anonym2015-02-15 04:07:48

40 more searches in just the last hour. That's one scam call every 90 seconds.

Anonym2015-02-15 00:55:38

This number is OK. Checked and double checked after receiving text followed by call to land line. VERY suspicious, but eventually felt confident with the right result. It's a minefield, and there are people on here who think it fun to mislead and cause further worry. Tread carefully, but most of all don't give the guys at HSBC Fraud a hard time - they are only trying to help you. (Sorry guys!)

Anonym2015-02-14 07:19:51

Why do you keep coming on here every other day, ranting on like a demented maniac about this piffling little telephone number? I come on here every few months to see you continuously having an online nervous breakdown about it. It's very weird behaviour, and destroys your credibility completely. As pointed out below, if you look at the thread for the number 03456031832, that is clearly a legitimate HSBC fraud number, as 99% of the posts back that up. Unlike the thread for this number, which is a complete and utter mess, due to you destroying it with your bullshit.

Anonym2015-02-13 00:18:18

Come on scammer, it's no good just carrying on posting these fake safe messages, thinking that you can trick people like that. You need to come up with some new way of tricking people, you're repeating the same bullshit messages over and over again, and everybody can see through it.

Anonym2015-02-07 22:53:05

If you look back at what this bogus safe messager does, he actually copies information from the dangerous messages. So for example, somebody said they went into their branch to check whether the text was genuine, and HSBC told them they hadn't sent it. The bogus safe messager then writes a similar message that they went into the branch and they told them that they had sent it. He does this sort of thing time and again on here. When called out on it, he simply says you're "rambling" or "making no sense", without saying why. Very interesting, and very funny, to see him getting so jumped up, paranoid and delusional last night.

Anonym2015-02-07 22:07:55

I had an online payment declined twice and received a text to call this number who told me they would need to send a new card. Then called the HSBC number on my card who confirmed a new card was being sent to me. Would be more wary had I not just had the two declined payments.

Anonym2015-02-07 00:52:22

This is HSBC bank. Seems legit.

Anonym2015-02-05 04:19:01

Not a fraud. I called HSBC on official customer hotline stated in the internet after I received this text message: There really was an issue with my credit card and they sent the test message. BUT they should state this number on their website to avoid any confusion!! In doubt always call the official phone numbers provided online / on the HSBC card.

Anonym2015-02-03 21:47:09

Legitimate HSBC Fraud Prevention. They never ask your full telephone banking ID number - just certain digits . They were able to give me full details of my last transaction and from which card ( without me providing that information first ) . Relax!

Anonym2015-01-31 07:45:30

I had a text saying to call this number as it was HSBC and they suspected fraudulent activity. I checked with HSBC and the number is not theirs. I wont be calling it. Worth noting that the text came to me 8 hours after I tried to book parking through Easyjet app. My card was declined twice even thought I'd just bought a flight on the same card. Think that's where they got my details. id**ts.

Anonym2015-01-31 04:42:59

I read these comments AFTER calling the number, so just went into my local branch and called the regular telephone banking service to confirm I had actually just spoken with HSBC, which they did. I would agree with previous comments- if in doubt call the main number rather than the number in the text, to be sure.

Anonym2015-01-28 07:37:03

Finally this site recognises the validity of this number (see graphic at the top). Those of us that were subjected to abuse for posting 'safe' messages shall now await apologies which are surely forthcoming from those who falsely claimed otherwise.

Anonym2015-01-27 20:32:53

Message left claiming to be HSBC. I called the main Customer Service number and they verified that they had not called me. Number might have be cloned though?

Anonym2015-01-26 13:14:25

This number repeatedly calls me . It's definitely not legit in my case as I do not have an HSBC account !! Beware ! I do not answer unknown numbers x

Anonym2015-01-25 23:16:14

Quite clearly a scam: another 50+ searches on this number between 5-7pm, that's about 25-30 searches every hour.

Anonym2015-01-25 19:13:34

Got a text from this number saying to call HSBC back. Spoke to my bank manager about it, there were no problems with my account, no attempts to make illicit payments, and he confirmed that HSBC hadn't sent the text.

Anonym2015-01-24 05:44:40

All that the person on Twitter says is that it's an HSBC number. It doesn't say what kind of number it is, nor does it say whether it's a number which HSBC contact people on, or a number that customers contact them on. In addition, it's now widely known that scammers can spoof these numbers and send you texts faking a number, and make it look like a legitimate HSBC number and text when it isn't.

Anonym2015-01-24 03:05:12

Everything I have said has been entirely correct and logically consistent. You seem to level a great many accusations without feeling the need to substantiate any of them. I think that anyone reading this will have a pretty good idea of what's going on here. If you think that asking for a reliable source for a supposed HSBC statement (an obvious forgery, in my opinion) is somehow hysterically ridiculous, then I think that says all anybody needs to know. Please feel free to have the last word - I'm sure you'll make good use of the opportunity.

Anonym2015-01-18 13:55:51

Sorry to burst your bubble, but you're the one who's rambling, talking complete rubbish, and telling blatant, disingenuous lies. You say it's a genuine text, then you say not to call the number back in the text. If it's genuine, there's no problem with calling the number back in the text, you id**t. You claim to have posted only twice on here, yet know about all these "thousands" of rants posted on here. You contradict yourself at every turn. Get lost you bloody id**t.

Anonym2015-01-17 05:15:46

Legitimate call from HSBC. I was weary it was a scam as it was a voicemail and a pre recorded message so called the number on the HSBC website for fraud instead. I got through to their team who confirmed the call and text were legitimate and wanted to confirm some activity which was suspicious and ended up needing to cut up my card and reset everything.

Anonym2015-01-16 18:49:59

I received the same text as everyone else from HSBCFraud today at 11:11, called HSBC. I highly suggest calling the main branch as a course of action. They redirected me to their Fraud department to talk about a transaction they blocked, in my case I knew exactly what they were referring to so it wasn't fraud. Helpful as I now know that transaction didn't go through.

Anonym2015-01-14 08:20:43

I also received text advising to ring this number. Bit wary of ringing so phoned customer services number instead. They went through a verification procedure and transferred me to fraud prevention turned out unusual transaction on account I confirmed it was ok. Suggest you either ring customer services or phone number on card if you are unsure!

Anonym2015-01-14 03:29:14

Genuine HSBC Fraud Department number - I was weary at first and told the lady I am not willing to divulge any security info to her, she politely told me to contact HSBC directly on the no. written on my debit card. I did, and the guy put me through to the Fraud Department who confirmed the call was genuine.

Anonym2015-01-13 17:58:05

Stupidly called the number in text and gave my details . Then read these comments got really scared as the guy on the phone seemed the dodgy . I called the number on my card to make sure that I haven't been scammed . Turned out it was real ??. My advice would be to call the number on site just to sure

Anonym2015-01-12 04:06:21

I'm skinny any way!!!! Yo mofoos Don't give them your time of day

Anonym2015-01-11 21:39:37

Now the same nutcase is writing fake dangerous messages. Has he got a life?

Anonym2015-01-10 15:13:05

Not HSBC. The safe messages are from the scammer.

Anonym2015-01-09 11:32:17

HSBC - just want to check fraudulent activity.

Anonym2015-01-08 01:32:55

03456081878 called and its very confusing as i received a call saying they were from HSBC and that they had left me a message on Friday (no missed call and no message). I refused to give details and tweeted the HSBC help account @HSBC_UK_Help - they confirmed that this number was from themselves so i spoke to the fraud department via the number on my credit card and they confirmed someone tried to use my card without me knowing. post 1 of 2

Anonym2015-01-02 18:08:16

Legitimate number for HSBC Fraud, if you want peace of mind though, phone the number on the back of your card and ask for the fraud department.


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Comments to other numbers:

anonym - about number: 01315614532

rang me at 2am when I rang back it said number invalid rang me again today at 11.30am man answered said hello twice I asked who it was so he hung up I rang straight back number invalid again?

Anonym - about number: 01133204573

Right pain, tries every couple of days, blocked.

anonym - about number: 01872487982

what to know if this is scam number for Ontario safety standard for carbon filter rental agreement

anonym - about number: 03451122207

Loraine

anonym - about number: 03333440000

This number has called me twice, the first time they tried to convince me there was something wrong with my computer after a minute of me questioning him and asking what I needed to do to assist him I think he realised I was being sarcastic he said 'mam what you need to do is take my F***ing dick and shove it up your f***ing arse,.... Months later he's just called me again and you can gues what I said 'I QUOTE'!! I think he hung up .........

anonym - about number: 03332004455

got a job interview.......bt dnt know the time & place.........need to know asap

anonym - about number: 03303335512

Called a few times , don't know who's number it is

anonym - about number: 01183040465

Number calls work place and family members threatening to serve papers. Called and was hung up on for asking questions. People there are awful.

anonym - about number: 02078553116

Automated text to speech service, claiming to represent the Canadian Revenue Agency, requesting call back at this number. Calling service states nature of call is urgent and time sensitive, and warns of severe consequences if call is not returned quickly. CRA does not call individuals by phone; flag and ignore!

anonym - about number: 03303035324

Keeps calling frequently multiple times in a short time span. Leaves no message, and if I try to call back, I am immediately disconnected.